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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Lots of beautiful goods, nice customer services, love it. I always receive my orders and always satisfied with them
Diversity products with lot of promotions. I love shopping here coz they has a good service. However, be carefully when you want to buy clothes coz some clothes will have cheap material.
Great company, good service. Would recommend to my friends. Very easy shopping for cute items, and easy to pay with paypal.
Great prices and great product selection. I hope my sister likes the gift I got her as much as I think she will. :)
Ever since i discovered fashionnova, it's been my go-to online shopping website. They've got the cheapest prices and the quality of their stuff is amazing! Will keep using fashionnova!
Trustworthy site my ad blockers didn't detect anything suspicious. Thanks, the shipping is so slow that why i gave it a 4 instead of 5 star.
I haven't had any bad experiences at all with fashionnova! I have used them for both clothing and everything has been great. The site and app are easy to navigate, and the stuff is pretty good!
Item just as described, fast shipping, very pleased with ease of transaction. Great experience! Beautiful, authentic and fantastic price!
Five Star Service earns a five star review! I make a LOT of purchases online. This transaction was flawless from start to finish. HIGHLY recommend.
Excellent service! You can trust these people. Excellent clothes. Quick, shipping, hassle free, amazingly easy an great prices!
Thank you fashionnova for the excellent customer service! I look forward to future "finds" on your site.
I am very satisfied that I found fashionnova! I have recently used this site and will continue to do so! The items are true to the on-line description and were mailed
Free of charge in a timely manner.
The product we ordered was exactly as per the advertised description and arrived very speedily. I would not hesitate to use this company again or recommend them to others.
Item was just as described. Unfortunately it didn't work for me so I was very happy with the return policy. I am looking at another purchase.
I recently brought a vintage shoes and was very well surprised! The item was clean and looks as wonderful today as it was when first created. I am so grateful as the purchase is a gift to my teenage niece and I know she will love it too!
Shoes were a great price and needed very minimal work before I considered them wearable. I would definitely recommend their site to anyone and I will also be back to purchase more items.
Only other thing was the discount. Listed as 10% off, shown as 10% off, even on my Receipt, but the total didn't take the full 10% off because it "maxes at $50". Kind of disappointing. The bag itself though is in real nice shape, absolutely authentic, we will be happy with it. Thanks.
Good overall transaction. I delayed the shipment because I was out of town, then called to try to have it shipped to another address as we were going to gift it to family
Glad i found your website on facebook. I am very happy with my order. And they delivered so fast. Sure i gonna purchase another purse...
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day