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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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My mom celebrated her anniversary with dad so I figured out that Ill give her a gift. Fashion nova is a perfect place to get one because of its flexibility and versatility. My mom put on the black dress we received for her date with dad! I hope dad would be happy to see mom on it. Thanks for making my mom look beautiful FN! I will treasure it!
Ladies will surely love receiving an item from FN! I personally adore their vast choices that makes my jaw drops. If only I have all the money, I will buy all of them! The skirts are just so adorable that theres this one that I bought and I wear it twice a week! Its so adorable and I also bet it will last long. Quality skirts here!
They were all polite! Each and every one I conversed with really did a great job addressing my concerns. Not just any other fashion shops there that doesnt care about their customers, fashion nova on the other hand values their customers more than anything else! Thats why I continue shopping here.
Especially now that is the holiday season and I have a lot of money! Actually, I bought the discounted top they offer last Sunday and it arrived on Tuesday! Really happy with it so I made a review to show how trustworthy fashion nova is. There is really more to offer by them so I really just need to wait but for now, their service is great, best in the market so far.
FN is so huge and they offer a lot of things for different kinds of ladies. I personally find this site very helpful for those who doesnt have enough time to go out shopping so yeah, fashion nova is a very great help.
Its definitely awesome! Fashion nova offers dresses that are in to anyones budget. Especially those who doesnt want to spend more on shipping, clearly, fashion nova suits you well, like it suits me! I recommend this to those who have limited amount of money but still wants to be fashionable.
The process itself is simple and any computer literate person can accomplish an order in such short amount of time. And this is very great specially for beginners. Just last two months, I dont have an online shopping that could be trusted but fashion nova changed it everything. From their 2 day shipping and quality clothes, nothing could possibly go wrong.
I placed my $85 order on 2/11 and still have not received my items. I've tried calling twice and no one picks up, it's just an automated machine. I've e-mailed them and all I get is a generic message back. My order status said "Ordered" for about 4 days and didn't change until the 5th day. I finally got a track my shipment e-mail and it said that it would arrive 2/17 by 8pm (so it'll be 6 days since my purchase). It's currently 2/17@ 11pm and I NEVER received my order. The tracking still says I'm supposed to get it today, never updated. I'm so pissed, there customer service sucks, and they need to take down the 2-day shipping that they advertise because it's a lie. Tomorrow will be exactly 1 week since placing my order, who knows when I'll get it. Wish I had read the reviews before ordering, could have saved myself some money.
No one ever picks up the phone, I tried emailing them they said they will look into my issue and that they will respond back within 24-72 hours well it has been longer than that and I still havent gotten a follow up on this. All I want is my credit that they owe me. But of course they are easy to take your money from you.
Placed a 305.00 order on 02/01/2018 and it is now 02/28/2018 paid 20 dollar for there same day shipping if ordered before 1 pm pacific time and Saturday delivery... well it is now past 2 weeks and still says unfulfilled. Tried calling get there voice automated system with no person ever picking up... tried emailing and i get a generic response... tried writing them on Instagram since it is the only place they ever post and respond and they ignore it... i just want my 20 dollars back from the shipping and the dam clothes i ordered. Giving them till Monday and i am filling with BBB
A great service, I have ordered my suit on Sunday and on Wednesday it was already delivered! Very happy I am going to buy again here
Have always received the goods in a short time span. Returns were duly handled. A great selection of the best labels. Trustworthy. Happinness all round :)
Adorable! Politess, rapidity, respect. Thank you with pleasure. Thank you so much for your sweet attention. It is a pleasure to shop with you. I'll will be back.
My favorite shopping site. Good deals, Fast delivery and if the size is wrong, they have a very good system for return.
Thanks to Fashionnova I can find great clothes in the size I need for unbelievably low prices. Great products, truly unbeatable prices
I have ordered the lace high shoes, they were of excellent quality but unfortunately I did not guess what must have been the size. I have sent them back and was quickly reimbursed since my size was not available for the exchange.
Wonderful shopping experience. Site was easy to navigate through. The check out process was very simple. And my items came quickly. Would definitely recommend.
I place all my orders online makes shopping quick and easy to do. And if something doesn't fit right, you can take it to the store for a hassle free return.
I love to shop online at fashionnova! They have a lot different merchandise that my store here n town don't have!
Im 100% sure that fashion nova will always deliver my item in 2 days! Never did I experience a delayed shipping even Im far from America. A competent company like this will sure stay long in this business.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day