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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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This was my first time using fashionnova. I've heard of it through a couple of friends but never really gave it a try. I was looking for a cardigan, but because winter has ended where I live, it wasn't an easy task to find a cheap one... until I got on fashionnova. All I had to do was search cardigan enter my price range, and I was checking out my first two cardigans within the first ten minutes. I love fashionnova now and will be back for more.
There will always be something that will suit your choice because they tend to have every trend. Sometimes I get a headache trying to choose from this site. Too many to choose from! It's all at one stop. You can literary do all your fashion shopping here. It's a good site for lazy people like me. Most of their inventory are good quality and fits well. You can find stylish coats here which can actually keep you warm. My favorites are the outerwear and boots categories.
I am a big fan of Fashionnova and had been dying to get my hands on their cute fashion styles. Yet, with difficulty trying to get my order go through, because of my address related. In the end I am still satisfy with the help to all my answer. I really appreciate the result and I am looking forward to try on the stuff I purchase. Fashionnova never fail to please me with what I am looking for.
I am a big fan of fashionnova. I'm really love it, there are various kinds of fashion for customer to choose and easy to buy just in 1 click...
I love their fashion and this website provides a lot of good choices to choose clothing from. I really like their service when I call them and they help me on whatever it is I am having trouble with.
I love the express shipping when you order 1-2 days shipping. And most importantly the sales. Sometime if you are lucky you will catch a good sale and reasonable price that you just can't resist.
I started shopping on fashionnova last year and love it so much that this is my only shopping mall. I can spend as much time as I want to and look over thousands of clothing. I don't think I will shop at the local name brand stores anymore.
They're quite good. Measurements are as described on the info page. Shipping can take a while but it tells you that when on the payment page so no surprises there.
Enables purchases of some overseas online malls with the possibility of free shipping. Great product specifics are supplied so you can buy items you actually want instead of taking guesses after looking a the pictures provided
Even thought i only get 2 day shipping it comes fast i love the way that the jeans fit and i will buy from them again only problem i have is that its hard to find the outfits that the celebrities wear
I recently bought a couple of items AFTER Paying they let me know that one of my items are out of stock, so they send a gift card because it wasnt shipped in 2 days here it is now 8 days later still not shipped been emailing and calling nothing and my birthday is in 2 days and that was my birthday outfit never dealing with them again.
A trusted website! I buy from fashionnova all the time and am never disappointed. Quick and easy, just arrives in good time!
I've successfully made 2 orders already and one more incoming order. I'm quite satisfied with the products and so i'm looking forward to order more stuffs from this site in the future. :)
I've made 1 successful order and 1 still on it's way to me. They have a very big selection to fashion, for very good prices. Although shipping cost can be much cheaper, I don't complain because their products are good!
It seemed like a good experience, website a little slow, I just ordered products haven't got any back yet so we'll see...
I love how they give a lot of discounts and to top it off their customer service is the best! In the past there was an incident where some of the items that I ordered were no longer available, Fashionnova immediately informed me, refunded the money and even gave me a $5 coupon! =D
AMAZING shop, Love everything that shop sells! The quality is perfect just how I expected it to be and I just love the clothing, shoes, etc. one of my favorite shops to buy my things from.
Looked through a lot of different websites, but this is definitely my favorite. Great prices, great selection and variety of fashion clothes, one of the lowest prices for free shipping and overall great service. Fast shipping too, even on the standard selection.
The products are great and high quality. When I needed help, customer service came right away. Very good service.
I've given them many chances and everytime I order something and spend over $75 to get 2 day shipping it takes at least two weeks for my stuff to arrive. I'm absolutely done shopping here, their customer service is trash, they hardly ever answer and when they do they don't do much for you. I've needed my current package for an event and its going on two weeks now with no package. I will NEVER order here or promote their business to my friends. They are terrible.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day