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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I really love Fashionnova! Since i live in Europe there are a lot of clothes that doesn't fit me since then. However i am glad that i found Fashionnova so that i can buy clothes that fits me. Also there are a lot of clothes, make-up, and beauty items that i don't find in my country (Norway) and thats what i really like about Fashionnova. Moreover the package are always neat and good. Another positive thing is that there are free shipping available! I love Fashionnova! Thank you for your hard work!
I've ordered from fashionnova multiple times, and every package always arrives on time in perfect condition! The customer service is great and helpful too.
It has a good variety of clothes to choose from. Very similar to others. I love it already. Cant wait to buy more stuff lol.
I'm still loving my shopping experience with Fashionnova, even placed another order just now. Good job Fashionnova, it's great buying my clothes through you guys!
I've been a user and frequent customer of Fashionnova for the past 2 years. I've grown more comfortable and at ease with placing my orders with Fashionnova. I just placed an order last week and it came in just the way I like it--accurate colors of the clothes in picture and when it arrives, good fashion taste of the clothes that are available, attentive and understanding service staff (whenever I need to make changes) and reliability of the order
When I first saw this site, my eyes went all glowy! Some much stuff, products from all, with always lots of style. You always find your style in every page and that's why I love it. Everything is simple, and you just follow thru!
I love the website layout; it's easy to navigate and find what I'm looking for. They always have a huge variety of really cute and stylish things that I could totally break my bank account on.
Some of the brands here are a bit too cute for my style or pricier than it should be. But, there are a few brands, such as deep style, that I like on this site. They are some high priced brands they have, but I feel like it is worth it for their trendy and androgynous style. If only there were even more of those type of brands or trendier shoes and accessories on this site.
I've bought a couple of bags here -- they are all super cute and of pretty decent quality. Good selection.
Website is useful for shopping for clothes that you cannot find. I have ordered several things and although I had size problems(my fault) I asked for a size exchange and they helped me through the process. The only slightly negative thing was that during the size exchange process, the clothes took a long time to be shipped to me in the right sizes.
I love the fashion and beauty products! They are very ahead of the rest of the world, and after I came back from Japan, I was worried I wouldn't find the awesome products I used there. But thanks to Fashionnova have most of the stuff I loved over there! Their shipping is great, and the prices are good. The only problem I have had are the size differences in clothing, but that is to expect from sizes, so not actually Fashionnova fault. I have recommended them to many of my friends and they also love them. Thank you for making it possible for me over in Norway to get the awesome products and fashions I can't find here!
I just made my third order and can't wait!^.^ Love their products and great customer service! :) thank you Fashionnova
Yet my fifth order! Can't wait to receive it. A lot of cute fashion items. I'm also a fan of other products.
This site has some nice looking things and may order again if they are a legit site and I like the shirt I ordered we I receive it.
FashionNova, is a unique, shopping experience, that combines style and affordability, all on one website. If you want something a bit quirky and unique, but don't want to travel half away around the global, trying to source beautiful and unusual clothing, then this is the place to shop! Quirky, stylish and fun, FashionNova, is a treasure trove of fashion delights!
I would recommend Fashionnova to anyone looking for cute clothes. I wouldn't say the clothes are cheap. They are a little on the pricey side but that's why you have to wait for the sales. I'm really happy with my purchases!
I was sort of wary to go on the website because most reputable online shopping websites have good quality stuff but are expensive or really cheap stuff with questionably quality. However, my friend ordered from here before and I realized how great it was! Now I can't wait to get my order!
I love FashionNova. I've ordered from here a few times and I'm mostly to always satisfied with what I've purchased. Even though I ordered a year ago, I still wear the clothes to this day.
I love Fashionnova so much I always have it open in my tabs in my browser! I always make a nice shopping cart with good items and I always feel like a child before christmas, I can't wait until I get my awesome and amazing items from FN again and again! I love their website, I love everything about it, good deals, easy info and great variety of items!
If you're in the market for affordable and fashionable clothing, Fashionnova is a great website! I recommend it to all of my friends who wish to purchase great clothes!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day