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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Very cute selection. Won't know about fitting until order arrives. Easy shopping and selections ahead of it's time. Be a trendsetter, shop Fashionnova.
Haven't had any problems since the first item I bought 2+ years ago. Very good Simple and easy, just hope the delivery won t be too long =)
Sometimes the shipping can be a little slow if the item is unavailable, but overall they always have good quality clothes and customer service. I highly recommend this store.
Wonderful site, in all the points. The variety of products is really incredible, we all can buy with no worries. I bought, and I'll continue!
I usually don't wear beanies because I don't think I look nice in them but this is SUPER adorable, especially the ears. It's also super soft! I received it as a present.
I love all of the different fashion they offer, and usually at a good price. My only issue is how long it takes them to process orders and ship the items. I've had a few encounters where they don't realize they don't have my item available until weeks later and by then it's too much of a hassle for me to create another order for a similar item.
I have been ordering from fashion nova for over 2 years now and one thing is consistent with them. They never complete my order. I have an order from last year and a month ago that was never delivered and they never issued a gift card to me. I have emailed them continuously about this and nothing has been done about it
I love their clothing. But I really felt jilted when I returned an item. It was unworn and return within a few days. They only sent half of my money. When trying to call customer service I realized they only have a phone line set up. You can really never reach anyone. They send generic emails and really never fix the issue. It's a shame they try to get over on you when you spend hundreds of dollars with them. I don't understand why they won't give me all my money back when I have no choice but to spend it with them anyway since there is only store credit.
I've been shopping on Fashionnova for 2 years or so and have not experienced any bad experiences so far either. Whenever I've written a query they'll always get back to me quickly. The products that I've ordered have always been of good quality and shipped off to me as soon as it has reached their warehouse. Please continue to bring in more items into the site!
I love Fashionnova a lot because they have every style of clothing for everyone. Their service is really good and they're a really secure site that will not disappoint you. I've never had any problems with their site and I will forever continue buying here!
I have emailed them 7-8 times with no response about a refund as my item was returned. I have recieved no response and I am disgusted I have taken to socail media to try and get in contact but they do not reply. DO NOT BUY FROM HERE IF YOU LIVE ABROAD
Really love this website discovers it a while ago and I found a lot of unique and beautiful pieces; also really like the choice of beauty items. 5 stars, very recommended!
Fashionnova is the best online shop on Internet. The products are amazing and unique, and the most important for me, made with good quality. I bought several times and I never regret. The biggest part of the clothes of my wardrobe is from Fashionnova!
I have only ordered from Fashionnova twice so my opinion may not be very sound. But overall my experience has been very good. My order arrived at a decent time range and my orders were very close to the picture and description. I have recently ordered a dress through express shipment and hope for quick arrival and great quality! Fashionnova has a great selection of clothing and styles for a good price!
I found many comfortable, cool and cute clothes in Fashionnova. I normally shop at high-end department stores like Saks, Neiman Marcus, ShopBop... etc. Lately, I have been shopped with Fashionnova for many times. Each time was different. Addition with size issues that I must returned it was smoothly like the purchased. But you pay the post for returned.
The site I trust the most and where I will always find fashionable clothes is Fashionnova. I can't find proper clothes that I like when I enter stores but on this site I can find everything and I love the choice of shipping in 24 hours. If I were rich I would buy everything!
I've only ordered once before and I was happy with them and recently (months ago really) one of my favorite ordered things for timely manner and seemed happy with them from my experience I can confidently say this website is so good. Quality wise you get what you paid for and it's a good deal. I've only ordered clothes but this time I've ordered other product.
Quality and price and delivery are great this is my fourth time to order from Fashionnova and i will do always. I really love fashionnova
I love the styles but every dress or shirt i would like is always out of my size. This becomes very frustrating even though i love the clothes
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day