Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
Fashion Nova has a rating of 2.5 stars from 14,424 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fashion Nova most frequently mention customer service, store credit and day shipping. Fashion Nova ranks 18th among Women's Clothing sites.
You can refine your search however you like with just a few clicks. Not to mention, the prices are very cheap compared to other retail stores.
A great service, I have ordered my suit on Sunday and on Wednesday it was already delivered! Very happy I am going to buy again here
I'm a frequent buyer because I love their Clothes But Let me be honest here to save you a Headache, Their Return Policy is the worst of the worst not only that you have to pay for the shipping back to them SO NO FREE RETURNS!@ all. I always Pay a lot to ship items back Thru UPS to make sure everything gets to them soon according to my tracking # My return got there 10/04 signed as received by Them. And today is 10/15 and I'm still haven't receive my credit, After several Calls and E Mails Back and Forth this is all I been getting as an answer:
(Fashion Nova)
Thank you for choosing Fashion Nova. I'm glad to assist you!
We will notify you by email as soon as we receive and process your return. We will subsequently email you a store credit in the form of an E-Gift Card.
The package was delivered on 10/4/2018 and returns can take up to 5-7 business days to process and we should be completing your return soon.
Please note that Customer Care does not have access to returned packages, we only have access to when the return has been processed by our returns department.
Kind Regards,
I'm going out on Vacations I really Need to re order this And I'm still waiting... So up to you after my advice Like I said Love their Clothes and Offers but They Need a Better Return Policy this sucks!
The products are packaged well in neat bags so I haven't had issues regarding damages to what I buy. Overall, I'm very satisfied with the service
Fashionnova is my go to online shop for fashionable bodysuits nowadays. I just ordered their skyla strappy bodysuit and I await my package on wednesday. I can't wait to get my hands on them
Thanks a lot for the fast delivery, you guys. My packages were so beautifully packed. I love the touch of the ribbons to it, very thoughtful.
They always deliver clothes on time and have the sizes I need available. Shipping prices seem a little steep and are a lot slower than anticipated.
It was good, although they were out of the size I needed so I did have to pay for alterations on top of my dress purchase
Mostly good quality products but it's very difficult to tell what the sizing is going to be like on certain products as they differ so much.
My dress for new years was beautiful and the material was good quality! It looked amazing! The shipping took a bit longer than expected, but that
Isn't it great to have the return policy at hand? I mean, it just shows how confident they are in their items and services. It's great.
Just review description of item carefully and make a decision. Yay or nay. I am enjoying every item I have purchased! Happy with all my purchases!
Item was just as described. Unfortunately it didn't work for me so I was very happy with the return policy. I am looking at another purchase.
All my orders from this shop is so worth the price tags. I love almost everything about them, plus the delivery is super reliable and convenient.
The worst experience ever is the one I got with fashion nova! Please don't even try to waste your time, energy and your money on it
So i decided to make a review. No defects or whatsoever,,,, item arrived in perfect piece and packaging. It arrived in 3 days which is reasonable.
Fashion Nova is the best place for some real genuine clothes at a good price. It's the only place that I will probably shop online now.
With my experience so far, I find the website trustworthy and worth it. They have a very good system for loyal customers and the delivery time!
I love that everything is broke down in sections! Makes it so much easier and fun to shop. I especially love taking advantage of the sales!
This company is very trustworthy, and have great prices on almost everything they sell. I love all of their products, and the shipping was very good.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day