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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Was addicted to sipped jeans since 2015 and its 2018 now and fashion nova is still supplying me some. I love how things run here because everything is automated and it is sure that youll receive your items immediately. Two days is the max waiting time youll do to receive it and for me, that is already a great thing specially for girls like me that orders jeans only. Otherwise, for bulk orders it is completely amazing.
I am very sure that fashion nova makes everything they can to come up with fine services and one great thing they did is their shipping that is 100 percent sure safe as based on my experience. Now, I am fearless to order as I can receive my items on time in just 2 days!
They money youll use into buying clothes here will last for a long time so consider buying here as a sort of investment which, in time provides a very great sense of accomplishments. Shippings are made instantly and it only takes them 2-3 days to ship them at my house. Finally, no need to go far to claim my packages, fashion nova makes it very easy for me and thats why I continue on ordering here.
I love how they treat their customers especially those who encountered such problems that seems to be unsolvable. Luckily, customer support guys are there and are always willing to talk to us and as a bonus, they even give out coupons that can be used as a sort of discount for our next purchase. Great organization.
I have a lot of trust in fashion nova that I ended up recommending this to my boss and the best thing is she loved it! Fashion nova truly doesnt let me down and the best part of it, it still provides with features that are worth dying for. Also, the customer support is doing well when it comes to inquiries and resolving different problems. As for now, I think that the site is going strong and my boss would probably love it even more.
It's finally happening! Fashion nova is becoming famous and a lot of girls are choosing fashion nova. Because of this, their discounts are everywhere and prices are so goddamn affordable I want to buy a new dress every single day. Fashion nova is simply worth the buy and I will bookmark the site later.
Although it is just another shopping site, I can't actually help but to expect such great things from FN. For now, Nothing can beat fashion nova's 2 day shipping plus its all free! Would probably expect more from them.
The company does a great job when it comes to delivering the items on time but the site needs improvement. I would recommend adding more payment options as I rarely use paypal. Anyways, I would be happy to pay extra because of the GJ!
Prices are affordable and as a student, I find it a great bonus. Good thing my mom gives me a lot of allowance when it comes to my fashion attire. 100 USD would probably too much together with it's free shipping everything is worth it! Nice and thank you
The trousers they offer are in great quality, as always and I would love to obtain each and every single one of them! The design are also attractive and I could wear it almost anytime. It is also made up of comfy materials.
Fashion nova is legitimate and what others are saying is not true. The service is excellent and is totally tip-worthy. Giving it a shot this 4th time around and I do hope that my item would arrive in 3 days or so.
Thats why I still order here because of my husband. He told me that every thing here makes me hot, especially the lingerie. I always make sure that I have a new addition to my wardrobe every week to satisfy my fashion needs. This is really worth it, to be honest and I encourage everyone to have fashion nova in their lives.
I ordered several packages from Fashion Nova and they were shipped in a timely manner. However, I ordered 3 different shipments: 2 on Feb 24th and 1 on Feb 22. Today is Feb. 28 and I have yet to receive a shipping confirmation for the first package I ordered on the 22nd. I need these clothes for vacation and I sent an inquiry asking what's taking so long to ship items out and all they could say was "Orders typically ship within 24 to 48 hours after purchasing" Ummm hello people! It's been 144 hours and still no shipping info. I like their clothing as it's unique and not too expensive but I'm scared to order from them again due to shipping issues. I'd be careful ordering something for like a wedding, party or anything that you need in a timely manner.
FashionNova is an amazing company. I have ordered from them twice... a total of 10 items. 5 each order and I have not been overly disappointed. All items looked exactly as they were pictured. Only issue I had was one of the dresses I received fit more like an XS then a small. But it fit my younger cousin beautifully and she was super happy to take it off my hands. Overall it wasn't enough of an issue to waver my 5 star rating. I love fashion nova and will continue to do business with this company.
So someone I know told me about Fashion Nova and I was like hmm that's cool. They are very reasonable with their prices and then Cardi B is advertising them all the time so lets give it a try. The two star is for the shipping. I placed the order on Monday and got the dress on Tuesday *shooked*
BUT... the quality of the dress is poor. The hem of the dress is not sewed. The crochet is like... ugh! I ordered this dress for my baby shower but I don't know if I am going to wear it.
They do not give you a tracking number. They do not provide you with an order status just unfulfilled and paid like wtf is that supposed to mean? 2 day shipping and its already been over a week! I called yesterday to try and track my order and it said me to a leave a message after the beep to leave a message! Like this company is NOT real that take advantage of young girls to steal their money. Dont trust this company with you money AND I WISH I WOULD OF LOOKED AT ALL THE 1 STAR REVIEWS BEFORE I PURCHASED MY ORDER. THIS FASHION NOVA SITE IS SCAM!
Other online shops should copy fashion novas competencies because they are perfect. I actually ordered some dresses last week and I was surprised that it was getting shipped immediately and whats more is that they didnt charged some to me for the shipping fees or other crap. I mean, if you have a tight budget, fashion nova is totally perfect for you. I also find this customer friendly so anyone can literally order here.
2017 was a good year ordering here as I have ordered a total of 20 items already and all of them are still in my wardrobe, waiting to be touched by me. I gotta say that fashion nova deserves an award because of its well-done job.
My sixth order and so far, nothing beats fashion nova. I have been searching high and low for a great online shop and just this year I have found Fn. Was thankful for this discovery and I will always treasure the items I receive here. Currently expecting the 2 jeans to arrive in 2 days!
She told me that the dress is elegant and the color isnt that over designed and it is just right. She also thinks that it is durable and can be therefore used in later events that requires dress changes. This is the best site so far, thumbs up.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day