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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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If you're looking for casual tops that are both budget friend and IN with what's trending, then fashion nova's the shop for you. They've got a wide inventory to match the orders as well.
For 9 months now, no item from fashion nova have ever disappointed me. Every purchase, every piece from the packages I get are just so worth the investment. Everything seems to fit me perfectly, they compliment my body well. They deliver fast, too.
I guess FN's the trendiest online shop I have ever visited. I love how much effort they put into creating the details on their apparels. Their crop tops would definitely be my favorite among everything.
My closet is filled with apparels in shades of blue. Most of my favorite pieces are from fashionnova. Whenever I open it, I'm flooded with differents sets, all in blue. But I love it that way.
I get to save money whenever I shop here during their huge sales. They give off fantastic discounts and I get to buy twice as much than on regular days.
I never though shopping online could be this refreshing. Thanks for the amazing items, Fashion Nova. I enjoyed wearing the dresses.
Fashion nova has great choices in lip tints. They have a lot of variety and every single one can make your lips look full and really kissable. If you want great lups without using tints, use their lip masks.
Fashionnova is my go to shop for all my fashion needs. If it has anything to do with looking good, I immediately go to fashionnova. It's the only place for me. They have quality items for good prices.
I actually look like I went down a size when I put on FN's shapewear. All my excess fat is magically hidden away. This is truly a great product and I would recommend it to girls like me who are feeling a bit bloated.
I always order my lingerie here at fashionnova for the sole reason that the straps are sturdy and comfy. They've got uniquely designed bras, too.
I ordered a pair of jeans with a promised one day shipping. I tried to lower my expectations, but I felt really excited when it came. One day shipping is real!
Fashion Nova has the best stuff online. They have a lot of different styles in dresses, tops and bottoms to choose from and they are all made of quality materials.
I can't get enough of the jumpsuits in this shop. Everything looks so cool and sheek. The denim ones would be my favorite. They were of quality materials and they don't wash off too easily, too.
For someone who likes mettalic shade dresses, fashion nova's purple metallic dress appealed to me so much, I have to get one. It was a perfect fit, it shows my curves perfectly.
The blush dress that I got from Fashion Nova looked like it's fresh from the tailors. I love it, it looks so beautiful, you guys. Plus, the delivery's super fast, too.
I always have a great time every time I shop here. Fashion Nova has provided me with convenient and stylish pieces all year round and their fall collection looked lovelier than ever this year.
I do online shopping as a weekly detox from such a stressful working environment and FN has always been my go to shop. Everything here just suits my style and preference. The new additions looked pretty, btw.
Isn't it great to have the return policy at hand? I mean, it just shows how confident they are in their items and services. It's great.
I love how the support care staff at Fashion Nova's very kind and professional. They tend to queries fast and the transactions are processed so easily. I loved my experience shopping here.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day