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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I bought my brother 2 men shirts from fashionnova and they were nice for their price. The shipping was very convenient, too.
Fashionnova is my go-to shop for my bling blings. Every accessory here is well-thought of and are hypoallergenic. I love the chic touch to it.
The blue-laced sneakers that I got from fashionnova two weeks ago were amazing. They were very comfy and stylish as well. The delivery was on time.
FN is indeed home to fashionable hats. The ones I got last weekend were to dies for, they were exquisite. Plus, they're not thay expensive. Such a great deal I got there.
Black jeans are the best here at fashionnova. I love how they compliment my backside so perfectly. The buttons on the website are so easy to use as well.
Windbreakers are never as good as Fashion Nova's. Thanks for the prompt delivery, you guys. I'm wearing my red windbreaker to the hike tomorrow.
I have never had a dress so beautiful as fashion nova's metallic dress. I enjoyed wearing it last night. It was so comfortable to wear.
The pink bandage mini skirt that I got from you guys is looking so good. It fit me just right and the laces on the sides add a sexy touch to it.
Thank you, fashionnova. I just got my sequin midi dress, it was beautiful. It fits me so well and it accentuates my figure perfectly.
Skinny jeans never looked this cool. You guys are the best, I'm loving my orders. Everything was so easily processed as well.
Everything in fashionnova is just so cool. I easpecially love the boot collection. The soles are so soft and very comfortable to wear. I'm waiting for a second pair.
I can't thank you enough for the fast replies. I already have my package with me and they were neatly packed, by the way. The dresses were lovely as promised.
I own up to 10 cardigans from this shop already and my new packages are adding to the number. Thanks a lot for the speedy delivery, fashion nova.
Sweater jumpsuits here at fashionnova are my favorite thing online. The cloth is so nice and warm. The delivery services are on time, too.
Fashion Nova's velour set is indeed a trendsetter. Can I talk about the material used? Very soft and smooth, I love the feel to it.
By far, fashion nova has the best customer service online. Thank you for replying fast to all my queries, that really helped me with the transactions for my orders.
Hey guys I received the package already, the one-day delivery is so worth the extra fees. Thanks a lot, my black high boots are looking good, by the way.
Onepiece swimsuits are the best here at fashionnova. I couldn't believe my eyes, they are so beautiful. Even better than the ones I already have. Thanks, fashionnova.
I used the promo code SAVE75 and I bought three items for 75% off their prices. That was so cool. The delivery was fast as well, I have them here with me already.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day