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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Ordering was easy and the item was just as described. It shipped out and I received tracking the same day so I knew when to be available to sign for it. I would recommend fashionnova to everyone.
Fashionnova was amazing! Keeping in touch w/me constantly until all could be worked out. Very happy with the entire experience!
I love fashionnova because I get what I want with enough time to pay for it! I would say I am telling all my friends but I don't want the competition!
This was my first purchase, description was exact and communication was excellent and friendly. I will not hesitate to make another purchase and I do recommend fashionnova to anyone.
Tons of name brand jewelry, hand and travel bags, shoes and clothes. The staff is friendly and knowledgeable. Great prices. Why go anywhere else?
I had a great buying experience! The shoes were like new, and the packaging was exceptional. Shipping and communication were also excellent. I am such a huge fan of this store!
Been shopping with this fashionnova for about 2 years now... the best out there! Thank you Fashionnova!
Accurate descriptions, beautiful products, and fast shipping. Terrific place to shop. Reliable and honest
Loved my shopping experience with fashionnova! Easy ordering and prompt shipping I loved the item I got on fashionnova!
I love my purchase! The staff were very accommodating and understanding. I most certainly will buy more when I can afford it.
Promotions and products are very good. I love the quality of the t-shirts I got lately and came perfect!. I believe they do whatever they can to make sure you are 1000% satisfied.
I've been using fashionnova for years to outfit my employees. The clothes have always been good quality. I like the professional look gives our staff. Pricing can't be beat. Highly recommended.
Have been buying business attire here and I am always completely satisfied with the products that fashionnova carries and sells at amazing prices. On top of that I have received several free bucks to spend by referring other associates to them.
I have been using fashionnova shirt company for a number of years and have found the quality and timely delivery is excellent. I would not hesitate to recommend their services to anyone.
I absolutely love everything I've purchased from our friends at fashionnova!, I get email notices of sales periodically that make a good deal a good deal better. Kuddos to fashionnova!
Now Ive heard thousands of reviews about fashion nova, a lot were good some were bad. Personally for me I would never shop there again. I order over £150 worth of clothes from there and its needed to be shipped to the UK (where I live). When I got it I was astonished to find that the clothes online (the pictures of the models) are completely to the actual clothes. First of all, there were many items that I paid for and didnt get and were replaced with completely different items that I didnt even want. The worst part is that the clothes that I actually did order was of extremely bad quality. On top of that, I emailed customer services and was told that they dont do refunds, only store credit. Also I was told that I had to pay for shipping to give back the clothes that I didnt even order. Worst company tbh, dont let these fake celebrity and endorsements trick you into thinking they are actually a good company.
They didnt send half my order & ive emailed them 3 times regarding this matter and they havent gotten back to me! It has been almost 7 days! No response no nothing! Ive had one problem with them before and it turnout it was the USPS fault. The shoes fell out the bag because fashion nova didnt properly seal the bag like they usually do. Im going the legal route next because I paid them almost $400 for this order. Im starting not to like them since they started giving away their clothes to any and everyone on IG. Its starting to look the Rainbow shopper. Real talk
I was very excited about my first purchase, I ordered for the first time from their website on April the 8th and I still havent gotten my package. I chose international shipping to Mexico which says it only takes 10 days, its been over a month now!
Very good service, Product quality is good, prices are good, service is excellent thank you Fashionnova!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day