This entity still has not addressed my request for an opportunity to return their product or receive a refund. In the process of trying to assemble and mount this large ceramic and metal Christmas wreath that I purchased, the glitter from the wreath ended up all over my front door and my garage door. The glitter applied to this product was not sealed properly so that it continues to leak glitter everywhere. I have contacted the company with my concerns several times and have yet to get a response. I have yet to speak to a real person. I am extremely frustrated.
Company has been contacted with photos of stool that won't accept screws for tightening and a drawer with what looks like razor slits. We are disappointed and awaiting a slow response.
We sincerely apologize for this unpleasant experience you met.
Our customer serivce has contacted you to solve your problem, please check.
Cat seats are not very well supported and could use large washers to secure seats to particle board to keep them from coming loose and breaking particle board.
We sincerely apologize for this unpleasant experience you met.
Our customer serivce has contacted you to solve your problem, please check.
Or please contact us at info@yaheetech.shop or FB: Yaheetech for assistance.
Nothing is worse than getting something you need to put together and there is missing parts, hardware and a box torn open and re-taped. I contacted Yaheetech and they got back with me rapidly. I was able to take parts from an old tree to rig, I mean fix the new one. The cat tree is sturdier than I thought and my cats like it. I feel they are a reputable, honest and caring company who care about their product and customers.
Thank you for taking the time to share your feedback. We sincerely apologize for the initial inconvenience caused by missing parts and the damaged packaging. We’re glad to hear that our team was able to assist you promptly and that you were able to resolve the issue.
Wishing you all the best!
I just love Yaheetech! The cat tree, all the toys, food and the convenience of everything arriving together is fabulous! Rhonda Farley
Thanks for taking time to leave this valuable review.
We are very glad to hear that Yaheetech cat tree could satisfy our customers. We will try our best to provide high quality products.
Customer service was great + Product was great = Satisfied customer!
Thank you so much for this review, it means a lot to the team. The team is delighted to hear that their hard work has been recognized. Thank you for shopping at Yaheetech.
We love this bouncy house! My friend has the 4 kid Yaheetech bouncy house and loves it. We bought the 3 kid version and think it's perfect! Easy to inflate, deflate, and fold away. My 2 yr old plays in it for 2-3 hours straight, and I can even go down the slide with her (I'm 145 lbs). If it breaks in the near future, we will buy this exact same bouncy house again. We inflate it inside the house so we can enjoy the A/C. If I had to complain, I would prefer the Velcro dart board was on the inside net part, bc I think my toddler would like that more. Otherwise this bouncy house is absolutely worth the money.
Thank you so much for the fantastic 5-star review! We're thrilled to hear that your family loves the bouncy house and that it's been a perfect fit for your home. It's great to know it's easy to set up and that it provides hours of fun for your little one—and that you can join in too! We appreciate your feedback about the Velcro dart board; customer suggestions are invaluable for improving our products. Should you ever need a replacement, we're here to help. Thanks again for choosing our bouncy house, and we hope you continue to enjoy many more fun and cool afternoons with it!
They shipped a recliner that didnt lock into place. 1 side locked, the other didnt. Then they refused to pick it up after it was already assembled and wouldnt ship a replacement
Thanks for your review and sorry for keeping you waiting.I'm sorry to hear that you were dissatisfied with the product. Please provide us your order number,we will help address your issue immediately.
Or please email us at info@yaheetech.shop or FB: Yaheetech for assistance.
Ordered an item on 30th Sept but no tracker sent till 7-Oct
You can send multiple emails and calls they really don't give a $#*!.
Horrible company. Don't buy
Sorry for the inconvenience that caused to you.
After checking, your package was delivered on time. The tracking number: 280054057539, the tracking shows:
2024-10-02 14:27 US, TX, Austin, Delivered, Left on porch. Signature Service not requested.
In this case, could you please confirm if you have received the package or not? And we will contact you via email to solve your problem, please check.
Just what I expected, thankfully. Item arrived in a timely manner, easy to use, very compact. Sets up in a minute. Very versatile. Sturdy. Money well spent. Wise purchase
Thank you so much for your wonderful 5-star review! We're delighted to hear that the item met all your expectations and that you found it easy to use, versatile, and sturdy. It’s great to know that it sets up quickly and fits well into your space. We're thrilled you consider your purchase a wise investment. Your satisfaction is our top priority, and we look forward to providing you with more great products in the future!
Overview
Yaheetech has a rating of 4.4 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yaheetech most frequently mention customer service, cat tree and good quality. Yaheetech ranks 5th among Department Store sites.
Our slogan of “Make your life comfortable” is paramount to everything we manufacture, from the design & aesthetic to the enhanced functionality of our products. We are a creative, down-to-earth, and ambitious team who place a reverence for integrity, professionalism and quality above all else. We are now one of the top e-commerce brands within our sector and sell to customers across the globe.
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- ONTARIO, California, United States
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to hear that the item did not meet your needs.We always hope to meet or exceed our customers' expectations. We have contacted you via email to address your problem. Please check it out.