Fashion NovaReviews 14,430
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Yesstyle
Snag Tights
Spiral Direct
Missguided
Cider
Charlotte Russe
Savage X Fenty
atthemoment
Wicked Clothes
Shein
Bloomchic
In The Style
Fashion Nova Reviews Summary
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I discovered this site, and i buy a lot of those products, they are high quality, soft, and not expensive. I recommend this site to my friends, because i receive a lot of compliments.
Honestly, i don't think that i would ever personally go to a clothing shop anymore. It's really easy to just find what you're looking for and boom, you're done shopping.
This isn't the first time I am ordering from this site. I am very glad I can still order stuff after moving to Russia.The site is very simple and user-friendly with a great variety of choice. This is definetly not the last time I am ordering
Fashionnova's website is very easy to navigate, & I love the their product variety they carry. Great shipping times, & when dealing with return & refunds, Fashionnova negotiates well. Altogether, Fashionnova is very safe & friendly!
I order a lot from fashionnova as the fashion on there is something i wouldnt be able to get in my country. The clothes and accessories are cheaper and nicer than what i could get anywhere else. I was once sent the wrong item and told fashiononova they were extremely sorry and told me i could keep the item for free (it was a lovely pair of trousers that cost around £15) and i would get my actual sent out asap without any extra costs. Lovely place to order from. High recommend.
I really like shopping Fashionnova good experience, i always get what i ordered not like some shopping site they ripped you off.
I have been using fashionnova for years. I would definitely recommend it to others. Reliable and honest. Be sure to check the sizing before purchasing.
Really love how easy it is for me spend my money on this website. Have yet to compare the goods against my expectations but I am hoping to be pleasantly surprised.
Ordered from here twice now and both times were Good, plesant experience and no problems so far. Thank you
My absolute favorite store to buy clothes from, fast shipping easy returns, alll in all 5/5 stars but... EVERYTHING I WANT YOU ARE SOLD OUT OF MY SIZE :( that really bugs me so i had to leave a review about lol
Fashion nova has great products. With that being said, there is always a problem with shipping. Also, they tend to run out of the products and still lt you order it. Then they refuse to give you your money back because it is out of stock. They only give store credit. My thing is why let people order something that is out of stock. This has happened twice to me. One time I ordered 1 day shipping and the same day i got a email saying my shipping was canceled.
Fashionnova has a lot of stylish clothes and the quality is great! I once ordered two items from Fashionnova and the delivery was quicker than I expected!
Fashionnova has affordable prices and very nice cloths cotton and embroidery. The only thing I would say regarding shipment it takes a long time to ship out. But of course I will recommend it to any one!
Super cute stuff and the quality is pretty decent, just go out of your way to read reviews, ratings, descriptions and sizing. If you don't mind a bit extra research, this is a great shopping site especially if you want to look beautiful lol.
I go online to this store many times, and I really love the products they have because all of the stuff are so cute.
I always love the cute products they have on the website. There is a massive selection to choose from and the quality is usually good.
Everything is extremely cute and the website is easy to make my way through! I really love how they have free shipping and cute cheap clothes, it's like the best of both worlds! <3 Love! It's my first time buying and I think it is professional and a great place for purchasing cute clothing!
I love the dress and I also love how you have free international shipping, i can't wait to receive it! The price was really good too.
I love the clothes, so different and unique! :) shipping can be pretty slow at times but overall love Fashionnova
This company is very trustworthy, and have great prices on almost everything they sell. I love all of their products, and the shipping was very good.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members