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Clubfurniture

How would you rate Clubfurniture?
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Virginia
1 review
0 helpful votes
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I love my new couch!
January 24, 2025

This is the second couch that I've purchased from Club Furniture, and in both cases, I feel like I got quality pieces of custom furniture for an unbelievable price. That's the definition of true value. I love the wide range of fabrics that are available and how quickly Club sends out the samples. I window-shopped at one of the high-end furniture stores that offers custom couches and the price I paid for this was much less with many more options for fabric selections, than at that store. I got similar styling, but better quality and price. It took about 9 weeks for my couch to be delivered and the delivery people were great to deal with. They called to confirm delivery time, put the couch exactly where I asked and took all the packing materials with them. It was truly a white glove experience. I will definitely shop at Club Furniture the next time I need a new living room furniture.

(The first couch I purchased from Club was leather and is still being using by my ex-husband after 18 years.)

Leona Couch with foam and down cushion options. Very supportive and comfortable!
Date of experience: January 24, 2025
Ohio
1 review
0 helpful votes
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Great chair!
February 27, 2025

I've never ordered furniture online before, but I read the reviews and took the leap! I'm very happy with the chair. The white glove delivery was excellent as well. I'm a satisfied customer.

Date of experience: February 27, 2025
Tennessee
1 review
0 helpful votes
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Lovin Leather
February 7, 2025

High-quality beautiful chairs and love seat. Couldn't be more satisfied with furniture. Customer service was excellent. Delivery experience was terrific.

Date of experience: February 7, 2025
South Carolina
1 review
0 helpful votes
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Beautiful couch
March 31, 2025

Ordered a couch to match a leather recliner i bought from Club last year, I was so impressed with the chair quality and comfort that I was compelled to purchase a matching couch. I am so very happy with the comfort and quality of my couch, as expected from a quality company like club furniture.

Date of experience: March 15, 2025
California
1 review
0 helpful votes
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New leather sleeper
October 25, 2024

This was a major purchase for us. It was essential for us to "get it right". From beginning to end, our experience with Club Furniture was exceptional! The people were professional, knowledgeable, friendly and so helpful! We really appreciated their attention to details, guidance, and the fact that they went above and beyond to ensure that through the end stage white glove delivery, everything went smoothly. Our georgeous leather sleeper has arrived. We love it! It is a beautiful addition to our home. Thank you!

Date of experience: October 25, 2024
Georgia
1 review
1 helpful vote
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The Best!
October 5, 2024

I have been buying furniture from Club Furnitire for 20+ years. They are easy to deal with…get samples from…and their communication is outstanding. Highly competitive pricing for very high quality furniture. They are the best'n

Date of experience: October 5, 2024
Pennsylvania
1 review
0 helpful votes
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Great Experience
October 1, 2024

From beginning to delivery, it was an excellent experience...so good, that we ordered a leather recliner. We always got immediate answers to our questions, samples, efficient delivery. And, not looking forward to the recliner.
The sofa and chair and a half are super comfortable. Glad we upgraded to the softer seats.

Date of experience: October 1, 2024
New York
2 reviews
0 helpful votes
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Outstanding Customer Service
October 7, 2024

Buying furniture online is scary and daunting but with Club Furniture support I quickly comfortable and ended up with the chair of my dreams. Of course, pictures on a computer screen always look good and surely didn't provide the leather smell I envisioned. I decided to start the process and see what they could offer, a bit of a gamble at this price point. After getting my small swatch selection and deciding on one I was blown away by the next step. I chose one, asked them to proceed but they said "nope, not yet" and sent me a bigger swatch from the precise hide they would build my recliner from. I received it and called the same day, asking them to proceed. Again, the reply was "nope, not yet" and asked me to carry the leather with me for a week or more, crumpling, touching and smelling along the way. After a week the leather just got better and better, so again I ask for them to proceed. This time they gladly did and within a few months I took ownership of the most amazing chair I have ever owned. I have no doubt it will outlive me and become a family heirloom. In short, every step of this journey was amazing, always proved that Club Furniture was invested and interested in me receiving precisely what I envisioned. I will, without a doubt, return for more!

Date of experience: October 7, 2024
Washington
2 reviews
1 helpful vote
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The process was easy and went smooth to the end! When I had a question it was answered with politenesss. I ordered arm covers and they came fast. Everyone who sees this furniture is impressed!

Date of experience: October 5, 2024
Georgia
1 review
0 helpful votes
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Good experience
October 4, 2024

All was good. Love our new couch-need to break it in a bit

Date of experience: October 4, 2024
Florida
1 review
9 helpful votes
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I spent over $3000 on a sofa and two large chairs. All are slipcovered. The quality of the fabric is sub-standard. It stains very easily even though it is supposedly one of their toughest fabrics. Also, the couch frame is already giving way. I have contacted their customer service department - I've been asking for help for almost 3 months. I get lots of promises but NO HELP. If I had it to do over again, I would NOT purchase from Club Furniture.

Date of experience: November 22, 2020
California
1 review
1 helpful vote
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Dillon
June 29, 2024

The Dillon couch and love seat are perfect. Love the fabric I chose.
The whole experience from ordering to delivery went without a hitch
Very happy with our purchase.

Date of experience: June 29, 2024
Georgia
1 review
2 helpful votes
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Tufted Sofa
May 25, 2023

Love the fact that you are required to select you fabric and color by swatches.
Everything worked perfectly. My sofa arrived by two very nice men that had every thing covered
Very well. This is my 2nd sofa ordered from you and I love both of them.
Thank you!

Date of experience: May 25, 2023
Mississippi
1 review
12 helpful votes
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Scammed
July 28, 2019

I ordered a sofa. It was made poorly. I ask for my 2,185 back because they said money back guarantee. I call the same day. They gave me the run around and put up 2 months later. Please shop a pottery barn these people will not give you anything back. Family owned. Hustle you

+2
Date of experience: July 28, 2019
Louisiana
1 review
14 helpful votes
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I purchased an apartment size sofa in September of 2019 and it was delivered in October of 2020. So as of this date (June 27,2020) the sofa has been used for 9 months. Already, the cushion stitching is coming apart and the fabric does not stay in place so the cushion covering moves all over the foam and does not fit neatly. The couch looks well-used and it is not even a year old. Very disappointed in this $1400 apartment size couch. This is my fifth purchase from Club Furniture and I have always been satisfied. Now I'm wondering what has happened to this company that has always delivered excellent products and services. Very reluctant to buy from them again.

Date of experience: June 27, 2020
LBJ S.
0 reviews
1 helpful vote
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Although our couch took quite a while to fabricate, we were thoroughly thrilled with the quality and construction of the couch. It was exactly what we ordered and we are completely satisfied. No one has slept on the upgraded mattress yet, but will report back on that on a later date. Delivery men were most cordial and had a difficult time getting the couch in between two doorways, but didn't give up. They finally had to bring it through a window. Smart thinking! Very happy!

Date of experience: October 30, 2014
New York
1 review
0 helpful votes
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Sofa purchase
January 14, 2023

I was a bit nervous ordering sight unseen, but I am very happy with the service of talking to someone on the phone about my order! The quality and options are great,

Date of experience: January 14, 2023
Tennessee
1 review
0 helpful votes
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Clubfurniture
February 8, 2024

Great company! Second time purchasing a sofa. High quality workmanship, lots of styles, lots of fabric choices. Really nice and helpful employees. Great delivery service as well. Highly recommend.

Date of experience: February 8, 2024
Oregon
1 review
0 helpful votes
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Beautifully elegant
March 15, 2017

I live in a small house by the beach where it's always rainy & muddy. My sectional sofa exceeds my expectations. It is very well made, seams are straight, cushions all fit & line up like they are suppose to & the material is soft yet sturdy enough to hold up to my three dogs sleeping on it all day. Yet it still fits in a casual beach house. I am very pleased & would recommend this sofa to anyone.

Date of experience: March 14, 2017
Pennsylvania
1 review
0 helpful votes
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Perfect
July 31, 2020

This was my first online furniture order and I am more than pleased with the entire process. I love the slipcover sofa that I ordered and it meets every expectation I had. Beautiful color, strong fabric, no smell, and best of all super comfy! Thank you.

Date of experience: July 30, 2020

Overview

Clubfurniture has a rating of 4.9 stars from 702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention and customer service. Clubfurniture ranks 685th among Furniture sites.

service
3
value
3
shipping
3
returns
1
quality
3

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1,227 reviews