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Clubfurniture Reviews Summary
Clubfurniture has a rating of 4.3 stars from 712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service, delivery men and high quality. Clubfurniture ranks 7th among Furniture sites.
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The entire process went very smoothly and exactly as expected. Color samples arrived on time and the order confirmation phone call was a nice customer service step. The chair arrived in perfect condition after its journey across the country and it is gorgeous.
I got high-quality furniture at a very fair price. The ordering process was well designed to make sure that I didn't order the wrong size or color. The delivery and set-up service was very professional.
Great product and service
This was my first online furniture order and I am more than pleased with the entire process. I love the slipcover sofa that I ordered and it meets every expectation I had. Beautiful color, strong fabric, no smell, and best of all super comfy! Thank you.
First class all around.
Our leather recliner arrived with a very noticeable blemish on the seat cushion fresh out of the packaging. We took photos as did the delivery personnel. I emailed Club Furniture customer service immediately asking how this could be resolved. It was over a week before I received a non-automated email response, and that was only after I followed up.
The issue resolution is still in process, so we'll see how this plays out. My final satisfaction level is dependent on the resolution.
Chair quality was exceptional and comfortable. Getting the down in the cushions was a good move on our part. It will definitely lead to more orders.
Customer service and product was excellent. Delivery service was not great, came day later, no face covering and handle furniture with dirty hands. Left prints but able to clean the areas
From the start this has been a great experience, The couch is drop dead gorgeous. I am extremely happy with my Purchase from Furniture Club and I highly recommend it
PAUL Schmitz
I purchased an apartment size sofa in September of 2019 and it was delivered in October of 2020. So as of this date (June 27,2020) the sofa has been used for 9 months. Already, the cushion stitching is coming apart and the fabric does not stay in place so the cushion covering moves all over the foam and does not fit neatly. The couch looks well-used and it is not even a year old. Very disappointed in this $1400 apartment size couch. This is my fifth purchase from Club Furniture and I have always been satisfied. Now I'm wondering what has happened to this company that has always delivered excellent products and services. Very reluctant to buy from them again.
Buying a piece of furniture online is a scary experience, but so are these times we live in. I put my total faith into the online photos I saw that the chair was quality through and through. I was provided with every fabric/leather choices available and was advised by Mark which would probably be best for our fur babies that includes a cat. We are so happy with our chair and highly recommend this Club Furniture. Thanks for making this a great purchase for us.
Love my sectional and ottoman. Amazing quality and excellent customer service
I liked the convenience of ordering online and receiving exceptional service. The sofa we ordered is beautiful and is well made.
Our delivery was impacted by the Pandemic shut downs but they couldn't have been any better about communicating and letting us know what was going on. The furniture is great quality and exactly what we were looking for.
I cannot state how enjoyable my shopping experience was on clubfurniture.com. I was able to find exactly the pieces of furniture (pushback recliner, loveseat and sofa), in the color, fabric and details I was searching for, for the past year.! Communication with the store's customer service was courteous, professional and expeditious - even during a pandemic! The delivery and set up of the furniture was outstanding. My family and I could not be more pleased with our new family room furniture. Thank you, clubfurniture.com!
Thank you for we received everything you promised and everything we specified was in order. Thank you again for job well done.
Quality of product was excellent. Shipment delayed for months due to COVID. Could not be helped. Shipper kept in close contact throughout the whole process.
Beautiful, well made sofa. I am extremely happy with the product, experience and service!
The ottoman was exactly what we were looking for. Quality workmanship and whole process was seamless.
Love my new sofa! Extremely comfortable and leather color is perfect. Thanks so much for your help.
From the business
Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members