Fashion NovaReviews 14,426
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From the business
Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
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Fashion Nova Reviews Summary
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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All my orders from this shop is so worth the price tags. I love almost everything about them, plus the delivery is super reliable and convenient.
The pink bash sequin rompers are giving me the chills, they look so stunning in person and fit me perfectly, too. Thank you, Fashion Nova.
Fashion Nova's sweater midi dress is now my favorite piece in the closet, I just received it two days ago and it's brightened up my mood a lot lately.
Sky high heels from fashionnova are by far the most comfortable pair of heels I've worn. Thanks, you guys, they were wonderful.
It's like I traveled back in time with my newly-bought rust zip sweater from Fashion Nova. It's chic and very fashionable, matches well with old regular jeans and boots,
The new fashionnova nude pumps that I bought two weeks ago just go well with anything I pair it with. It's amazing. I love it a lot.
I just got the best thing today. Thank you so much for the prompt delivery, FASHIONNOVA. The turtleneck sweater that I ordered was so cozy and cool.
My parcel with the denim overalls from fashion nova just came in today and they look so beautiful. I didn't expect it to be shipped so fast. Cool!
The best pink bags on my closet are from fashionnova and the new one I bought last weekend was even lovelier. Thank you so much for the fast delivery.
I have never seen glass shoes as pretty as the ones here at FN. Everything here seems so well put together, including the romper sets I got. Fast delivery, too.
I always shop here at Fashion Nova whenever I'm looking for fashionable belts to go with my daily outfits. The new ones I got were pretty sturdy.
Thanks for the prompt delivery! The best offshoulders are with me now, god they're beautiful. I can't wait for my other packages. I hope they'll be as lovely.
I was looking for worthwhile trenchcoats to invest with when I came upon FASHIONNOVA. This shop is amazing, I got my items already and they wete super beautiful and sturdy, too.
Blue tops are best bought at Fashion Nova. I have received my purchases already and they are all so wonderful.
I love how helpful the customer support team here at fashion nova is, they're quick to tend to my queries online. I am pleased with my shopping experience, thanks to you guys.
Very fashionable! The clothes here at fashionnova are so fashionable, I can't help but fall in love with the uniqueness of it all.
The dress i ordered was so darn cute, but it was damaged. There was a tear in the seam, and they have not responded or even tried to rectify the situation. Because of the poor customer service, I will never order from them again.
I ordered some jeans online and they came with a broken zipper. I tried to return them and it said it was a final sale and I could t return them. I contacted customer support about the issue and it said to give them 24-48 hours to respond. That time period has passed and they have yet to reply to my concern even though they delivered a faulty product. Their sizes are inconsistent so it's nearly impossible to figure out what sizes will fit you and then they charge you $8 in shipping to return the items when they aren't even made in accordance to their own sizing charts. I used to love this company. I have been a loyal customer for years but their customer service is the worst and they have lost me as a customer because I no longer trust them. I wish I had read their reviews before purchasing from them. I do not suggest purchasing with them.
Fashion Nova is by far one of the $#*!test places to order from giving you the heads up. They steal your money, you don't get your items for at least three weeks when they say it will be 2 to 3 days. They do not give refunds only store credit. Do not purchase from them you can't even contact customer service and if you do find the number for customer service good luck because you'll be waiting two hours on hold for a representative and if you email them as I did three times in regards to my order I still haven't gotten a response so don't hold your breath waiting for them to email you back in regards to anything to do with your order but they can send you coupons to your email every day. Good luck to anyone that orders from this company they are horrible WILL NEVER ORDER FROM THEM AGAIN.
The new jackets that I bought here at fashionnova are too cool. I love how trendy the cuts are and they compliment my figure so well.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members