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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Theyre so good and in fact, I have placed another ordered yet again after receiving one. It looks good and in me and the color matches my top, somehow. The ripped wasnt that much of a bother and it looks cool as a design. A perfect buy for the perfect price.
I am into dance sport and my only supplier when it comes to dancing dresses is arguably the best, which is fashion nova. They fit well and more importantly they make me look sexy especially the one I have just ordered last two days, A black laced dress that I would probably use tomorrow on my dance recital. So excited actually!
My review is for the brown romper that arrived just yesterday at my yard delivered by their courier! They did a pretty good job complying with their promise of only two days which I found quite farfetched at the very start yet as time passes by, I simply conclude that they are worth my trust. I have now tried the romper and it suited me quite well, thanks for this!
Nothing beats fashion nova when it comes to customer assistance and it is safe to say that they resolve problems all in just 1 day!
My colleague told me about her problem and how did fashion nova resolved it. Because of that, I feel so secured more with FN.
SOO happy to see my dress delivered in such little time, only took them 3 days actually. The material used was so fluffy and comfortable and it makes me wanna sway at the outskirts of town! Truly, a dress great for any circumstances!
I have been working these past few months and I think that I deserve a great treat! One specially being fashion nova and they really sate my hunger when it comes to fashion. What I love here is theyre complete with any kinds of clothing you like. Kinda like a pick your own poison. Its easy and simple to use and literally anybody can use it!
Using this site has never been difficult since its 100 percent certified that this site is friendly towards newbies. Just last week, my jeans was delivered at my house which made me feel good! Fashion nova is my drug and I will order more some day
Wtf! Seriously where is my stuff that I ordered!? I ordered some stuff online with a 2-day shipping and we are now going on 2 weeks? I've sent out emails and have only received one generic response that I'm guessing you give all your customers. I get that it's the holidays, however, I also ordered only once before in July and had to wait 3 weeks before receiving my 2-day shipping order that I placed! This is beyond frustrating that orders take 3 weeks to a month before being sent and customers are being charged for 2-day shipping! Thank God I didn't order my New Years dress from Y'all seeing that it probably won't come in until next year
My order took 19 Days - ordered on 12/10 and arrived on 12/29. I would have been ok with this if there was some communication but there was very little. I received one email stating they are sorry and to expect a tracking number to be sent a week after ordering this on 12/10 but I never received any tracking info until I blasted them with about 8 emails starting on Christmas Day. Af couple days later they finally sent me tracking info and the pants arrived on the 29th. Every email I sent was auto replied with How GREAT their Customer Service Team is... wow... that's a bunch of &*%$#.
This experience has convinced me to Never Order from this company again which is too bad because my daughter likes their clothes. After complaining that they didn't communicate, missed Christmas, never sent tracking info until I bombarded them with emails - they sent a How GREAT ARE we email boasting they are not charging me for shipping... UGH!
Order Number: #*******
My daughter ordered a jumpsuit that still has not shipped. They are efficient at TAKING YOUR MONEY. We received no clothing. Multiple e-mails and one phone call to an automated phone system. Stopped the payment to this fraudulent company by canceling the payment through my visa. Zero stars.
Customer service did not reply to my emails and Ive waited a month and I still havent received my order
I haven't regretted anything I have bought yet in this site because all of them are all in quality standing. Fashion nova puts my money and trust on ease and they make sure that i don't misspend but it is actually a personal thing, anyways, thanks for the service.
I am more than impressed to watch and grow together with fashion nova. Been here since the last 4 months and i could say that they don't fail me. I am glad to see some well received comments for them because they actually deserve it. To fashion nova, a big thank you from your no. 1 fan
Some sites that has so many mumbo-jumbo thingy and stupid jargons that i can't grasp but here, fn has simplified the way to acquire a quality dress. They even ship it for free in 2-3 days! Thats a great bonus too.
To be honest, i am always happy whenever i use their service and i order things from them. It is maybe because they don't fail their shipments and or they're just an awesome company! Either way, they deserve this 5 star rating.
Oh my, can't wait for my salary to spend it here in Fashion nova! Their dresses are absolutely worth my money to which is also worth my time at any rate, I think I would really make a monthly order in here, definitely worth it.
Yes! I can almost spend a hell lotta time browsing their library of clothing which is a positive thing for me. When in trouble, customer service is always present to assist every customer in vain or have a problem, totally top notch.
Awesome looking rebel attires that fit my style perfectly. So hard to look for them I confess and my one portal to accessing this clothes has always been fashion nova. They weren't click bait since they were legit and all clothing is sold accurately.
I love this more than my boyfriend! Lol, jk! Its simply lovable, like every time I need a fashion piece, fashionnova.com is just 1 type away, always ready to provide clothes that I'm actually looking for, not those trash low quality fashion scams!
Certified my favorite online shopping site! I have even included it in my bookmarks.
Not just that but they seem to have the best customer service at this time, easy to respond and also understand, they are perfect!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day