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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I'm glad FN's thought of adding skin care products on the website. Overall, the products were not that bad, they're decent for their price even. Their moisturizer has helped soften my skin i just days.
Blending colors using fashion nova's makeup is my way of relieving stress. It's so easy to do, the makeup won't flake and the colors are bold enough so you can see distinctions.
I wish fashionnova would stay the same. The items here are super lovely and affordable. I wouldn't want it any other way.
I have been going to a mommy club and I have influenced all my new friends to shop at fashionnova. Now we're a bunch of hot, stylish pregnant ladies who don't let the bulge bother them.
Fashion nova really keeps their word. They deliver on the promised schedule. If they say it'll be a few days, it'll definitely be a few days. Not a week or two. So glad they don't do any delays.
My closet is overflowing with clothes right now and I need to clear up some space for my new purchases. By far, Fashionnova's made up most of my wardrobe collection.
I just availed FN's one day delivery and it was so sweet. My dresses came in time for my sister's abrupt engagement party. I owe it to you, FN, for looking decent that night. Thanks.
I have been a buyer of Fashion Nova ever since June of last year ans I always get my packages right on schedule. I love the consistency.
This shop has by far the best windbreakers online. Even the sweater and jackets here are of top quality. The delivery system is convenient and very reliable as well.
The biker shorts I bought from this shop feel tight on my legs and it's the good kind of tight. The type that makes you feel that you can move however you want to and you'd still look sexy.
Wearing fashionnova fishnets are always cool and sexy. They stretch enough so you could put it over your legs comfortably, but they're tough enough to withstand overstretching as well.
They failed to deliver my package to Europe and now they will not give me back my money, even though the package was returned to them and they confirmed that it was returned.
I cannot place a new order because Fashion Nova cannot deliver to Europe without extra costs for the customer (about $50,00). I just want my MONEY BACK $160,00. I ordered this package in june, and have been emailing about the fact that I never got the parcel. Now 5 months later they gave me a gift card, but I don't want this...
I ordered two sweater dresses from Fashion Nova as a gift for myself. The sweater dress are warm and kinda fluffy, but the material isn't itchy in the least and the threads don't loosen easily. It's a warm way to be sexy.
On time packages, fast transactions and great dresses. The jean collection would be my favorite among all. They're so comfortable to wear and fits my backside perfectly. I haven't found a similar brand as good as this one.
I found a lot of great finds here at FASHIONNOVA. I never leave the website without adding a piece to bag. The quality of clothes are consistently good and very stylish, too.
I love how the dresses here at Fashion Nova bring out the best in me. Almost everything here is very elegant. The pieces are really good, I keep coming back for more. The delivery is prompt and very convenient, too.
Fashion Nova's marigold selection helped me in completing my golden look for last night's event. Thanks a lot, they were wonderful.
Fashionnova's waist trimmer is my favorite in this shop. It really holds back the fat and it doesn't suffocate or squeeze you to death either. The effect also doesn't look fake
I have finally achieved a great bod thanks to Fashion Nova's shape wear. I bought heir body suit in the meantime while I exercise in secret wearing their active wear so I won't need the shape wear soon.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day