I can't say I hate Venus, I've ordered from them quite a few times already. But I don't think I will order from them again. Some clothing comes in looking very different then the pictures, a lot of what I've gotten was cheaply made, for the price I paid. Skirts that looked mermaid style came in boxy shaped or A line. Clothing with corset detail that looks like silky ribbon comes in and is cheap string, or a cotton type ribbon you'd find a pajama set from Ardene's tied with. Sizing is off, I've ordered a few size 2 jeans and they came in too tight. Size small leggings and they came in too big. Ive gotten clothing I absolutely love though, like a Aztec fall jacket, And a white dress. I think it's worth checking out and looking around the site. If looking to buy check out the sale or clearance, before going for full priced items. I have never bought shoes so I cannot comment on that. Shipping is very expensive, you have to pay when your shipment hits the boarder (duty and taxes) Which will be a seperate charge from your original purchase.
We apologize that your recent order with us did not meet your expectations. If you would please contact us at socialsupport@venus.com, we would want to make this situation right. We are also available 24/7 by phone, you can call 1-888-782-2224. - MT