About the Business
Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
Fashion Nova has a rating of 2.5 stars from 14,424 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fashion Nova most frequently mention customer service, store credit and day shipping. Fashion Nova ranks 18th among Women's Clothing sites.
I really love how this website has so many products from their brands and the discounts were very helpful and encouraging!
I love this site, has a brilliant selection and great promo deals all the time to keep it cheap and cheerful!
Excellent customer service! Fabulous choices, it makes it easy to decide and a lot of options. I will make another purchase.
They had what I needed and everything got shipped to me fast! Great prices and would totally buy from them again!
Absolutely amazing store! Such good quality clothing in comparison to other online stores and orders are always delivered nice and quickly.
Placed two orders within a day of each other. The second order came in a timely fashion and everything was great.
I bought a dress and damn soon pretty. The fitting was really lovely... I recommend dis site to all online shoppers.
The prices are affordable enough but fashion nova also rewards discounts to customers, who can now buy from the pricier items.
Fashion Nova's delivery service makes sure the package is received by the expectant customer. They're not careless and they follow instructions.
Like the fact that you can track orders right down to the minutes before your parcel arrives. Will definitely use again.
I have never seen such wonderful silk polo's as fashion nova. Thanks a lot for a fast delivery. Great Job FN.
I had to dance in the leather skirt I got from fashion nova. Relieved it didn't rip or anything. Great material.
It can be risky to buy shiny sequined shoes. One missing sequin and it's ruined. Good thing FN has quality shoes.
The products are really good and soft, awesome for the winter. They sell everything cheaper than any other sites. It's great!
Such high quality items for a reasonable price. The bohemian blouses I got were so smooth and breezy. They were wonderful.
They were good in quality. But processing was too long so I had to remind the customer's service of the time.
Great Shopping Experience! It's really great to shop here especially for busy ladies and you can get the goods within days
Black jackets are best bought here at fashion nova. I love almost everything here, this shop understands my style so much.
I made an order on the 13th of august which they refunded for no apparent reason, the next day I foolishly got stuff worth $44 which they sent me a TNT tracking number on seeing that I also saw a tracking update from rrd logistics I tried tracking on TNT never worked so I called and was told my tracking number was incorrect; asking fashionnova via emails for the right tracking number, they still haven't replied. Well to go on the updates on rrd showed my order was moving and in transit, good right? I decided to get some more items; I currently have 3 orders that I have no idea where they are now the first $44, $159 and $70 I've spent foolishly at the same period of time, the first order has been stuck in LA since 19/08/17 (final destination should be Nigeria) and I placed this order on 14/08/17. Others show no tracking info, Today is 27/08/17 over 10 days and no effing clue where my order or my money is, no replies to my emails, phone number is a stupid recording, no real customer care reps. It was my first and definitely last time purchasing with them and I lost so much money. Last mail I received was about some $32 gift card! I've spent over $200 and I'm getting a $32 gift card which might also never arrive?!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members