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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I love it, it's a really nice website to shop on, the sizes are perfect, the colors are the same as the picture on the website, and the quality is really nice. The clothing is nice and soft. There is no problem checking out or ordering on this website. This shipping fee is also reasonable, ( around 3.99). Recommend this website to everyone. Also a very good website for people who loves cats, because they have a lots clothing with cute/ cool cat design.
The items are cute and cheap. But sometimes you might hit a dud. Its a hit or miss if the clothes would fit or look like the picture. Shipping is okay. However I do like the products I've purchased and for the cheap prices its pretty great.
I've used Fashionnova several times and for the most part it has been great! Hopefully this latest order will turn out good too! I wish they would provide more information on the material of some of their clothing (i. E. say if it's 100% cotton, etc) but there has only been 1 issue with that in the past and everything else has been great!
I've placed several orders on this site and I have never been disappointed! The items are trendy yet not overdone. I highly recommend Fashionnova!
I usually shop in the $15 dollar and under section (yes, they have that) and it doesn't stop getting cute there. This site has everything imaginable and i am SO happy I stumbled upon it. This has definitely made school clothes shopping a breeze, and I know I will have many outfits since this site is cheap :)
I am totally satisfied shopping with fashionnova. There are so many fabulous styles for you to choose from and it is also easy to search and get the information of all products. The products that you receive will be same as what you see in the pictures. Keep it up, FN!
I have shopped on Fashionnova for several times now and I've been mostly happy with them. Lots of nice items to choose from and very affordable prices! I like that you can pay with paypal, because it's an easy option for me. The shipping is pretty fast and communication is good.
I really like to shop on this website, which I think is the best to have a lot of choice and make always good deals! I'm a french fan of Fashionnova, and here, we can't find that kind of qualities for less price. I can recommend this site to all my friends :)
I loved the fact that customer service was very quick and very pleasant to talk to. I loved that fashionnova almost always has sales, so it's always nice to be able to save a little money. The clothes are cute and the layout of the site in general is neat and very easy to navigate.
Great website and layout. Good selection of items! Great services, and reliable and responsibilities
It was easy to order and they have great options! I haven't received package yet because i literally just placed the order, but so far, so good.
Amazing! I love Fashionnova and order from all the time and I was excited to find their site. The site is extremely easy to use and I enjoy that the prices are affordable making it easy to checkout and complete the order in a timely manner. I will be ordering from the site all the time now that I've found it!
That's why shopping is a bliss here always a great variety of styles, excellent accurate description with multiple demonstration photos, precision with order processing and good customer service culture.
A company that offers nice looking clothes with great design and quality, fast shipment and for a price that doesn't cost your shirt.
Fashionnova is a great place to shop and I just keep coming back. Shipping is always on the exact time they say it will be and there never seems to be a problem with the clothes I buy. I am definitely going to buy more!
A great online store with a lot of selection. Secure check out give u the confidence to pay with no worry. Second time shopper here but will return for much more.
A wide variety of style from some of the best designer. I could easily recommend to friends. Every design is both stylish and comfortable.
Fashionnova is always unique! It never fails that I find something that I can't live without. With a good rewards program for consistent buyers, I find myself returning to Fashionnova often.
I purchased a matching set on fashion nova. Tell me why i had a feeling something was going to go wrong so i took a screen shot of my order just in case they couldn't find my order history. So i have all my information i sent an email to let them know i never got my matching set. I filed a claim with whoever was delivering it, and i even sent an email with that claim number and NO ONE has even replied to me. I check my emails everyday. SO i called my bank to let them know i never got my package and i just wanted my money back so i can re-purchase. BUT THAT NEVER HAPPENED EITHER. Fashion nova may be popular, but to ALL the ladies shopping, i suggest you read reviews before trying to spend your money. This company will not refund you ANYTHING. If i could put 0 stars I ABSOLUTELY WOULD.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day