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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I've shopped at fashionnova quite a few times, and it honestly makes me so comfortable with online shopping. The site is very easy to use and they add new items so often I'm never tired of it. Can be pretty cheap, which is great, and there's almost always sales.
The website was very easy to use. There were a couple of items where the additional pictures of the clothes were not showing up, which would be good to fix to that people can look at the different colors and angles of the clothing. The check out process was easy and quick.
I am very happy with the prices, of the speed of the parcels. That made several times that I order on this site and that I am satisfied.
This website has latest fashion.Do order if you want VALUE FOR MONEY SHOPPING. Thank You Fashionnova
I buy almost all of my clothes on Fashionnova. The prices are great and most of the things I have purchased through the website have been absolutely lovely! Occasionally things have arrived not quite what I expected from the pictures on the website, but they were still always fine nonetheless. I often recommend the site to friends.
I placed an order with them, the clothes did not fit. I sent them back and tried to re-order more clothes with my store credit ( they do not give refunds). Every time I tried to sign-in, the website said that I did not have an account with them anymore ( of course, they had my money). I still keep receiving emails from them in regards to their promotions, and stupid sales. But they have the nerve to block my email from logging in the website? The quality of the clothing turned out to be cheap as well. Their customer service is by far the worst I have ever received. I do not recommend this company at all. Look for clothing elsewhere. Keep your money away from them. They will just take your money. If I could rate them without any stars at all I would.
I buy many clothes on Fashionnova these days. The prices are great and most of the things I have purchased through the website have been always pretty.
I should have read Reviews first. Thank God my order was only $20. If I don't get my item I am reporting to the BBB.
The most terrible service ever! I ordered from here a month ago. It took about a month for half the items to arrive I still havent received half. The package that was received was missing items- I contacted fashion nova and the service was just terrible. They have someone by the name of Kenneth who wont even read your full email or issue and will give an incompetent response. They refuse to send the items and they refuse to return my money!
I really like Fashionnova. Good communication when needed :) really love the beauty supplies. Easy to navigate, great styles, and great customer service :)
I haven't received the clothes yet, but the category is very specific and if you don't want the hurry delivery, the shipping fee is free. I really will recommended this website for my classmates!
I love ordering from this site and I am looking forward to many more orders with them. I will try to do video reviews of everything I get in this order which is a variety of things from clothing to beauty.
I am in love with their fashion, and fashionnova makes it easier for me to have an access to the most stylish outfits within a button click.The fact that they know how to value their regular customers, along with the affordable prices offered for most items make me wanting to start shopping online, although I used to hate shopping online, but not anymore with fashionnova. Yes for creating a trend, and that mean fashionnova :)
The site is very easy and product catalog amazing! Shipment ok! I found everything i was looking for, thank you.
It's very easy to checkout and has many things. Shipping might take awhile but it's okay. I love fashionnova
Shipment takes a while even when it's said that 3-5 days. Great service, nice products, quality not always so good and sometimes pictures don't match the product at all.
I always have a great time shopping on Fashionnova. However, I don't give 5 stars because some of the clothing I received doesn't have good material and often run smaller than my size.
My family has bought from them several times and they always manage to deliver on time! The products come undamaged and is exactly what we ordered! Also their prices are lower than most other stores. I definitely will buy from them again!
I've had my friends order from fashionnova before, and the products came on time and exactly how it was pictured. I will be buying from this site more often from now on.
Awesome. I just love Fashionova! Awesome clothing, a little expensive, but totally worth it! Thank you FN
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day