Good, affordable products but receiving of products in a timely manner is not the best. Do not pay for expedited shipping because you will not receive your order on scheduled date

Fashion nova stole $13 from me. They lost my order (blamed the shipping company) and then refunded me, less $13. They claimed they refunded me $10 before that, but all they did was issue me a $10 coupon because the order was running late. This company just stole $13 from me! I am beyond disgusted. I know it's just $13, but it's my money and they flat out stole it from me! They never intended to ship me this package, they just wanted to take a little bit of my money!

As of lately I've loved everything I've purchased as to before I couldn't never find anything to fit. I'm tall so the tall girl section is EVERY THING to me BUT, FN Shipping is HORRIBLE EVERY TIME I purchase they send me a message saying order delay, I buy things within enough time so I can wear my clothes based off the date it's supposed to arrive then the date comes and go & I still don't have my order… it's like you have to purchase overnight shipping just to make sure you get your things before hand and even still sometimes my package doesn't come overnight… I'm fed up with shipping this company needs to ship through another carrier or something! It's frustrating & im not going to continue spending my money with the company if this isn't fixed. It's bad business!

Will never be ordering from this company again. I placed an order for a dress and it was never received. Customer service was very dismissive about my issue and refused to give a refund or credit towards a new order. The fact that the item was only $40 wasn't the point. Just the fact that they were no help whatsoever. Better off shopping someplace else.

I placed and order to be sent to my daughter in college. I then placed myself an order. Fashion nova decided to make my daughters dorm address my default address and now my order is being shipped to her dorm. I contacted Fashion Nova 30 seconds after the order was completed and they claim they can't change it. This isn't the first time they haven't had the ability to fix an order and I've lost money. I am DONE with this company. Too much money waisted. My order hasn't even shipped yet either.

Store credit for merchandise that never comes the shipping and delivery is the worst.
Never used fashion nova and never will again
Still waiting?

I got cheap clothes with buttons falling off paid to return everything and never got my refund or store credit cause (they never give be cash refunds)! RUN AWAY FOLKS RUN FAR AND FAST!

Fashion Nova is a terrible business. Their customer service is terrible and they only care about money and people using their store. The clothes received rip and fabric is terrible. Any returns will be given back on a gift card even if you express how unsatisfied you are with them. This is a way to force people to either shop again or you lose your money because they will not give it back. They don't even deserve the one star review because this business is horrible. DON'T shop here. You can find other better place to shop at that will value you as a customer.

1.6/5
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Nicole H
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DON'T PURCHASE ANYTHING FROM HERE. No customer service number and a automated email response. There's no live person to assist you with anything... I placed a order with them and they sent me a tracking number that showed no movement for at least a week. I contacted fashion nova through email because There's no phone number. They kept sending an automatic response about my package assuring me that my package will be delivered by the delivery date, but there wasn't a accurate delivery date. This communication was going on for about 2 days until they finally lied and said the carrier lost my package. They wouldn't refund me until I filed a claim.hmmm what claim? They the one's that lost my package so, I should have to file a claim. I also ask them to reship my package with overnight and they also refused to do that...I had to go through my bank for a refund. There wasn't any resolution on they're part...something should be done about this company

This is the worst place I online shop with. I brought a jumpsuit it was to big I returned it they didn't give me all money and I had to buy a label to return than they gave me a gift card at that. Nothing was wrong with the item they really got over on me big time you can't even talk to nobody at that I would never shop with them never poor excuse for a business

Their return policy is godawful, the price of their clothing does not reflect their quality, what more can I say? Never buying from these complete SCAMMERS again.

I have spent $66.36 in a span of 2 weeks on fashionova on 2 jackets one for my 4th year anniversary and the other for the winter why give it to a 1 star company? They aren't even close to my home they only reside in the next state over compared to amazon, usps, fed ex, and even ups who are legit companies. The driver at first placed my 1st order at a different neighborhood building the n took my package i asked any who might have seen it and even i thought its one of the people in the building but by time my 2nd package came around I waited outside my neighborhood and then the driver took a picture and then left with my order a second time my family came home shortly after him but never saw my packages yet lasership claims no responsibility for my package if you guys could either refund me or send my order again but with a different company i would love to take this down but as i sent multiple reviews i have yet been talking to a real person just bots who closes conversation anyways because they want ratings instead im beyond infuriated at this point because if any other time i would just simply not have bought anything put once again this is my anniversary we plan out what we are gonna wear together on that day (the picture taken isnt me its the driver who has been stealing it and sending pictures and running off before saying completed i would NEVER wear shoes like that crap on his feet and is likely why he is stealing)

I ordered a package with a total of $194. The carrier placed the package on the wrong porch and took a delivery photo. In the photo you can clearly see the address on the house as "317" which is nowhere near my shipping address. The carrier advised me by email that they notified fashion nova that the package was lost by the driver. Fashionova refused to reship or refund my order. They repeatedly told me "the order says delivered" but never addressed that it was delivered to the wrong address. They showed no concern or regard. 2 weeks later and past my trip, I still have no package and they refuse to replace or refund. The photo with the incorrect address is big as day when you track the package. They asked for a photo of my house showing the address (even though my shipping address was obviously not 317 from the start). I sent the photo 4 times just for them to still tell me that can't help me. Ridiculous scammers. I will never ever order from them again. I've never dealt with a company so this ghetto or shiesty.

I bought a lot of stuff from this website and had the returned couple things because of its quality that was worth hundreds. Refunded me a gift card instead of shiftng it back to my acc, unfortunately thy took my money, never got refund because the gift card sent to me was invalid when tried to using it during the checkout.

Their clothes fit me better than any other but, they use Lazership/ontrac and they steal the packages.

They took payment from my Amazon acct. I have no way of checking on my order. Will never order again!

Do not buy here! If you want to return or exchange something, they do not refund your money, they only give you credit to buy something else and most of the clothes are defective, horrible quality

So my return got lost in the mail and initially Fashion Nova told me in so many words "too bad, nothing we can do'. I advised them I would leave negative reviews and I did just that. Since then, they got back to me and offered me a store credit for the items that got lost so I'm updating my review.