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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I get a wear out more of the clothes that I've purchased here more than any other website that I've been to their customer service was really helpful and were very professional. They answer to any of my inquiries.
I love the clothes on this site! Its is truly amazing, since I can never find any clothes to my tastes here in the States. I always have to buy them from a foreign country! But with this site, its been a great chance to find some new clothes and getting them for a great price! Truly an awesome company, and I am sure to come here again!
The products here are great and lovable! Everything is unique and has it's own fashion. Instead of sticking with the common trends, you could go to fashionnova to create your own wardrobe and feel unique. It gives me happiness ordering from this site! I have bought many products from this site, it is worth it!
I got my package last Wednesday; packaged in Fedex's "extra large pack"
And let me tell you. It was one of my happiest moments! Seeing all the cute clothes! They look exactly like the clothes the models were wearing.! Definitely not disappointed! Even though, I'm short. It still flatters mt figure! FASHIONNOVA IS THE BEST!
Good quality clothes for affordable prices. I've found fashion on other miscellaneous sites but they're often vastly overpriced and never have as huge of a collection as Fashionnova. I've shopped Fashionnova five times and I am never anything short of impressed :)
Never had to return anything, and shipping has never been late, including the free shipping options. Its often, actually, delivered a bit early, if anything.
I order from fashionnova periodically, as my paychecks permit (haha). I usually order their accessories, which are the easiest way to add more style to my wardrobe! Their service is great and I have not had any problems ordering or receiving items from them.
Fashionnova has a variety of clothes and designers, along with accessories! Everything you'd want is on here! I just wish id have the money to buy everything i wanted on fashionnova! :D but i am happy for now that i have my bag that turns into a backpack! Awesome! I will so becoming back to buy more!
I have been searching for a site that hold a varieties of design clothing. Fashionnova fit my purpose. Love the design and style. Most importantly, it is affordable and compare to other branded design.
Right, so! I placed a first order with Fashionnova and I loved the clothing so much, I had to place a second within a week. I couldn't help myself. The items took a while to arrive, which is to be expected as I took standard shipping. Both of my orders were in great condition! One of my shirt shad a little tear in the collar but it wasn't something anybody would notice. I would definitely recommend this company to my friends and I already have! Haha. I've already placed a third order today and I can't wait to keep getting these amazing fashion pieces. Adios!
I love going on this site and looking at all the cute and different fashion styles available. And everything is affordable and comes in just the way you expect them to.
I get everything I want in your website. I hardly find stuff that I want in the high street and if I do find things I am looking for it is rather expensive. Fashionnova gives me more options and variety to choose from and I get free shipping when I exceed certain amount :) I would say simply AWESOME! :D
I just recently bought 2 t-shirts from Fashion Lady on fashionnova, and i was soo glad the purchase was so easy unlike other sites. It was quick, simple, and straight to the point. LOVE IT!
Love the wide variety available as well as the help tips and matching guides. I've ordered form here before and will again. :]
I ordered some clothes with a friend it was supposed to arrive in 2 days. ITS BEEN OVER A MONTH AND A HALF and still nothing! And we have been sending emails and trying to call and nothing! I just want my money back at this point...
I purchased 2 dresses and they were both wrong! I got them for special occasions like a ballroom party and a reception party and both my event were ruined. One dress was really not my fit, I am a very small individual and I ordered one size up (M) but the dress was still tight, it came with a belt but the loops to pull through the belt were ripped off. The dress itself was very cheap material. It was a total turn off. The second dress was totally wrong dress. It was nothing was I ordered. I had ordered Katyln Sequins dress and they sent me Shayna Sequin Dress. If you search them both you can tell they are very different dresses. When I emailed for refund they gave me 1 line replies like. Send us the pic... and the final reply was to fill out a card which indicates why I am returning the dress and they will give me a STORE CREDIT and not to mention I had to send the dress back AT MY COST. I had to pay for an error which was not even mine. LIKE FOR CUSTOMER SERVICE SAKE... offer to pay for the shipping.,. I had no role in your error and yet I had to be out of money? Like for what? For choosing you guys?. Weelllll then I guess I wont in the future. STAY AWAY AT ALL COSTS you are probably better off paying few bucks extra and buying clothing from a reputable place than FASHION NOVA... I AM VERY DISAPPOINTED.
I purchased 7 dresses and normally wear size 12 or 14 the dresses I ordered were 2X and they are all snug ad skin fit. I order larger size just in case I could alter them what a disappointment. Went to return and Fashion Nova only issue Store Credit no Refund plus you have to pay to deliver and pay to send back from Canada and you get nothing.
I would like to say you, this is very bad work customer service. I can. T to receive right answer about status my order, no connect the phone with customer service. My parcel walks around me, and can. T get into my hands. It is impossible to reach out for anyone. S ears to change the delivery addresses. Hello, people will hear me please! Can someone help Me?
Excellent website. Everything I need on one website. Especially the hard to find clothes. Love Fashionnova!
I absolutely love Fashionnova, never had any problems with them. Easy to navigate, cute and pretty things I just bought a few presents for my family. There is everything you are looking for, Fashionnova is the best! THANK YOU
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day