This is the second couch that I've purchased from Club Furniture, and in both cases, I feel like I got quality pieces of custom furniture for an unbelievable price. That's the definition of true value. I love the wide range of fabrics that are available and how quickly Club sends out the samples. I window-shopped at one of the high-end furniture stores that offers custom couches and the price I paid for this was much less with many more options for fabric selections, than at that store. I got similar styling, but better quality and price. It took about 9 weeks for my couch to be delivered and the delivery people were great to deal with. They called to confirm delivery time, put the couch exactly where I asked and took all the packing materials with them. It was truly a white glove experience. I will definitely shop at Club Furniture the next time I need a new living room furniture.
(The first couch I purchased from Club was leather and is still being using by my ex-husband after 18 years.)
I've never ordered furniture online before, but I read the reviews and took the leap! I'm very happy with the chair. The white glove delivery was excellent as well. I'm a satisfied customer.
High-quality beautiful chairs and love seat. Couldn't be more satisfied with furniture. Customer service was excellent. Delivery experience was terrific.
Ordered a couch to match a leather recliner i bought from Club last year, I was so impressed with the chair quality and comfort that I was compelled to purchase a matching couch. I am so very happy with the comfort and quality of my couch, as expected from a quality company like club furniture.
This was a major purchase for us. It was essential for us to "get it right". From beginning to end, our experience with Club Furniture was exceptional! The people were professional, knowledgeable, friendly and so helpful! We really appreciated their attention to details, guidance, and the fact that they went above and beyond to ensure that through the end stage white glove delivery, everything went smoothly. Our georgeous leather sleeper has arrived. We love it! It is a beautiful addition to our home. Thank you!
I have been buying furniture from Club Furnitire for 20+ years. They are easy to deal with…get samples from…and their communication is outstanding. Highly competitive pricing for very high quality furniture. They are the best'n
From beginning to delivery, it was an excellent experience...so good, that we ordered a leather recliner. We always got immediate answers to our questions, samples, efficient delivery. And, not looking forward to the recliner.
The sofa and chair and a half are super comfortable. Glad we upgraded to the softer seats.
Buying furniture online is scary and daunting but with Club Furniture support I quickly comfortable and ended up with the chair of my dreams. Of course, pictures on a computer screen always look good and surely didn't provide the leather smell I envisioned. I decided to start the process and see what they could offer, a bit of a gamble at this price point. After getting my small swatch selection and deciding on one I was blown away by the next step. I chose one, asked them to proceed but they said "nope, not yet" and sent me a bigger swatch from the precise hide they would build my recliner from. I received it and called the same day, asking them to proceed. Again, the reply was "nope, not yet" and asked me to carry the leather with me for a week or more, crumpling, touching and smelling along the way. After a week the leather just got better and better, so again I ask for them to proceed. This time they gladly did and within a few months I took ownership of the most amazing chair I have ever owned. I have no doubt it will outlive me and become a family heirloom. In short, every step of this journey was amazing, always proved that Club Furniture was invested and interested in me receiving precisely what I envisioned. I will, without a doubt, return for more!
The process was easy and went smooth to the end! When I had a question it was answered with politenesss. I ordered arm covers and they came fast. Everyone who sees this furniture is impressed!
All was good. Love our new couch-need to break it in a bit
I spent over $3000 on a sofa and two large chairs. All are slipcovered. The quality of the fabric is sub-standard. It stains very easily even though it is supposedly one of their toughest fabrics. Also, the couch frame is already giving way. I have contacted their customer service department - I've been asking for help for almost 3 months. I get lots of promises but NO HELP. If I had it to do over again, I would NOT purchase from Club Furniture.
The Dillon couch and love seat are perfect. Love the fabric I chose.
The whole experience from ordering to delivery went without a hitch
Very happy with our purchase.
Love the fact that you are required to select you fabric and color by swatches.
Everything worked perfectly. My sofa arrived by two very nice men that had every thing covered
Very well. This is my 2nd sofa ordered from you and I love both of them.
Thank you!
I ordered a sofa. It was made poorly. I ask for my 2,185 back because they said money back guarantee. I call the same day. They gave me the run around and put up 2 months later. Please shop a pottery barn these people will not give you anything back. Family owned. Hustle you
I purchased an apartment size sofa in September of 2019 and it was delivered in October of 2020. So as of this date (June 27,2020) the sofa has been used for 9 months. Already, the cushion stitching is coming apart and the fabric does not stay in place so the cushion covering moves all over the foam and does not fit neatly. The couch looks well-used and it is not even a year old. Very disappointed in this $1400 apartment size couch. This is my fifth purchase from Club Furniture and I have always been satisfied. Now I'm wondering what has happened to this company that has always delivered excellent products and services. Very reluctant to buy from them again.
Although our couch took quite a while to fabricate, we were thoroughly thrilled with the quality and construction of the couch. It was exactly what we ordered and we are completely satisfied. No one has slept on the upgraded mattress yet, but will report back on that on a later date. Delivery men were most cordial and had a difficult time getting the couch in between two doorways, but didn't give up. They finally had to bring it through a window. Smart thinking! Very happy!
I was a bit nervous ordering sight unseen, but I am very happy with the service of talking to someone on the phone about my order! The quality and options are great,
Great company! Second time purchasing a sofa. High quality workmanship, lots of styles, lots of fabric choices. Really nice and helpful employees. Great delivery service as well. Highly recommend.
I live in a small house by the beach where it's always rainy & muddy. My sectional sofa exceeds my expectations. It is very well made, seams are straight, cushions all fit & line up like they are suppose to & the material is soft yet sturdy enough to hold up to my three dogs sleeping on it all day. Yet it still fits in a casual beach house. I am very pleased & would recommend this sofa to anyone.
This was my first online furniture order and I am more than pleased with the entire process. I love the slipcover sofa that I ordered and it meets every expectation I had. Beautiful color, strong fabric, no smell, and best of all super comfy! Thank you.
Answer: Fair still given me the run around. I have given Up on a refund
Answer: We just received our first Club Furniture order. Order process was seamless. Our leather sofa is stunning and well-made. 100% top grain leather, no bonded-leather nor color-match vinyl. Frame, cushions and construction are excellent. For half the price of anything comparable from a local retailer. Hustle? Definitely not.
Clubfurniture has a rating of 4.9 stars from 702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention and customer service. Clubfurniture ranks 685th among Furniture sites.