Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
Fashion Nova has a rating of 2.5 stars from 14,424 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fashion Nova most frequently mention customer service, store credit and day shipping. Fashion Nova ranks 18th among Women's Clothing sites.
I love my pieces! They all fit perfectly! Shipping was pretty fast. So, I will definitely be back soon for more!
Another fantastic purchase from a very satisfied lifelong customer! Can't beat the service and personal touches from this lovely online site.
Shipping typically takes 5-7 days, my order is always correct, and they always have awesome sales & promotions. I highly recommend
Good price and fast shipping. Be aware they require a signature so you need to be home or make other arrangements.
It is my first time with this shop. I found here unique product that I cannot buy in Poland. Thank you
Extremely satisfied with the prompt delivery & the item ordered. Great service. They are always willing to go that extra mile.
How online shopping should be done! Great notification emails, great service and speed, despite the fact it was ordered over period.
What more can I say! They are helpful and great with returns if you ever have any problems with your purchase.
Bought a bunch of clothes and they were good. Loved everything about this experience and their customer service was on point!
I hope to get all the items on time, all my previous orders were delivered quickly. Also great packaging. Good quality
Best wardrobe clothing basic essentials for teenagers. A lot of options. Very easy to use the website. The prices are affordable.
Great service!, really easy website to use and order from, fast shipping, kept me informed about my order all the way.
Received when expected. Package in good condition. Interest in knowing the customer perception. Yes, we can repeat with this internet dealer.
Transactions with Fashion Nova are really smooth. They process the their transactions and discounts properly so there's no headaches later on.
Terrible Customer Service - like so bad. Hard to speak to anyone who can read. DO not recommend - avoid at all costs.
Great range of products from my favorite brands at an affordable price. Definitely will be recommending to my friends and family!
Just bought great suit for summer PE. It's not overpriced, it has cute clothing, and has a variety of items. :)
Im a ft shopper and i even paid the 15 dollars for 1 day shipping. Its been 2 days and i still dont got my items. Whats going on FASHION NOVA I WANTED TO LOVE YOU
Returned a 40 dollar dress, they only give credit, fine. Paid 8 dollars to return jr. Got 16.00 credit? Not okay
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day