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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I spun the wheel online on the website and I got free shipping for my puchases. The deals here are great and the discounts make it even better.
Fashionnova has got a couple of stylish belts up for grabs. Their discounts are incredible as well. I get to enjoy it every time.
Thank you so much for the reliable delivery services. The high heels I ordered were lovelier in person. I am so pumped up for my next orders.
FASHION NOVA is by far, the best online shop. The items here are unparalleled, most especially their dresses. I love the laces, ribbons and prints.
This shop truly have a lot of good stuff in store. I have been a buyer for quite some time now and I love the variety this shop brings. Very refreshing and unique.
Fashion Nova has got a whole collection of shades for all seasons. I love almost every piece they offer. I own three from the new additions already.
Thanks for such affordable pieces on site. They were all lovely, especially the jeans. Man, they suit me just fine, they are wonderful.
I just got the most comfortable sneakers online, thanks to fashion nova. I love the style it gives off, it's very fashionable.
Hi! The checkered polo that I got from Fashion Nova last week was a perfect fit, the cut was on point and it's ver chic.
I just got my parcels this morning and it got some fancy kimonos in it. I love every piece I get to buy. Plus, it's perfect for my prepared outfit.
I had an amazing time shopping here at fashionnova. The items are great especially their dresses. The laced midi dress would be my favorite.
This shop has been heaven for a plus size woman who loves to wear fashionable clothes, like myself. God knows how difficult it is to find chic and sassy pieces that would match my size online.
There's always something for everybody here at fashionnova. Great deals await me every time. I don't have to worry about delivery either, they are always on time.
I just logged in after a month of travel and I was amazed at how beautiful the website has become. The new fall collection is intricately lovely.
I'm obsessed with scarves all my life and I was so glad to see such beautiful designs up for grabs. I've purchased three different colored scarves 2 weeks ago and am about to buy more today.
The two piece bikinis I got from fashion nova worked wonders around my curves. They follow my natural shape so well, I can't help but feel extra confident about everything. Thanks a lot!
My packages will be arriving soon. This shop has brought so much joy to me in the past months. I can't wait for tomorrow, I'm so excited to open up my parcels.
Search ''Ready To Rock Paper bag Waist Shorts" at fashionnova right now and enjoy high quality waist shorts. They're affordable and very stylish as well.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day