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Fashion NovaReviews 14,426

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: info@fashionnova.com

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
799
shipping
854
returns
785
quality
773
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Florida
1 review
0 helpful votes
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Nude heels
January 7, 2020

What I love about nude heels is that they match with every outfit I pair them with. The dresses are super cute too. I bought three pieces.

Date of experience: January 7, 2020
Pennsylvania
1 review
0 helpful votes
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Speedy delivery
January 7, 2020

Thank you for the speedy delivery, FN. All my items are in place and they are perfect. The denim pants were the perfect fit.

Date of experience: January 7, 2020
New Jersey
1 review
0 helpful votes
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Silk rompers
January 7, 2020

Who would've thought I'd be into silk rompers? I am so happy with my purchases. Thanks a lot, Fashionnova.

Date of experience: January 7, 2020
Oregon
1 review
1 helpful vote
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Ruffled blouses
January 7, 2020

I am in love with Fashionnova's ruffled blouses that I had to buy 3 of them last weekend. The quality is so worth its price, plus they're super comfy too.

Date of experience: January 7, 2020
Georgia
1 review
0 helpful votes
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Red pants
January 7, 2020

The best red pants I'll ever own. Thanks for the quick delivery, I love the item. It was exactly what I expected it to be. It fits me perfectly too.

Date of experience: January 7, 2020
Georgia
1 review
1 helpful vote
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Blue scarves
January 7, 2020

I was looking for blue scarves online when I came upon FN. I was amazed at how cool the stuff here are. They are not that pricey, too, which makes it even better.

Date of experience: January 7, 2020
South Carolina
1 review
1 helpful vote
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On time delivery
January 6, 2020

Fashion Nova always deliver on time packages and they have been consistent with it in months. I just got my 5th package ever since my 1st three months ago and I'm still loving every piece.

Date of experience: January 6, 2020
Connecticut
1 review
0 helpful votes
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Pretty
January 6, 2020

The new headbands that I bought from fashionnova were very pretty. I love how chic and girly the designs are. I'm buying more of these for my nieces. Hah.

Date of experience: January 6, 2020
Illinois
1 review
0 helpful votes
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Remarkable
January 6, 2020

My recent orders here at fashion nova are quite remarkable. The dresses I bought were my exact fit and they are so comfortabke and breezy when worn. I live for items like these.

Date of experience: January 6, 2020
South Carolina
1 review
0 helpful votes
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Very fast
January 6, 2020

I have to say, the delivery services here at fashionnova are very fast. My items always get in time as promised, no delays.

Date of experience: January 6, 2020
Michigan
1 review
0 helpful votes
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Made my day
January 6, 2020

My fashionnova packages are so pretty, the new high rise double denim pants made my day. It was just so chic and perfect.

Date of experience: January 6, 2020
Florida
1 review
0 helpful votes
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Trusted
January 6, 2020

My trusted online shop ever since May of last year. The services here just gets better and better. The one-day delivery is the best upgrade for me.

Date of experience: January 6, 2020
New Jersey
1 review
0 helpful votes
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Very trendy
January 6, 2020

All the pieces that I got from fashionnova are very trendy. I love almost everything here and my wardrobe is almost filled with stuff from this shop. Great collections.

Date of experience: January 6, 2020
New Jersey
1 review
1 helpful vote
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Pink glitter heels
January 6, 2020

Nothing screams gay and proud than my newly bought pink glitter heels. I love it to bits. Fashionnova never fail to surprise me with their items all the time.

Date of experience: January 6, 2020
Florida
1 review
0 helpful votes
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Flattering
January 6, 2020

Faux jackets here at fashion nova are very flattering and my newly purchased peach faux was no exception. Great customer care service, too.

Date of experience: January 6, 2020
Texas
1 review
0 helpful votes
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Very convenient
January 6, 2020

The buttons on the website are very convenient. The ease of use, the ease of transactions make me want to come back for more. My favorite items would be the dresses. They're so comfortable to wear. The delivery's great, too.

Date of experience: January 6, 2020
North Carolina
1 review
2 helpful votes
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SHUT IT DOWN
January 6, 2020

Fashionnova should be shut be shut down there return policy is BS if you order something and decide to return for any reason if it ends in certain numbers after discount code it's considered final sale even if the item was not a final sale item that make absolutely no sense on top of you having to pay for your shipping return you will only get store credit not a refund on card used what if you don't want to purchase anything else from them, I never in my life heard of a return policy like this they really are robbing people they either need to change their return policy or SHUT THEM DOWN for stealing from their customers

Date of experience: January 6, 2020
Ohio
1 review
1 helpful vote
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Rich
January 5, 2020

Fast delivery, great services. My transactions are so easy to process and the materials used for the products are so rich. I love almost everything here.

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
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Colorful
January 5, 2020

The new additions to the top collection are so colorful and very vibrant. I love the vibe they exude and my purchases screams the same energy. My tops were lovely, thank you for the speedy delivery.

Date of experience: January 5, 2020
Arizona
1 review
0 helpful votes
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Good quality
January 5, 2020

The quality of their products are good. They really find ways to let you choose what's best for you. And their delivery time is really fast too. Good clothes, great services.

Date of experience: January 5, 2020