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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I'm new with fashionnova and I'm here to stay! Great experience A good choice, quick delivery. No problems.
Everything involved with purchases was excellent, products, packaging and overall shopping experience
Have tried to order from them 3 times each time they took my money and order was not in stock it took me to reach out after several weeks after i paid 2 day shipping to be told its unavailable
I bought some occasional dress and after that I bought a wedding dress from here. Experience which is really cool. And their service is very friendly and quick response I highly recommend to you Fashion Nova.com.
Just received a parcel from fashionnova. I bought a loose dress, a cardigan and a scarf. All of these are great quality and SO soft!
I bought a floral shirt on Fashion Nova.com. I was looking for that kind of shirt for a long time and I finally found it on the site! It is perfect and exactly what I wanted. The shirt will be the perfect addition to my winter wardrobe and will certainly be an eye-catcher! :) The sizing was perfect. It fits just right and was true to size! The fabric that was used is very soft and feels luxurious! It has a nice and unique cut and was made of a high quality considering the awesome price! Fashion Nova has awesome customer service!
I recently bought a RYDER BRACELET from Fashion Nova and was extremely excited to get it. The shipping was great and fast 2-3 days. The bracelet looked beautiful and could be combined with nearly any outfit. We would definitely order from them again.
I love the service with the buyers they have. The clothes are quality and have low price. I Love Fashionnova
I'm honestly astonished with the product offering from this company. My friend told me that he did an advertising spot for fashionnova.com locally and told me I had to check out them out. I have now bought from them twice for workout gear, and I am shocked that I am able to get $100 workout stuff for $20-$30 bucks. It's a must find - just trying to spread the love to any other workout enthusiasts
As they said. Fashion Nova have kinds of beautiful dress bringing your level of fashion to the next. I like your service FN! Specially the 2days of shipping!
I cant say no to free! Shipping in fashion nova is just like walking inside a fashion boutique but with fashion nova, you can also go cashless when shopping. They ship items in 2 business days and sometimes it depends on your location. There are a lot of factors and they are well considered by fashion nova.
I never did expect that my shoes will last long so I have come to a decision to order more of it because the quality is indeed tested. Its not just that but they were also good looking or cute, perhaps and since Im a girl who loves cute stuff, I think I will do more similar orders next time.
Quality control is the least I can care of and fashion nova has taken care of it for me. Just wanna share my shipping exp. The item arrived in a nice parcel that looks decent for a shipment and for security purposes, it was well-wrapped and packed. I was pretty amazed when I got it and I thought well, they have earned my trust, they deserve it and they really do.
They were fast! Like you know lightning. The revert was really important for me since it is the problem I have encountered only once and so far, its not happening again. I got a defective dress which is pretty common to have for online stores and Im only lucky that the online store was fashion nova. They assisted me throughout the whole process and voila! Problem solved instantly.
And its totally worth it. I can maximize the items I can grab because the time is literally in my hands and there is no pressure when it comes to buying them early and thats what I really love about shopping online and on fashion nova. Thanks for making my shopping life even better!
With fashion nova, your funds are always secured and they wont even rob us out unlike the other scam sites out there that I totally hate. Shopping here is safe, easy, and they can also get in touch with when problems imposed or persisted.
I was rather confused before putting my first orders because of my first impressions of this site but it turns out that Im wrong. Fashion nova is definitely worth trying it. Recommended, see for yourself.
I have nothing more to say. 2-day ship is surprisingly real in Fashion Nova. Unlike other shops, their services are better. Their dresses are also "apple of my eyes" now. Good Job and Thanks Fashion Nova!
Their Free 2 Day shipping if you spend over $75 is misleading. I placed my order on 11/07, and on 11/12 received an email it was being shipped. I checked my tracking number and it says it will be here 11/16. Tried contacting their customer care, and cant get anyone on the phone. I emailed them about my unpleasant experience and all they said was we send our apologies how about they just send me my package? Absolutely ridiculous!
The cloths online are adorable, so I ordered size 3 jeans. In the mail I received XXXL (3X) jean shorts. Mistakes happen so I called customer service. I waited 20 minutes to just speak to someone. Turns out I have to ship and return the item back, even though it was their mistake, and then they would ship me my jeans. Again, i agreed and waited on the line another 10 minutes and turns out the jeans were sold out even though I ordered them in advance. I denied the store credit and got my money back. Customer service really sucks, and so does there policy when they make a mistake and then make the customer fix it for them. I really wish I received my jeans since I was looking forward to them, and hope they fix this issue in the future
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day