1StopBedrooms has a rating of 4.7 stars from 4,851 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1StopBedrooms most frequently mention customer service, white glove and perfect condition. 1StopBedrooms ranks 1st among Furniture sites.
I set up my children's room and in addition to the furniture being beautiful, the service was incredible, very kind, punctual, they communicated with me the whole time and when setting up they were very good!
Well worth the wait, the delivery people were very professional and friendly. They were exceptional in their care of our home and setting up our beautiful love seat. We are beyond pleased with the quality of the product and service!
Dear Steven,
Firstly, we want to express our heartfelt appreciation for your kind words and for taking the time to share your experience with us. Your engagement adds value to our commitment to deliver top-notch services.
We pride ourselves on maintaining the highest standards of customer service, and it's always rewarding to hear about such positive experiences. Our delivery team's professionalism and friendliness, coupled with the quality of our products, are integral elements of our service that we work tirelessly to uphold.
Your satisfaction is the true testament to our constant strive for excellence. We appreciate your recognition and are thrilled that we could exceed your expectations. We are here to consistently deliver an exceptional experience to all of our valued customers.
Thank you once again for your wonderful review, Steven. We look forward to continuing to provide you with unparalleled service in the future.
Best Regards,
Customer Experience Team
Best price and great customer service. Began ordering online but decided to call in to customer service to see when items would arrive. Have not received items yet, but from what I was told items would arrive sooner than any where else I was shopping. Also the price was the best that I found.
Dear Jeremy,
We're thrilled to hear about your positive experience with us. Your feedback is greatly appreciated, and we're delighted you chose to trust us with your living room furniture needs.
We take immense pride in our commitment to providing exceptional customer service. Your recognition of this, as well as our competitive pricing, reflects our persistent efforts to ensure a smooth and satisfying experience for all of our valued customers.
In conclusion, we strive to consistently deliver excellence in all aspects of our service. Your review reinforces our dedication to this mission, and we look forward to serving you again in the future.
Best Regards,
Customer Experience Team
Customer service Simon was great. Very helpful and polite. Simon was able to help when I needed to add to the order, and he was able to help when I needed the order delayed due to changes in my house closing date👍
Dear Customer,
We truly appreciate you taking the time to share your experience with us. Your feedback is invaluable and we're elated to hear about your positive interaction with our customer service representative, Simon.
At our company, our unwavering dedication to exceptional customer service is at the heart of everything we do. It is our steadfast commitment to ensure every interaction reflects our high standards, and we're thrilled to know that Simon was able to provide the assistance you needed.
Your satisfaction is our top priority, and we're proud to have met your expectations. Your review serves as a testament to our continuous efforts in delivering superior service. We look forward to providing you with the same level of excellence in the future.
Thank you again for your kind words, and for being a valued customer.
Best Regards,
Customer Experience Team
Everything was great and the representatives were knowledgeable. 😊
When I saw the dresser I liked online I called to place my order and ask some questions. The person answered my questions and then helped me complete my order. It was easy the person who helped me was very kind and courteous. Delivery was also very satisfactory!
Dear Duane,
Firstly, thank you for taking the time to share your positive experience with us. We genuinely appreciate your engagement and are delighted to hear about your satisfaction with your recent purchase.
Our dedicated team consistently strives to provide the highest standard of customer service, and it brings us great joy to know that you felt supported throughout your purchasing journey. From answering questions to facilitating orders, our aim is to make each interaction a seamless and enjoyable one.
Your kind words affirm the hard work we put into ensuring our customers' experiences are nothing short of excellent. We promise to continue our commitment to exceptional service, ensuring that every customer enjoys the same high level of satisfaction that you experienced.
Thank you once again, Duane, for recognizing our efforts. We look forward to serving you with the same level of excellence in the future.
Warm regards,
Customer Experience Team
I was skeptical purchasing furniture online without seeing it first but I had the best experience with 1StopBedrooms. Simon helped me purchase furniture for a family member residing in another state. My family is due to close on their home soon. Simon not only processed my order but he put the delivery on hold so the furniture wouldn't be delivered before they closed on their home. I had to call Simon several times and he answered every time. He was always pleasant and very accomodating. The reason why I chose 1StopBedrooms was because their prices werw lower than their competitors. They offer white glove service for a nominal amount and quick delivery times. I am very pleased with the experience I had and I definitely recommend this furniture business if you are looking for quality furniture at reasonable prices.
Dear Latrivia,
We're thrilled to hear about your positive experience and we sincerely appreciate you taking the time to share it. Your feedback is incredibly valuable to us.
Thank you for entrusting us with your furniture needs. Our team is deeply committed to providing the best customer service, and it's wonderful to hear that Simon was able to exemplify this during your interactions. Our primary goal is to ensure seamless, pleasant, and accommodating experiences for all of our customers.
We pride ourselves on offering quality furniture at reasonable prices, along with our specialized services such as white-glove delivery. Your satisfaction underscores our commitment to these high standards.
In closing, we're delighted that your experience reflected the excellence we strive to provide consistently. We appreciate your recommendation and look forward to serving you again in the future.
Warm Regards,
Customer Experience Team
Delivery was fast and easy. Assembly was very quick and easy. Bar stools are perfect and very cute. The color goes great with my cabinetry's and looks great at my island. Will be making more purchases
Dear Amanda,
We're thrilled to hear about your positive experience with us! Your feedback is greatly appreciated and it's customers like you that make our day.
Our team is dedicated to providing the highest quality products and fast, easy delivery, ensuring a seamless shopping experience from start to finish. We take great pride in our commitment to these standards and are pleased to hear that you found the assembly of your bar stools quick and easy.
At the end of the day, our ultimate goal is to create an effortless and enjoyable shopping journey for our customers. Your satisfaction is a testament to the excellent service we strive to provide consistently.
Thank you again for your kind words, Amanda. We look forward to serving your future needs with the same level of excellence.
Best regards,
Customer Experience Team
This is the 2nd time I've bought furniture (first a loveseat, then a sofa) from 1Stop Bedrooms. I find that the quality, the selection, the pricing, the customer service and their white glove delivery service is the best! I shop around when I get ready to make a furniture purchase comparing item quality, selection and pricing and I have found this merchant to be the best! Would definitely recommend and will buy from them again!
Dear Connie,
We sincerely appreciate your kind words and the time taken to share your experience with us. It's always a joy to hear from our valued customers.
Thank you for your unwavering trust in us. We're committed to consistently upholding the highest standards in quality, selection, pricing, and customer service, ensuring a seamless and remarkable shopping journey for all our customers. Our white-glove delivery service is one of the many ways we aim to exceed your expectations each time.
We're thrilled to hear that we've been able to consistently provide you with such outstanding service and look forward to continuing to serve you with the same level of excellence. Your recommendation is the highest compliment we could receive.
Thank you once again for being a part of our community.
Best Regards,
Customer Experience Team
Good customer service, talk with Simon and he knew just what to do very professional I can't wait to see my wall unit in place will take pictures when it's all finished
Dear Patricia,
We truly appreciate you taking the time to share your experience with us. Your feedback is invaluable and we are delighted to hear about your positive interaction with Simon.
Our dedicated team of professionals, like Simon, consistently strive to provide exceptional customer service. We are committed to understanding our customers' needs and assisting them in the best possible way, always ensuring the utmost level of professionalism.
Your review is a testament to the high standards we maintain in serving our esteemed customers. We believe in creating memorable experiences through our service, and we are thrilled to know that we have been successful in your case.
Again, thank you for your kind words, Patricia. We look forward to continuing to provide you with the level of service excellence you have come to expect from us.
Best regards,
Customer Experience Team
One Stop is my new go to for furniture. Great selection at fair priced. When I called the representative was very knowledgeable, helpful, and courteous. Couldn't have asked for a better experience.
Dear Donna,
Firstly, we'd like to extend our heartfelt thanks for taking the time to share your experience with us. Your kind words are a testament to the dedication we put into ensuring a seamless shopping journey for all our customers.
Maintaining a knowledgeable, helpful, and courteous team is something we strive for, as we believe that every interaction with our team should be a delightful one. It's truly rewarding to hear that we've been successful in providing you with a top-notch experience.
Your support and trust in us as your go-to furniture store are greatly appreciated. Rest assured, we will continue to uphold our high standards, providing an exceptional selection of items at fair prices and offering an outstanding level of service.
Thank you once again, Donna, for acknowledging our efforts. We look forward to continuing to serve you with the same level of excellence that you have come to know and expect from us.
Best Regards,
Customer Experience Team
I love the whole experience, less stress. No hidden fees. The furniture looks very elegant. My daughter said is like sitting in a first class seat in the airplane.
Dear Prince,
We're thrilled to hear about your positive experience with our services. Your kind words are greatly appreciated, and we want to express our gratitude for taking the time to share them with us.
We take immense pride in ensuring a seamless and transparent experience for our customers. Upholding the highest standards of service is central to our ethos, and it's wonderful to hear that this resonated with you. Our goal is to make every interaction as stress-free as possible, providing you with elegant, high-quality furniture that brings joy to your home.
Thank you once again, Prince. Your feedback reaffirms our commitment to consistent excellence in service. We look forward to continuing to provide you and your family with first-class experiences, just like the ones you've already enjoyed.
Warm regards,
Customer Experience Team
Overall great experience. Quick and easy💨
This is my first time using 1StopBedrooms, and I'm excited to see the dresser and nightstand when they are delivered.
Dear Joshua,
We are thrilled to read your positive feedback and genuinely appreciate you taking the time to share your experience. Your words of encouragement make us strive to maintain our commitment to exceptional service.
Our team is passionate about ensuring that every interaction is as seamless and efficient as possible. We hold ourselves to the highest standards, always focusing on delivering an enjoyable and hassle-free experience.
Your review serves as a testament to our unwavering dedication to customer satisfaction. We take pride in providing our customers with top-notch service consistently. Thank you once again, Joshua, for your kind words.
Best Regards,
Customer Experience Team
The process was easy. Quality is good. Tons of choices. Communication was also good. I may need to tighten some of the screws as some pieces are loose, but overall happy so far.
Dear Edward,
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our process easy and our quality up to your expectations.
Your satisfaction is our top priority, and we strive to maintain the highest standards in all our interactions. Our commitment to offering a diverse range of choices and maintaining clear communication is unwavering, and we are always here to ensure you have a seamless experience.
We appreciate your positive feedback and look forward to continuing to deliver the level of service excellence that our customers have come to expect. Your support fuels our dedication to consistently meet and exceed expectations.
Thank you for being a valued customer.
Best Regards,
Customer Experience Team
This vanity is gorgeous! Even better than the picture. It is very solid and heavy. The shipping was fast and everything was packaged very well. Everything arrived completely damaged free! 1Stop Bedrooms was also the best price i found on this vanity, so i was really surprised that everything turned out so perfect! My cat even loves it!
Dear Misti,
We sincerely appreciate your glowing review and are delighted to hear that the Vanity exceeded your expectations. Your engagement with us truly matters and contributes to our ongoing commitment to creating a seamless shopping experience.
At 1StopBedrooms, we take immense pride in offering not only the highest quality products but also an unrivaled level of customer service. Our team strives to maintain the utmost standards in everything we do, from our fast shipping to our meticulous packaging, ensuring our customers receive their orders in perfect condition.
In closing, we're thrilled that your experience reflected the consistency of our excellent service, as we continually strive to surpass customer expectations. Thank you again for your kind words, and we look forward to serving you in the future.
Warm regards,
Customer Experience Team
It was great working with Simon to place my order. He was knowledgeable and professional. The furniture collection is great. Looking forward to having my purchase delivered.
Dear Edith,
We genuinely appreciate you taking the time to share your positive experience with us. Your engagement is what fuels our passion for exceptional service.
As a company, we take immense pride in offering an unparalleled level of customer service. It's heartening to hear that Simon's knowledge and professionalism resonated with you and that you found our furniture collection to your liking.
Our team is committed to maintaining these high standards and ensuring every interaction is a reflection of our dedication to customer satisfaction. Your review serves as a wonderful affirmation of our efforts.
We believe in delivering nothing but excellence, and it's delightful to know that your experience was no exception. We look forward to continuing to provide the superior service that you, and all of our valued customers, deserve.
Thank you once again, Edith.
Best Regards,
Customer Experience Team
Saw the furniture at a local big furniture store and compared prices on line and I was surprised to see the same items at a significant price difference
Dear Fernando,
We truly appreciate your time and effort in sharing your positive experience with us. Your feedback is greatly valued and we're elated to hear about your satisfactory buying experience.
Our team is deeply committed to maintaining high standards in all aspects of our service. We strive to ensure that our customers not only receive top-quality products, but also enjoy the benefits of competitive pricing.
Your review reaffirms our dedication to providing excellent service consistently. We're thrilled that we could meet your expectations and look forward to serving you in the future.
Warm regards,
Customer Experience Team
Called to order sofa foe delivery and setup. Imagine my shock at free delivery and setup several states away. Great reviews on my purchase and super friendly salesman!
Dear Tammy,
We appreciate you taking the time to share your positive experience with us. Your feedback is invaluable and we're so glad to hear that you enjoyed our service.
We pride ourselves on providing exceptional customer service that is both swift and friendly. Our dedicated team continuously strives to make every interaction as seamless as possible, from the initial call to delivery and setup.
Your experience is a testament to our commitment to consistently delivering excellent service. We look forward to serving you again in the future and continuing to exceed your expectations.
With warm regards,
Customer Experience Team
I'd say it was perfect. The prices, the selection and customer service was on point. You couldn't have asked for more. I personally had an issue with FedEx and they helped me navigate through it to resolve the issue. I send an email and they respond. How it's supposed to be. I highly recommend them!
Dear Frank,
We truly appreciate you taking the time to share your experiences with us. Your feedback fuels our commitment to deliver exceptional service every time.
Thank you for acknowledging our dedication to customer service. We hold ourselves to the highest standards, ensuring that every interaction is handled with professionalism, care, and efficiency. It's our priority to meet and exceed the expectations of our valued customers like you.
We firmly believe that excellence isn't a single act but a habit, and we strive to maintain this level of service consistently. Your positive review confirms that our efforts resonate with our customers.
Again, thank you, Frank. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
We purchased the Fyne-Dyme Ashley Furniture Living Room Set and the price could not be beat. Even less expensive than our local discount stores and any other online options. Also, their warranty is just as good AND less expensive than anywhere else I compared it to. We were missing a cord for the reclining loveseat, but the customer service from all of the representatives was personable, reliable, efficient, responsive, and incredibly helpful in resolving the issue. Specifically the representative that worked with us on the issue, Robin G. 100% recommend 1StopBedrooms.
Dear Marisa,
We are delighted to receive your kind words and appreciate your recommendation. Your engagement with us truly helps in fostering the bond we share with our esteemed customers like you.
Our team is committed to providing an unparalleled shopping experience, ensuring that every interaction reflects our high standards in customer service. It's always a pleasure to hear when we've succeeded in meeting our customers' needs with efficiency, responsiveness, and, above all, a personal touch.
In conclusion, our mission is to consistently deliver excellence in service, and your experience reaffirms the hard work we put in every day. We look forward to continuing to provide you with the unbeatable pricing and quality service you've come to expect from us.
Warm regards,
Customer Experience Team
We ordered the Ashley furniture Bayless sectional from 1StopBedrooms, and despite it being on backorder, the shipping and delivery process was very fast and efficient! They made sure to keep us up-to-date every step of the way and answered any questions I had about the process. The couch came in perfect condition with all tags intact and the white glove delivery ensured it was fully assembled in the exact spot we wanted it without any heavy lifting on our end. I would highly recommend ordering from this site, I can't wait to place our next order!
Dear Lauren,
We appreciate your kind words and the time you've taken to share your experience with us. Your positive feedback is a great motivation for our team.
We strive to ensure that every interaction with us is a seamless one, from the moment you browse our selection to the delivery of your order. Our commitment to keeping you informed and ensuring a smooth delivery process is unwavering. Your satisfaction, right down to the white glove delivery service, is always our top priority.
Thank you for recognizing our hard work and dedication. We're delighted to hear you're planning on placing another order with us. Here at 1StopBedrooms, we pride ourselves on consistently delivering excellence in service and look forward to serving you again in the future.
Best Regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.
Dear Pollyanna,
We appreciate you taking the time to share your delightful experience with us. Your kind words truly warmed our hearts.
Thank you for highlighting our commitment to delivering excellent customer service. We take immense pride in our team's dedication to ensuring every customer's journey is as smooth and enjoyable as possible. From communication to punctuality and set-up, we aim for nothing short of perfection.
Your positive feedback reaffirms the high standards we set for ourselves and our unwavering dedication to providing an exceptional experience for each and every customer. We're thrilled to have been part of setting up your children's room and are grateful for your trust in us.
We look forward to continually demonstrating our excellence in service, consistently exceeding your expectations every time.
Warm regards,
Customer Experience Team