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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fashion Nova is an amazing website, you can buy everything from accessories to clothes, and all of them are in great quality. The price is a steal compared to the prices in the mall, they offer you great designs and great quality! I've never had any problems with fashion nova, it's 100% trustable!
I ordered over 200 dollars worth of items on 1-19 I still haven't received my merchandise I was told 2 day shipping and its been 3 weeks, this is my first time ording from here and I don't think I will order again this is bad business I couldn't celebrate my bday because I didn't have anything to wear im still waiting on my clothes and shoes im hurt honestly
Let's start with the first! The shipping is 2 days, which is amazing and the products are unique and really pretty. Love the new jeans i got. Can't wait to wear it out this week for my friends party.
I love the quality of the leggings, they are very comfortable and affordable. The shipping is fast, But overall, I LOVE Fashion Nova, I would definitely shop shopping again.
So I should have come back a while and update this review. I did get a refund from that last incident as I filed a claim with Amazon because I had paid using AmazonPay. I decided to try Fashion Nova again. This time a smaller order just for the heck of it! I must admit that I do not regret giving them another chance. The jeans fit great with a lot of stretch and the tops were of a good quality. I've officially forgiven Fashion Nova.
Hi, I've ordered $250 worth of merchandise since the 2nd of Dec. The tracking they've given doesn't work and I've received no response from them. First time ordering and I am mad as he'll. Was hoping to get my items before the 15th. Now panic has stepped in and I'm getting nowhere with this. Came to check reviews and now I've seen that many other people are experiencing the same problem. This is horrible
I bought a blue dress and it was amazing, the quality of the dress was great and my friends gave me a lot of compliments. The package arrived in 2 days which i love. I would recommend this shop to everybody
Fashion Nova has awesome clothes that are trendy. Their Customer Services cares and the description of the products is accurate, not misleading! You get your money's worth at Fashion nova, plus they always have super great sales!
Happened to go over this site after in the wake of losing the infant weight. I was wary on the grounds that everything looked incredible on the model and I had no clue how it would look on me. I submitted my request and i should state everything looked stunning! Needed to put in another request soon after. I'm happy I discovered Fashion Nova, couldn't have picked a superior place to shop to make a big appearance my new body.
The pants are so incredible they fit me impeccably and they have some extend I will be purchasing more pants from fashion nova again they are consistent with estimate i got a 15 and they fit like a glove cherish them they give me an exquisite shape I likewise obtained these in dark adore them you can get your standard size that you wear like I more often than not wear a 13 yet I suspected that would have been to tight so I ran with the 15 and they fit splendidly and they arrived in 2 days without bother.
Who would have thought that hoop earrings have so much variation and style? Fashion Nova offers hoop earrings that makes your overall look perfect and truly in trend. From small hoops to extra large ones for women who want to express themselves more. I usually wear studded earrings but when I visited Fashion Nova and saw a huge array of hoop earrings, I was totally changed. The pair of hoop earrings I bought came within the days of delivery indicated on the website and when I opened such small package, I was just impressed with how Fashion Nova takes care of my earrings. I love to buy more hoop earrings in Fashion Nova!
I bought over 300$ worth of clothing from this site. Most of the outfits didnt make any sense! SO CHEAPLY MADE. For example I bought a jumpsuit but I had to CUT the top to get into It because It didnt zip or anything there was no way to get into It? Dresses were so short that if I moved you could see my underwear, dresses were so tight that I couldnt even bring It over my boobs. (im a skinny 120 pound b cup, nothing crazy going on here alright) And 2 items I ordered were in stock and then they send me an email saying they were out of stock and refused to refund me and gave me a gift card. I called customer service (which they suck by the way) and they wouldnt even give me free shipping. So youre telling me I have to pay for shipping again because of your mistake? Their excuse was well we have the clothing in a warehouse so we dont know how many items are left until the order is complete maybe you should fix that? Something is seriously wrong with these people lmao
I was really worried when I bought Coralie Chiffon Set from Fashion Nova because the chiffon sets that I have bought from other shopping websites were a bit too large and the top looks too ruffled. However, Coralie Chiffon Set fits my petite body perfectly and the off-shoulder style emphasizes my shoulders like a work of art. I can't wait to make more purchases from Fashion Nova. I am one satisfied customer!
I give people chances, now the first time they were late with my order after my event I understood, because of the Holidays. Now the order for daughter for a wedding just unacceptable. The wedding was 01/27/2018 I order 01/22/2018 I still to this day on 01/30/2018 have not gotten my order I am so disappointed in Fashion Nova I JUST DON'T KNOW WHAT TO THINK. You say two to three day delivery but that is not true, just change the turnaround time or make it on time, this is false advertising. I really like Fashion Nova, but I am the type of person that will just stop ordering from a company just because I am afraid I won't get my order in time for my event. I will never order from you all again and then tell my friends not to order and then they tell their friends and then they tell their friends now what Fashion Nova out of business and now you all got to go under another name like Rosewe had to do please make changes so we can start back having faith in your company. Signed customer still hanging on
To be honest, I have ordered a lot of clothing from other sites but only fashion nova has the right touch, perfect fit and the dresses have beautiful color. I love to endorsed all the clothes from fashion nova. I received a lot of compliment from my friend, they told me that I look so sexy. I highly recommend it.
I always wonder how female celebrities look so grand in cleavage showing dresses and gowns. I thought that invisible bras are enough to achieve that look. I purchased the Simply U-Bra in Fashion Nova and this lingerie answered all my questions. I didn't have issues with the days of
Delivery because even if it takes more days to deliver as long as I can get an item that has world-class quality such as this, I am more than satisfied. Fashion Nova fulfilled my expectations and they lingerie gives that look of a celebrity. I want to purchase more lingerie from Fashion Nova!
Shapely women should never worry about not getting the perfect clothing for them because Fashion Nova has tops, jackets, rompers, dresses and more clothes that plus size women can wear. It is hard to find tops for someone as curvaceous as me but when I got Jacqueline Chiffon top in royal blue, it was just amazing. The keyhole back is a tease and the side ruched detail separates this top from the usual shirt. I live in Canada and I got my item after five days as promised. I have found the shop for me and that's Fashion Nova. I will keep coming back for more!
I always think about the perfect pair of high heels or stilettos that would go well with my clothes that I wear at work or when I hang out with my friends. I purchased the Sexy Savage Stiletto in Fashion Nova and after two days, I got the item. I was worried about the faux suede getting scratched or the zipper closure getting stuck but when I put the shoes on, the zipper close smoothly and the suede surface is just flawless. Fashion Nova delivered the shoes with so much care and they didn't fail to impress me.
FN became a statement for me as I use it regularly. I love it and their services are awesome, cant find more sites that looks exactly like this. Wont change this to anything!
Been waiting since October to order this dress for my event in Feb (it's been sold out), finally placed my order three weeks ago, never heard anything, and now finally after I call customer service after having emails ignored for the past few weeks, they decide to tell me the dress sold out so now they are cancelling my order even though i placed the order when the dress was in stock. Worst part is they won't even put me on a list to have this dress sent to me. I don't even want my money back I just want the dress I ordered and have been waiting months for.
I live outside of the states and what the company does not tell you is that their shipping fee doesn't cover the cost of customs... was asked to double the price of the package upon receipt. I refused to sign and the package was sent back, Customer Care basically said too bad and in order to have my money not thrown completely into the garbage I had to reorder and repay for the shipping fee that does not cover the custom cost that I will have to ay to get them... what a money grab
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day