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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Yes, but in a good way! Because of fashion novas awesome collection, I always find my earnings for the month, gone! I usually order partner tees and shorts and even pants because, why not? They even come in handy because of shipping that anyone loves!
I am really happy that fashion nova has been my online life since I started shopping here since day 1 last 5 months ago. So far everything is smooth and my latest addition to my wardrobe arrived yesterday, a white flat shoes! Thanks for delivering it on time that you have promised.
Usually, online shops doesnt care about shipping at all and items are usually wrecked when it arrives your households. Fear not though, ordering here in fashion nova will turn things making the bad happenings into good. An evidence is the my order, a skirt, two of them actually that arrived in my household just 3 days after payment confirmation. I could say that they handled the products well and no defects has been scouted. Thanks for the great job you did, as thanks, I will order some more later.
I encountered a problem in my shipping address so I figured out I need to contact fashion nova customer support ASAP. That was a great call since they responded pretty fast, 10 minutes approx., no more line holding or whatsoever, direct to the point and problem can be solved in little less than an hour. Satisfied with your service so far
Im searching for some last time and I stumbled upon this site and I have discovered that they sell some of those dresses that have curves. I found a gold one and I quickly thought that it will be perfect for my body. I proceeded to the payment section asap to quickly get my items shipped. This is my second time and the item is otw, probably arriving this day or tomorrow.
I have ordered in bulk last time and no problems were encountered. Very happy to receive and this time, I will repeat it, but now it greater quantities. Will probably order tomorrow but this review is for your discounts and sales, theyre really helpful so thank you very much for that!
My 13 year old sister also uses fashion nova and Im shocked that every dress she orders fits here properly. Fashion nova isnt a waste of time thats why I support my sister by using it also. Sister goals!
I thought that this skirt I have ordered will be so big to me but then it turns out that it is adjustable and fits me really well. I can combine a lot of top here and specifically, those that I favor the most.
I can literally use the dresses to make fun of myself or to just look funny yet it can also be used as a formal cloth. This is why I love fashion nova (including their 2 days shipping!) Dresses arent just limited into what they are and are actually capable of becoming more. What a great feat!
They have a wide variety of choices from site making it really diverse for us customers to navigate and try out. Even my friends will surely approve of using this site and speaking of it, I will invite them to try it sooner or later. Hope theyll appreciate FN the way I did!
Thumbs up to the two agents who have helped me with my problem. Even though they are both different persons, they still managed to resolve the problem I got in. Very quick and I love it.
Well well well, I actually have some more fashion sites in my mind but above all of them, fashion nova stomps! When it comes to quality, nothing can beat em. I can prove this since I just recently received the parcel of my shoes just last week and dont be surprised, Im wearing it now! This only proves my loyalty towards fashion nova and the awesome work they are doing.
Its such convenient for him to just order online and give it to me since he doesnt need to buy at a local store anymore. It seems like fashion nova is real shopping but more simplified! Hes happy that he satisfies my needs and that is helped greatly by fashion nova. Thanks
This site is basically shopping oversimplified. The concept of shopping cart and checking out here can be learned by even newbies! I actually taught my sister about this and she got hooked. Never did expected it tho. Im hoping for more fruitful updates Fn. Thanks a lot!
Fashion nova offers 2 day shipping all around the world without any conditions or whatsoever so youre very sure of eliminating that 1 week time you need to wait usually for orders and shipments
Using fashion nova is really simple and all I can do is to go with the flow! They have profit and I get my dress, simple as that! I really do believe that fashion nova is an advantageous site so I recommend everyone to check this one out.
I never would have thought that stores can be in the virtual world but since technology these days advances quite well, most of us wont be surprised at all. One thing that caught my attention is the way things are presented in this site and I could really say that it is presented really well. It really bothers me sometimes though since Im kinda forced to buy some of them. Ill buy more soon!
This is my drug! Ordering here makes me happy and one evidence is when I have received the jeans I have been dreaming so long. Fortunately, it fits me well and no more need for any replacements or whatsoever, totally satisfied.
It takes days to get a response from customer support! The incompetent representatives ignore your request, The 1800 # automatically hangs up after 20 minutes of being on hold. Horrible, cheap quality clothing. Try ASOS, Forever21, or Boohoo instead!
I will never order from fashion nova again! I ordered from them for the first time over the Christmas holiday, I ordered a dress that I was hoping to receive in time for NYE, this order took over a month to get to me, in the package there was a note apologizing for the delay as they had more orders than they had planned for over the holidays, I was disappointed but I understood. I decided to give them 1 more chance, I placed another order for of about 9 items even though I really needed one for an upcoming party, that order didnt ship until 2 weeks after and to my surprise the item that I really needed for the party was removed from my order without any explanation, I was given a store credit so I placed another order for an outfit to wear to the same party that order has arrived why is my first order still not here a month later? 3 strikes youre out fashion nova
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day