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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I just received the belts I ordered and they were super fun to wear. I match them with the different jeans I have in my closet.
My bestfriend and I decided to go for a commemorative pair of rings for this December and we got the zodiac ones here at Fashionnova, they were super chic and of quality too.
Fabtastic services, a 10 out of 10. I love how easy everything is here. No scam! Even the skin care products are a delight.
My new pink fur boots are so cool for the winter. The bomber jackets are even prettier this year as well. I await my purchase's arrival this Friday. Can't wait.
I am in love with the new sneakers I ordered just yesterday. The pair looked so aesthetically good online, I can't help myself from adding them to bag. I regret nothing.
Extra large tees can still look fashionable with Fashion Nova. It's crazy how they have almost a piece for everyone, even plus-sized women and men as well.
Thanks for the reliable services and quality clothes. I could not ask for more. I have a closet full of fashionnova clothes and I regret not a single piece.
Maria was so happy to tell me that her packages from FASHIONNOVA has arrived already. Thanked me for recommending her the shop. I waiting for my fur boots today tho, got jealous with her purchases last weekend.
It's been two months since I order from them it says it delivered and it's not even my address. I try to contact them, their customer service is the worst. I will never ever will buy from them. I got another online services better than them. I will not spend a penny from fashion nova again
I appreciate how fashionnova has a separate collection for plus size women like myself. I love the plus size shirts the most because the designs are not limited and there are variations that are very trendy and feminine.
There's a lot of great unisex styles on fashionnova. Normally some would look great on girls only or boys only, but the unisex they have here actually look great for both parties.
I feel so princess and magical in my pink tulle gown. The dress hardly shows a lot of skin but I feel really beautiful in it and I think that's what really matters. I hope to buy similar items in the near future.
Fashion Nova's shape wear is an impressive collection. They actually have something that would solve my flat $#*! problem. The butt lifters look surprisingly natural. No one would be able to tell.
I love wearing PJs to sleep now that my package from FashionNova has arrived. I feel so nice and warm in the pajama set and I also sleep so soundly in them. They're perfect for slumber parties as well.
I appreciate fashionnova for being inclusive in their styles and designs. Plus sized people can now enjoy fashion that they previously thought was only meant for the skinny girls.
I would like to thank fashion nova for all the great wear to work outfits. I was worried I wouldn't be able to dress appropriately as someone's secretary. I also don't get complaints from my boss anymore about wearing street' clothes.
The dress I bought from Fashion Nova for prom feels overqualified. None of the other girls had something on that could quite compare to my fashion nova dress. I easily bagged best dressed that night.
I used to hate the holidays because the cold weather hardly gives me any opportunity to wear cool outfits that emphasize my body, but fashion nova changed that and I actually look forward to them now.
Being fashionable is really easy for me now that I frequent fashionnova's online site. I get to see the trend in their new arrivals, I can buy whatever the have on sale, and I always have something great to wear at events.
I wanted to look more appropriate for the office setting so I bought from fashion nova's wear to work section so I can finally have things that don't announce to people that I'm a fresh out of college gal.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day