Coleman Furniture

Very difficult to browse merchandise. Also disappointing to have the prices fluctuate so much. I had to settle for a different chest because of a $600 price increase on the one I wanted. The increase took place over a period of less than a couple of days but still being advertised as "still on sale".

Wall unit was delivered and installed by 2 very excellent representatives. Unit was everything I expected and more. Works great for our room. Installers were very pleasant and effecient. Overall a Great experience

I've been looking for a couch for several months and when I found this website, I found what I wanted within a few minutes. The checkout process was simple and my new couch will be delivered for free. I couldn't be happier!

I ordered a large tall man's 300 pound Oscar 3 cliner chair. The one I received is very short I'm 5 foot 4 and my feet hang over the end it is definitely not a tall man's chairThe one I received is very short I'm 5 foot 4 and my feet hang over the end it is definitely not a tall man's chair. I wrote a review before but received no reply so I presume there's nothing you can do for me. I am extremely disappointed to spend that much money and get something so much smaller. Reply requested

I loved the shopping experience, the delivery was great. The only downer was the wait time. Also the digital hand holding could've been better (send more email updates) The CSRs that I did have conversations with were awesome!

Great customer service! Would highly recommend. I love my couches. So happy I purchased from them. Delivery was great. Had a missing piece. Taken care of immediately and delivered the next day.

We are happy with the sectional couch but had one problem that customer service tried to help us with. We didn't realize how oversized the ottoman was, which is our fault for not looking at the dimensions closer. Although, one of the pictures on line made it look smaller than it was. So when we received it and found it was too big for the room we wanted to send it back. Coleman told us the charge to send back the ottoman was $400 and we paid $450.00. So we got stuck with an ottoman we can't use. I'm glad we liked the couch because I can't imagine how much it would have cost to send back the couch and ottoman if we didn't like the whole unit. This experience will make us more cautious next time considering to buy on line without physically seeing the product.

Thank you to your entire team for their help during this ordering process! Christine Q and Mae both assisted me with a couple questions and I appreciated their quick and detailed responses.

Coleman Furniture delivered the item we ordered on time and when we realized that one of the panels to our entertainment center had a defect, they ordered the new part for us free of charge and had it packed so well, that the shipping company could not hurt it despite multiple tears and holes in the outer box. We appreciated the prompt and polite service!

Item easily accessed and thoroughly described; photos were clear. Piece exactly as pictured; delivery was on time; professional and courteous staff. Would recommend Coleman and will return for future furniture needs!

This company will mark up their prices to make things seem like they're on sale. Their timeline for delivery is also a lie, add about a month to your expected delivery date from what it says on the website. Unexpected issues with delivery times and changed more than 3 times. The delivery drivers also did not show up when they said they would. I was told this couch needed to be built from the factory before it was shipped to me. Another lie. The couch I purchased had debris down the seat cushions once I reclined it. There is absolutely no way I would ever shop here again.

One part arrived broken. I had to settle for a repaired piece, not a new one. The white furniture unit was filthy with footprints!, hand and fingerprints, dust and dirt all over the assembled unit. One man spit out his gum on my driveway. Poor business practice.

I sent photos of obvious existing repair to previous damage before our delivery. They offered $75 to repair which was a joke the lowest service appt to look at it was $75 with approx repair &125 making minimum repair of $225. It was back and forth and arguing. This lead to them sending someone they hired after wasting my time to find someone and it was an average repair but didn't really fix it you can definitely see where damage was. The repair guy also said it had been previously repaired poorly. I will not recommend or purchase from Coleman again.

Ordered counter chairs to match our kitchen chairs. Coleman was much cheaper than our local furniture store, had free delivery and assembly of chairs was very simple. Saved 40 %! And they provided accurate shipping status

I ordered a modular couch from Coleman on January 8,2025 and my couch was delivered February 6,2025. They communicated with me every step of the way. Aside from the excellent customer service, I really love the couch and am so happy that I picked it. I was nervous about ordering a couch online but I love it and would purchase again.

Customer service was amazing! The furniture was delivered early and is great quality! I was so nervous about ordering online but will only use coleman's in the future