Everything But The House

Bid on what I thought was a regular size squash blossom necklace. Ended up being child's size. Paid $1095 for it. Make sure it is what you think it is.

I bought a wallet for $ 233 and paid a total of $ 45 in shipping charges. $ 36 for Fed Ex ground and $ 9.45 to charge my credit card. When clicking on the orginal estimate of box to agree to the $ 34.95 in bidding, I believed that would be the full charge. I received the invoice in winning the bid that the shipping charge now included insurance and expediate charge for using a credit card. Very dishonest operation.

I purchased three items. One was a painting attributed to an artist that turned out to be fake the other two, were advertised as unopened electronics direct from manufacturing and both were broken and didn't work

I have tried this auction house many many times. 5 or more years ago, it was a little different—-but it has gone down in quality over the years. Extra charges on top of shipping and win price—-pieces that feel like gumball machine items—-broken pieces that you have to pay to repair…. I am disappointed again and again. I'm just done with them.

I purchased to error coins and one was a counterfeit. I'm down $900 and looking for legal help. I'm giving them a chance to reply, but that looks unlikely. We will see what the attorney says next week. JC

I have won 3 watches on this sight.
The last 2 were not working as described.
One the time would not adjust and the second the date and day will not change,I understand there is no guarantee on future time keeping but I did expect them to work as described when I opened the box.
Don't believe anything that is in the description!

My sole interest is the art category...five years ago it was decent,now its the same dozen or so artists repeated ad nausem...my guess is they virtually stopped buying individual estates from average folks and are now buying directly from the(mostly mediocre)artists...and dont get me started on the onerous mailing fees

I have purchased over 75 pieces of jewelry from EBTH. I had a big problem with Samantha the executive. She closed my account. I asked to return a couple diamonds I purchased. As I did not agree with the description. All I asked for was a credit towards a future purchase. She said absoutly no refunds no credits. We had some words and she closed my account. I contacted Gia laboratory they said they can't change the gradings. I have been in the Diamond business business since 1964. I sell on eBay. Over 1 million in sales. Perfect feedback for 22 years. Then I ran into Samantha. And what a horrible experience. Now I understand Why EBTH has such a bad reputation. With people like Samantha as managers. It's no wonder they have so much problems.

I won a Rolex Cellini for $2800 11-4-23 and EBTH reset the clock 24h after time ran out. Then got out bid 20miles later. Hidden reserve. Supposed to be a contract. Bidder beware. Fraud when you get a good deal.

I purchased 10 items prices ranging from 4 to $20 each. Expecting they would consolidate the shipping into one box but nope they charged me $30 for shipping plus extra fees. A $4 pendant ended up costing close to $50. I paid over $350 in shipping and fees on trinkets I wouldn't have purchased had I known this. I had called before anything shipped requesting they ship it all together to save on packaging and fees and they refused. It's not the first time I have been disappointed by ETBH but this is certainly the most expensive disappointment I've had with them. There will never ever be another disappointment. They have lost a long time loyal customer. They can choke on their shipping.

They sell products that are defective, damaged, worn, discontinued, broken. They are a dumping ground for everything that does not sell at or in a reputable platform. Two watches I bought did not run and they claimed they are not responsible for "future operation". Not sure what "future" means. I guess they will ship you damaged products and say it's now the future asnd we are not responsible for it's operation and will not refund you. Stay away!

Increasingly weary of this business. I've been a seller and buyer for years (my bidder # has 4 digits) and for at least a year now or is it two...what is it with all the 'lab created diamonds', Threshold brand furnishings, kilim pillow covers and pallet drek? Who are these sellers loading down the auctions with this stuff? Is it EBTH themselves as buyer and seller? Why would they cheapen their site like this? Used to be a great place for Estate sale items and good second hand furnishings, but no longer. It may be time to hang up my four digits as EBTH has seemingly adopted a new business model that is a loser IMO.

Extensive damage/repairs not disclosed in photos. Refused to do anything about it. Sent photos of damage and they said it was done after item received and they stood by their description which did not include this damage/repair. Several other spots were the same. Really?

So funny to read these recent glowing reviews which are clearly written by marketing professionals. I guess that's one way to skew ratings which are already in the toilet. Glassdoor employee reviews indicate it is a terrible place to work. A simple Google search will produce thousands of bad reviews.

Their shipping prices are inconsistent at best. Twenty dollars to ship a small item that weighs less than a pound? They only offer lip service to problems. Certainly won't be surprised to see them go out of business. Lousy company. Would never recommend them to sell anything. Hearing horror stories from sellers, too.

Would give them zero stars if that was an option.

This was my first time bidding on anything and they made it so easy and kept me informed as to when my son would ship. Very friendly customer service staff! I bid on a Seth Thomas Ship's Bell Clock (all brass) and it is beautiful and works perfectly!

Spent many thousands of dollars with them on crystal, rare books, artwork, jewelry... it takes 2 weeks sometimes more to ship; I bought glasses that they did not pack well that broke in shipping because they did not wrap them; they won't refund me because they are filing a claim with UPS, which is BS! They need to wait for that not me! Customer service is polite if you can EVER get anyone to get back to you. I wrote four times about my broken glasses, finally called, did everything they said to file a claim and now can't get anyone to respond to me. There are way too many reputable sites to use, forget these guys!