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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I had been ordering Fashion Nova for quite a while now, and so far I had a great experience with them. I am just quiet surprised for those very disappointed costumers who had a bad experience with Fashion Nova but I'm loving their styles.
I have bought numerous items in Fashion Nova, from costumes to dresses to casual outfits and they always satisfy me! I trust Fashion Nova, they never fail to give me what I saw from the internet unlike other online stores that give bad quality outfits that are unlike the ones on the picture.
Some people kept on talking about having bad reports on the ordering process in different online stores but Fashion Nova always has a smooth ordering process. The process of my request went really fast and easy, so this very day I always trusted this online store.
They have the best sales every season! When I knew Halloween was coming, I immediately logged in to find what their next sale is going to be and I always get what I want. Their Buy 2 Get 1 free sale has me buying for more. I even bought more than I wanted to gift to my nieces for Christmas and Thanksgiving.
I could never find high waist skinny jeans better than at Fashion Nova! They always have the greatest fit for me and it's always at its best quality. The prices aren't as high as I thought online stores would be. Look for it yourself, the skinny jeans are to die for.
I was looking for a sequin party dress for a club I was going to next weekend but every good sequin dress I could find is expensive, when my friend suggested Fashion Nova, I couldn't believe it, I found a Diva Shine Sequin Romper for 45$.
For Halloween, I wanted a not so sexy costume for Halloween and different online fashion stores couldn't give me the perfect one, but when I opened fashion nova, it gave me the perfect costume that I needed. I got 3 costumes for Fashion Nova for 3 different Halloween parties all from Fashion Nova and they looked amazing. Friends were asking where I bought it and they were shocked to know it was from this online store.
There are days when I just want to dress up according to my mood and a lot of the time, my mood matches the weather or the season. Right now, it's Halloween and I've never felt so excited to find great clothes to wear to match the spooky mood. Fashionnova just knows what kind of clothes I need at the best times.
Fashionnova is like a home I come back to every now and then. No other online shop has ever made me feel treated the way I should be treated as a customer. They have great clothes, great quality, and great prices. I wish I could just stay tuned in forever.
Visiting fashionnova has become a daily routine that I look forward to. I'd scroll through so many different types of clothes and I just instantly want them. But to discipline myself, some days, I buy clothes and some days, I wait for the right time. I never knew I could grow even while I'm online shopping!
I just love going on a shopping spree from mall to mall. Now, I don't have to tire myself out when I found Fashionnova, the perfect site that satisfies my shopping cravings. The clothes I'd buy never disappoint and they're always so worth it.
It has everything I need and want from classy clothes to casual wears to gym outfits. If variety isn't convincing enough, there are mega sales and advantages for their customers! I couldn't have bought from a better site.
Fashion Nova has been and will always be my number one choice whenever I need fashionable clothes for something. I find that whatever I choose will always be the right choice because it always makes me look good, and that's what matters to me.
FN's lounge hoodie with the tiger design really brings out the fighter in me. I could go on exercising without asking for a lot of breaks, and I feel like I'm always productive and well-energized when I'm in the gym.
So I purchase over $178 received my order I was missing a pair of boots I paid for they sent me a small satin romper, which doesn't make sense one I don't order it and I definitely can't wear a small I'm 173 pound. I contact fashion nova was told to send a photo of my packing shipping label. I also included a photo of the item I received. I have yet to hear from fashion nova. This is the second time I had trouble with this company. My last time ordering from them.
I love everything about Fashion Nova. The quality is so good and they've got speedy delivery system as well. They delivered my 6th package yesterday and I'll be wearing the dress tonight on our family dinner. Thanks!
HATE THE CLOTHES hate the dumb return policies, low quality never again will i buy from them. They dont give u the full refund, just a store credit to more $#*!ty clothes so it makes u have no choice but to order from them again
My closet is filled with apparels in shades of blue. Most of my favorite pieces are from fashionnova. Whenever I open it, I'm flooded with different sets, all in blue. But I love it that way.
I actually look like I went down a size when I put on FN's shape wear. All my excess fat is magically hidden away. This is truly a great product and I would recommend it to girls like me who are feeling a bit bloated.
What I love most about fashionnova is that their items are all so worth the price. They're not too expensive nor too cheap.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day