Fashion NovaReviews 14,429
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From the business
Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
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Fashion Nova Reviews Summary
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
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I have that persuasion skill so i have made the choice to put it into good use. Upon inviting them on joining fashion nova, i really feel like a good person who have helped them a lot! I'm going all the nova way!
There you go! Fashion nova really do have a lot of cool rompers to choose from and I personally prefer rompers over other fashion pieces so it is totally in favor of me. Friends has been also commenting about how I wear these rompers i have ordered, they say im stunning!
Well, it is completely impossible if FN is not here hehe. With fn, i can be an expert when it comes to fashion with ease and i can sense that im ever improving since the first time i have used this site. I will recommend this more often to a lot of people to spread the goodness of fashion nova's products.
My squad are some lit fam! And we love doing our purchases in online shops and to tell you honestly, fn was our very first shop to order to. My squad order their stuff here and i personally love their selections. Plentiful and always updated. Thanks for the lit attires!
Honestly, if you can get past the items being out of stock and receiving a gift card instead of your money back, and get past their shifty customer service and lack of commitment to deliver in a timely fashion during the holiday season, you'll be fine. But for real interactive reviews:
JoinFashion Nova's #Novababe Review Centralon Facebook. We give honest reviews on the company and their items. Nothing deleted or brushed under the rug. No photoshopped models. All Real Women! Unfiltered https://m.facebook.com/groups/**************
I have placed an order on december 4th and after placing my order I got the message that there would be a processing delay up to 7 bussines days. (This message should of being shown before placing my order.) It even took them more than those 7 busines days.
Now it is december 27th and I still havent received anything. The worse thing is that they don't answer your call, you only get their automatic voicemail. (Why would you have a phone number than? Just to make the custumors spend for $#*! I guess) And when you e-mail them you get an automatic message wich don't answer any of your questions because it is send to everyone who e-mails them I think.
They don't care about your stuff, money or time. Those were all orders for christmas & new years eve. And I wont be able to wear them. I also leave in Holland so to send my package back after receiving them will cost me almost 50. Really the worse experience ever. And you don't even get your money back when you send the things back, you will get a voucher so you can order with them again. LIKE I WANT TO ORDER WITH THIS DUMB $#*! COMPANY AGAIN!
Their discounts are sometimes on time and are all good deals. They offer a hell lot of garments on their site and I just get enough of it. Can't even decide what to buy, lols. Really do hope that the shipping day and time is legit cause this is the best online store to exist!
I ordered two identical pieces in fn and haven't seen the difference! They arrived in good shape, no reason for me to call for replacements but their customer support is always available so I'm secure.
Ordered Some dresses. Here in fashion nova and have read all the reviews here, divided but mark my word, they are worth it. I would like to thank fashion nova though for making my life easier thanks once again!
Can't wait to order more because tbh, my dresses from here are all great and have no complains. Size is also true, what stated on the site is on point. They are also shipping the items on time so you should have worry, just need to wait.
I love fashion nova's style, the way they have all these services must be heaven given! Price can vary, might be pretty how and sometimes affordable but it's 100% sure that you'll be getting quality apparels on time, typically 2-3 business days.
Their products are super legit, take it from me, an almost 3 months customer. Its very convenient to have this fashion site that is so big, they even offer a wide variety of dress and clothing choices.
I can say that they are doing a pretty nice job on this things, online shops are new and building trust might be a challenge for them. For me! They have already gained my trust. Have ordered a lot in here and they are surely all quality dresses. Customer service is also available for user satisfaction. This is my everything
The other end of customer support is really patient when it comes to a customer like... yours truly! Called a lot of them, to be honest, and they have always well responded... great team FN! You deserve the success!
It's so easy to pay and have clothes with fashion nova. They deliver your goods in your exact doorstep (exact address should be provided) in just 2-3 days! I have been using this for months and they never fail any single moment.
Seriously, they need it! They were all more than happy to provide customer support to me so I always feel secure with FN. Orders are also sorted really well, requested my tracking order and they provided right away.
I am really near on being a collector but I have control. Been buying a lot of fashion apparel here and it helped me grow my collection! Its online so payment was really quick and delivery might take some time but, will do!
Never disappoints! They deserve more than 5 stars, give them 10! XD Kidding aside tho, they were great! Service, as promised were given out exactly. Shipping was also fast and secure making me feel less anxious.
Whatever how you actually style, they always have things and dresses right for you! As for me, I have consulted a friend for fashion helps. And also, fashion nova was a great help.
3-day shipping tempted me to order something and I said: "why not". Just got my cards (debit and credits!) And cannot wait to try them out. FN seems a right fitting and so I did. Lucky to got my order on time, not disappointed
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members