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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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There are so many different items and styles to shop on Fashionnova, and it's so easy to search for whatever you want. There are constant sales, and I think they recently made some minor changes to the site that makes it even easier.
I've never really bought clothes online before, and I'll admit, I was very hesitant about buying clothes at all. But all that was anxiety was alleviated by all the information the site provided. It not only provided size measurements so you wouldn't be troubled about ordering the wrong size on accident, and it had reassuring reviews to allow you to get to know what it is your buying. So all in all, really good site and probably will use again when I get my next paycheck.
One of the best online shopping sites I have used. Page layout is easy to navigate, shipping times are expressed clearly, and even product popularity can be gauged using a public review and availability system. More reviews and higher availability generally mean a popular, good quality product. Products consist mostly of cute accessories/clothing, generally fashion trends. I have used this site for over 3 years, and have been very happy with what I've bought so far.
I have been a long time customer of fashion nova up until now. After almost every order I received has either been missing and item (s) or the item never shipped. I made a purchase at the beginning of march. Received mostly all of my order. Missing 2 items and the packing slip of course. IMAGINE THAT. Now because i dont have the actual bag everything was shipped in or the packing slip which was never sent to me the company refuses to refund me or even issue a store credit. HORRIBLE CUSTOMER service. I have been going back in forth with someone named Aida from customer service for over two weeks now. This is one of the worst experiences ever. They have great clothes but they stand behind NOTHING!
Payed for the same pair of pants 2 times, and payed for shipping. Item will not come in. They refuse to give me my money back and keep sending me E-gift cards that have balances of $0. Credit card company will be going after them for fraudulent charges.
Though it seemed sketchy at first to be buying such cheap clothing off of a previously unknown dealer, recommendations from friends and the huge array of super cute clothing drew me in. There's always a ton of pictures of the merch which is helpful, as well as clear measurements for each piece. My order hasn't come in yet, but I'm very excited to see them!
The first time i used this i didnt know what to expect, but they have good merchandise and good shipping.
Online shopping has never been made easier or more understandable than Fashionnova. They are able to categories departments, list out item details along with pictures and warnings in order not to mislead any of their customers.
I have been a customer for many years and keep coming back because of the vast selection of items and the great customer service. I would totally recommend Fashionnova to everyone who is into fashion and beauty.
Some clothing are a little expensive but it's okay because you can wait for them to get sale, but others are cheap and very affordable.
I like Fashionnova and some of their stuff can be risky when buying online since you are unsure if the material of the clothing is a good or what not.
I have been buying from Fashionnova for 4 years now and I only had a problem with one order that they solved very quickly. They are very professionals and they sell all the items I can't find in my country.
You have to be careful when buying some clothing, but the selection on Fashionnova is very unique. You can't really find those kinds of clothes in most general stores
Fashionnova has always and will always be one of my favorite online stores. Living in a country where products are at a minimal, it is nice to have a good website where I can purchase products from my roots and for a good quality and price.
I like many items on this site. Completed information and there are several size and color. Also the way to order is very simple. Easy to buy
There is a wide variety of clothing from many different vendors. The discounts are the deal breaker for me
Items are very affordable, and the reviews really help you decide if it'll fit you and if it's worth the purchase.
I rarely buy clothes online because nothing fits me. However, Fashionnova has the styles and sizes that fit me exactly and it is my go to online fashion store. I can never find anything nearly as reliable and convenient as Fashionnova, and I will definitely continue to shop here.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day