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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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The site is easy to use, has lots of products, and reviews/comments as well. I found what I was looking for, now I'm curiously anticipating it ti arrive at my doorstep :)
I found this site almost a year ago and to date i've made many an order from here. This is honestly where most of my work wages are spent aha. The clothes are great quality and are always really comfy. Also, the customer service is spot-on. I once sent in an inquiry to get a reply only hours later, and once, when one of my items was cancelled, it was happily refunded and i was presented a complimentary coupon. I could not love this site any more!
I love this site so much! It has everything a fashion addict like myself can think of. You want something new, you'll mostly find it here on fashionnova. The variety of products is incredible, from clothes, shoes and accessories items. I literally wanted to order the whole site! I will definitely recommend fashionnova to my friends, family and any acquaintance, over other sites.
Simple gateway for us to access fashion without having to fly overseas. It's refreshing change from the casual, comfortable, ugly things in NA.
I have shopped at Fashionnova on numerous occasions and I am pleased every time. Everything I have purchased so far I have loved and it always arrives when it's supposed to. My favorite thing about it is that it carries all the amazing dress that I can't seem to find other website. It's not expensive either.
Ladies do not bother with this website, trust me when I say I have had the worst experience in online shopping with Fashion Nova. The shipping is a joke! You will wait more than expected for your items. It's not worth the hassle. I'm not a fan.
Ordered a shirt its been 4 weeks now never received an email or e gift card stating that they received the item! Customer Service is awful they never answers,
I purchased a pair of jeans from fashion nova a little over a month ago. They arrived damaged, so in addition to paying the shipping to receive the package I also had to pay the shipping to send the damaged jeans back. Wasn't too upset about it, mistakes happen and I got a pretty good deal on them. Got a product refund, so I reordered the exact same pair of jeans. They arrived and seemed fine until washing them for the first time after only wearing them two times. I washed them the same as I do all my other jeans, many of which I've had for years and never encountered a problem. This all happened within a weeks time of me receiving the order. Upon contacting customer service, I was informed that since I did not notify them within two days of receiving the order there was nothing that could be done for me. It's absolutely ridiculous that a pair of brand new jeans should rip down the strongest seam after one wash and then for the company to brush it off after this being the second pair of defective jeans I've paid for. Will not be shopping on fashion nova anymore. Yeah, they have cute stuff but it's really not worth it to me to not have some sort of customer guarantee on the quality of the product.
I loved the jeans that I ordered! However, I ordered 5 different shirts and they were all awful. They were incredibly tight so I would size up if you are going to buy from them. I would return the shirts but one of them was final sale which I didn't know and then you have to pay for all of your shipping back, and you wont get a refund, only store credit..
Site has far more options for non-Ugg stylish fleece-lined boots from around the world. Would be helpful if they provided an easily accessible shoe size converter on the site so that I can ensure I am getting the right size.
I think that this is a really great shopping site! I have ordered items from Fashionnova before and I haven't experienced anything that I didn't like about the website. Everything with this page is just perfect and the quantity of the items are really good as well. So this is absolutely a recommended shopping site for you all!
This website is my favorite place to shop online! Living in the US, it's hard to find cute clothing that is also affordable. The delivery has always been spot on. I often recommend this site to my friends. You've got a very loyal customer FASHIONNOVA. Now I would like some coupons.
So, this is my first order and it was a little hard to change items in my shopping bag at checkout. Turns out that ready to ship promotion is not as easy to get as I thought. Oh well. Perhaps it was due to me setting up a profile at the same time. The selection is extensive, though I do want more customer reviews. I suppose they can't be forced but perhaps company opinion? I must say though, the variety and good ratings are what prompted me to order from here.
Fashionnova is amazing! Their products are always kept to the highest of standards and I am always so happy and excited to recive my packages whatever they may be! I always recommend Fashionnova to all my friends and people that I don't know. I recently got my sister hooked!
The variety of the store is endless. I love the fast updates they have. They're services are very fast and when there's a problem, you can get in contact with them fast. I'm very satisfied and will repurchase again from this shop.
Clothes are fashionable and extra comfortable. No need to worry about sizes, the One size fits S, M and even L. Great store!
Just bought great suit for summer PE. It's not overpriced, it has cute clothing, and has a variety of items. :)
I really love fashionnova Firstly, it's very easy to figure out how the site works and to find the clothes you're searching for, in the right size. Secondly, they have EVERYTHING, to a good price. So you don't have to spend all of your savings!
And last, but not least - THEIR CLOTHES ARE SO CUTE. I'm really fond of cute clothes, which is pretty much impossible to find here where I live, so fashionnova really makes me and my wardrobe happy!
Fashionnova is really AWESOME! You can find different type of fashion and get fully dressed-up for a really great price (especially if you buy on sales that can be really huge)! Also the clothing quality is great! :) I really recommend it to everyone: D
If you want cool or cute, funny or serious style, you can find it all on Fashionnova! This large selection of clothing in one place is just AMAZING! Also the delivery is very quick and efficient!
There's so many varieties and you can find practically everything here! Not only that, the site is easy to navigate and I have never run into problems with the site at all. In addition to that, they even have a section where you can ask for style tips; something everyone needs every now and then!^^ There's something for everyone here, there really is no limit; not to mention they're always expanding! Hope they build a store near me one day!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day