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Fashion NovaReviews 14,426

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: info@fashionnova.com

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
799
shipping
854
returns
785
quality
773
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Ohio
1 review
0 helpful votes
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Belts
February 6, 2020

I just received the belts I ordered and they were super fun to wear. I match them with the different jeans I have in my closet.

Date of experience: February 6, 2020
California
1 review
0 helpful votes
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Chic rings
February 5, 2020

My bestfriend and I decided to go for a commemorative pair of rings for this December and we got the zodiac ones here at Fashionnova, they were super chic and of quality too.

Date of experience: February 5, 2020
California
1 review
0 helpful votes
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Fantastic services
February 5, 2020

Fabtastic services, a 10 out of 10. I love how easy everything is here. No scam! Even the skin care products are a delight.

Date of experience: February 5, 2020
Texas
1 review
1 helpful vote
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Cool for the winter
February 5, 2020

My new pink fur boots are so cool for the winter. The bomber jackets are even prettier this year as well. I await my purchase's arrival this Friday. Can't wait.

Date of experience: February 5, 2020
Georgia
1 review
0 helpful votes
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New sneakers
February 5, 2020

I am in love with the new sneakers I ordered just yesterday. The pair looked so aesthetically good online, I can't help myself from adding them to bag. I regret nothing.

Date of experience: February 5, 2020
Illinois
1 review
0 helpful votes
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Extra large tees
February 5, 2020

Extra large tees can still look fashionable with Fashion Nova. It's crazy how they have almost a piece for everyone, even plus-sized women and men as well.

Date of experience: February 5, 2020
North Carolina
1 review
0 helpful votes
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Thanks
February 5, 2020

Thanks for the reliable services and quality clothes. I could not ask for more. I have a closet full of fashionnova clothes and I regret not a single piece.

Date of experience: February 5, 2020
Illinois
1 review
0 helpful votes
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Maria
February 5, 2020

Maria was so happy to tell me that her packages from FASHIONNOVA has arrived already. Thanked me for recommending her the shop. I waiting for my fur boots today tho, got jealous with her purchases last weekend.

Date of experience: February 5, 2020
New York
1 review
0 helpful votes
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It's been two months since I order from them it says it delivered and it's not even my address. I try to contact them, their customer service is the worst. I will never ever will buy from them. I got another online services better than them. I will not spend a penny from fashion nova again

Date of experience: February 4, 2020
California
1 review
0 helpful votes
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Plus size shirts
February 4, 2020

I appreciate how fashionnova has a separate collection for plus size women like myself. I love the plus size shirts the most because the designs are not limited and there are variations that are very trendy and feminine.

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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Unisex
February 4, 2020

There's a lot of great unisex styles on fashionnova. Normally some would look great on girls only or boys only, but the unisex they have here actually look great for both parties.

Date of experience: February 4, 2020
Florida
1 review
0 helpful votes
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Tulle gown
February 4, 2020

I feel so princess and magical in my pink tulle gown. The dress hardly shows a lot of skin but I feel really beautiful in it and I think that's what really matters. I hope to buy similar items in the near future.

Date of experience: February 4, 2020
New York
1 review
0 helpful votes
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Shapely
February 4, 2020

Fashion Nova's shape wear is an impressive collection. They actually have something that would solve my flat $#*! problem. The butt lifters look surprisingly natural. No one would be able to tell.

Date of experience: February 4, 2020
Alabama
1 review
0 helpful votes
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Pajama set
February 4, 2020

I love wearing PJs to sleep now that my package from FashionNova has arrived. I feel so nice and warm in the pajama set and I also sleep so soundly in them. They're perfect for slumber parties as well.

Date of experience: February 4, 2020
Washington
1 review
0 helpful votes
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Plus size
January 30, 2020

I appreciate fashionnova for being inclusive in their styles and designs. Plus sized people can now enjoy fashion that they previously thought was only meant for the skinny girls.

Date of experience: January 30, 2020
Pennsylvania
1 review
0 helpful votes
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Work clothes
January 30, 2020

I would like to thank fashion nova for all the great wear to work outfits. I was worried I wouldn't be able to dress appropriately as someone's secretary. I also don't get complaints from my boss anymore about wearing street' clothes.

Date of experience: January 30, 2020
Missouri
1 review
0 helpful votes
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New york gala
January 30, 2020

The dress I bought from Fashion Nova for prom feels overqualified. None of the other girls had something on that could quite compare to my fashion nova dress. I easily bagged best dressed that night.

Date of experience: January 30, 2020
California
1 review
1 helpful vote
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Holiday fun
January 30, 2020

I used to hate the holidays because the cold weather hardly gives me any opportunity to wear cool outfits that emphasize my body, but fashion nova changed that and I actually look forward to them now.

Date of experience: January 30, 2020
Florida
1 review
2 helpful votes
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To be fashionable
January 30, 2020

Being fashionable is really easy for me now that I frequent fashionnova's online site. I get to see the trend in their new arrivals, I can buy whatever the have on sale, and I always have something great to wear at events.

Date of experience: January 30, 2020
New York
1 review
0 helpful votes
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Appropriate
January 29, 2020

I wanted to look more appropriate for the office setting so I bought from fashion nova's wear to work section so I can finally have things that don't announce to people that I'm a fresh out of college gal.

Date of experience: January 29, 2020