This entity still has not addressed my request for an opportunity to return their product or receive a refund. In the process of trying to assemble and mount this large ceramic and metal Christmas wreath that I purchased, the glitter from the wreath ended up all over my front door and my garage door. The glitter applied to this product was not sealed properly so that it continues to leak glitter everywhere. I have contacted the company with my concerns several times and have yet to get a response. I have yet to speak to a real person. I am extremely frustrated.
Company has been contacted with photos of stool that won't accept screws for tightening and a drawer with what looks like razor slits. We are disappointed and awaiting a slow response.
We sincerely apologize for this unpleasant experience you met.
Our customer serivce has contacted you to solve your problem, please check.
Cat seats are not very well supported and could use large washers to secure seats to particle board to keep them from coming loose and breaking particle board.
We sincerely apologize for this unpleasant experience you met.
Our customer serivce has contacted you to solve your problem, please check.
Or please contact us at info@yaheetech.shop or FB: Yaheetech for assistance.
Nothing is worse than getting something you need to put together and there is missing parts, hardware and a box torn open and re-taped. I contacted Yaheetech and they got back with me rapidly. I was able to take parts from an old tree to rig, I mean fix the new one. The cat tree is sturdier than I thought and my cats like it. I feel they are a reputable, honest and caring company who care about their product and customers.
Thank you for taking the time to share your feedback. We sincerely apologize for the initial inconvenience caused by missing parts and the damaged packaging. We’re glad to hear that our team was able to assist you promptly and that you were able to resolve the issue.
Wishing you all the best!
We ordered a large bird cage, and it arrived quickly. Took a bit to set it up, but it turned out beautiful. Our cockatiels love it!
Thank you for your review and for choosing Yaheetech! I am so happy to hear that you received your product quickly. It is our pleasure to provide the best service for you.
I just love Yaheetech! The cat tree, all the toys, food and the convenience of everything arriving together is fabulous! Rhonda Farley
Thanks for taking time to leave this valuable review.
We are very glad to hear that Yaheetech cat tree could satisfy our customers. We will try our best to provide high quality products.
Customer service was great + Product was great = Satisfied customer!
Thank you so much for this review, it means a lot to the team. The team is delighted to hear that their hard work has been recognized. Thank you for shopping at Yaheetech.
Product went together easily and just waiting for weather to cooperate
Thanks for taking time to leave this valuable review.
We are very glad to hear that Yaheetech products could satisfy our customers. We will try our best to provide high quality products.
We love this bouncy house! My friend has the 4 kid Yaheetech bouncy house and loves it. We bought the 3 kid version and think it's perfect! Easy to inflate, deflate, and fold away. My 2 yr old plays in it for 2-3 hours straight, and I can even go down the slide with her (I'm 145 lbs). If it breaks in the near future, we will buy this exact same bouncy house again. We inflate it inside the house so we can enjoy the A/C. If I had to complain, I would prefer the Velcro dart board was on the inside net part, bc I think my toddler would like that more. Otherwise this bouncy house is absolutely worth the money.
Thank you so much for the fantastic 5-star review! We're thrilled to hear that your family loves the bouncy house and that it's been a perfect fit for your home. It's great to know it's easy to set up and that it provides hours of fun for your little one—and that you can join in too! We appreciate your feedback about the Velcro dart board; customer suggestions are invaluable for improving our products. Should you ever need a replacement, we're here to help. Thanks again for choosing our bouncy house, and we hope you continue to enjoy many more fun and cool afternoons with it!
They shipped a recliner that didnt lock into place. 1 side locked, the other didnt. Then they refused to pick it up after it was already assembled and wouldnt ship a replacement
Thanks for your review and sorry for keeping you waiting.I'm sorry to hear that you were dissatisfied with the product. Please provide us your order number,we will help address your issue immediately.
Or please email us at info@yaheetech.shop or FB: Yaheetech for assistance.
Ordered an item on 30th Sept but no tracker sent till 7-Oct
You can send multiple emails and calls they really don't give a $#*!.
Horrible company. Don't buy
Sorry for the inconvenience that caused to you.
After checking, your package was delivered on time. The tracking number: 280054057539, the tracking shows:
2024-10-02 14:27 US, TX, Austin, Delivered, Left on porch. Signature Service not requested.
In this case, could you please confirm if you have received the package or not? And we will contact you via email to solve your problem, please check.
Just what I expected, thankfully. Item arrived in a timely manner, easy to use, very compact. Sets up in a minute. Very versatile. Sturdy. Money well spent. Wise purchase
Thank you so much for your wonderful 5-star review! We're delighted to hear that the item met all your expectations and that you found it easy to use, versatile, and sturdy. It’s great to know that it sets up quickly and fits well into your space. We're thrilled you consider your purchase a wise investment. Your satisfaction is our top priority, and we look forward to providing you with more great products in the future!
The product is really durable. There was a miss on the powder coding in a 1×1 1/2" spot which was a bummer. Dont want to be spray painting new products to avoid issues, but other than that I am saving to order another one
Thank you so much for taking the time to provide such great feedback. Your satisfaction is our pursuit. Thank you for shopping at Yaheetech.
Easy to put together good quality love the medal tops
Thank you for the wonderful 5-star review! We're so glad to hear that you found our product easy to assemble and that you're pleased with the quality and design of the metal tops. We love hearing that our customers are happy with their purchases. Thank you for choosing our product, and we look forward to serving you again in the future!
Used it for a month and a half so far. Solid bed frame, quite affordable. There is ample storage space beneath. Takes awhile to build because there are many parts to put together, but instructions are pretty simple. Color selection was limited (I would have preferred an antique bronze), but neutral white was acceptable. It does not creak a lot, but it is noticable in a quiet bedroom. Any suggestions to fix that would be welcome.
Thank you for sharing your feedback with us! We're glad to hear that you're enjoying the solid build and affordability of the bed frame, as well as the ample storage space it provides. We appreciate your patience with the assembly process and are happy the instructions were helpful.
Regarding the color selection, we'll definitely keep your preference for an antique bronze option in mind as we continue to expand our product range. As for the creaking noise, this is often due to the natural settling of new furniture or slight imbalances in floor leveling. We recommend double-checking that all screws are tightened properly and that the frame is level. Additionally, placing furniture pads or felt pads under the legs can sometimes help reduce noise.
Thank you once again for your valuable feedback, and please don't hesitate to reach out to our customer service team if you need further assistance or have any more suggestions.
My family are I have been purchasing products from them. We had a very positive experience with them. Their price and quality are basically unbeatable to me. Their customer service is also great. Whenever I have an issue, they always help me with a good attitude and solve the problems quickly. I'm always satisfied with their solutions. We will always choose their products first.
Thank you so much for your wonderful review! We're thrilled to hear that you and your family have had such a positive experience with Yaheetech. Providing unbeatable quality and value, along with excellent customer service, is what we strive for every day. We're glad to have been able to assist you with any issues promptly and with a good attitude. Your satisfaction is our top priority, and we're honored to be your first choice for products. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your continued support!
Every time when I want something I always check if they have the product I want first because it's such a joy to buy products from them. They never disappoint me. Their products have the best quality and it's very affordable. Whenever you have a question they always give you the best answer and solutions! This is a fantastic company!
I purchased an impressive hammock from the shop. The products are quality made. This hammock was so nice I couldn't believe it after it was put together I was like wow this is so nice. The colors are bright and the material seems strong and quality made. The hammock is wide enough to fit two people. The frame is black and it is strong metal. It is put together with chains and rope. I just want to lay in it all day it is so comfortable.
Thank you for taking the time to leave such a wonderful 5-star review. We are thrilled to hear that you are enjoying your new hammock from our shop.
Your detailed description of the hammock's quality and comfort is truly appreciated. We take pride in offering products that meet our customers' expectations in terms of both durability and design.
If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us.
This makeup case is very well constructed. It's aluminum and metal. It is very durable. I love all the compartments there is so much to put all my makeup to take to work. It's easy to move around even though it's large. It protects my products very well. It also moves very quietly and effortlessly.
I have had a positive experience with yaheetech shop. Most recently I purchased a Metal Chaise Lounge with Table and it arrive d in perfect condition and two days earlier than expected. I would buy from them again.
We are delighted to inform you that we have received your glowing 5-star review regarding your recent purchase of the Metal Chaise Lounge with Table from Yaheetech shop. Your feedback serves as a testament to our commitment to providing top-notch products and service.
We sincerely appreciate your detailed account of your positive experience and are thrilled to learn that your order arrived promptly and in pristine condition, exceeding your expectations. Such feedback inspires us to continue delivering excellence in every aspect of our service.
As we strive for continuous improvement and customer satisfaction, we are immensely grateful for your kind words. Your satisfaction is our priority, and we look forward to serving you again in the future for all your furniture needs.
I have ordered a few items from this company, and so far I have been happy with my purchase. I have ordered a sofa, bench, and firepit. So far so good. Thank you!
"Yaheteech offers a wide range of affordable household items with a focus on quality and style. Their user-friendly website and excellent customer service make shopping a breeze. A top choice for anyone looking to spruce up their living space without breaking the bank."
Thank you for taking the time to share your wonderful experience with Yaheteech. We are thrilled to hear that our wide range of affordable household items focusing on quality and style, along with our user-friendly website and excellent customer service, have made your shopping experience a breeze.
Your review is invaluable to us as we strive to provide top-notch products and service to all our customers. Your kind words motivate us to continue delivering the best for your living space needs.
Please feel free to reach out to us for any further assistance or product recommendations. We look forward to serving you again soon!
Yaheetech offers a diverse array of products catering to various needs, from furniture to fitness equipment. Navigating the website is easy, thanks to its intuitive layout and search functionality. The product descriptions are detailed, aiding informed decisions. However, occasional inconsistencies in product quality have been reported by some users. Overall, Yaheetech provides a convenient platform for shoppers seeking a wide range of items at competitive prices.
Did not get what I ordered and no one would contact me to get the matter resolved. I am stuck with something I can not use.
We're sorry for sending the wrong item. We have contacted you via email ending with cats3453@comcast.net to arrange the correct item for free, please check.
Overview
Yaheetech has a rating of 4 stars from 155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yaheetech most frequently mention customer service, cat tree and good quality. Yaheetech ranks 4th among Department Store sites.
Our slogan of “Make your life comfortable” is paramount to everything we manufacture, from the design & aesthetic to the enhanced functionality of our products. We are a creative, down-to-earth, and ambitious team who place a reverence for integrity, professionalism and quality above all else. We are now one of the top e-commerce brands within our sector and sell to customers across the globe.
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- ONTARIO, California, United States
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to hear that the item did not meet your needs.We always hope to meet or exceed our customers' expectations. We have contacted you via email to address your problem. Please check it out.