I ordered this fire pit because it said 3 day delivery time. I'm in NJ and this was coming from GA. I ordered it a week before Mother's Day as a gift to my wife. Order leaves Ga on mon to southern Ga. From Ga to Virginia on tues. Only 200 miles away. On Thursday it overshoots my Fed Ex location by 60 miles north NJ. On sat it is in upstate NY. Monday after Mother's Day, arrives at my door with million pieces of glass coming out of the bottom of the box. Can't *******@fedex would take this off their truck. I asked for refund and call tickets to return this piece of $#*!. They gave me my money back but refused to send return labels. I can't just throw this in my trash because it has foam and metal and chards of glass.
Customer service was extremely poor. Only after several repeated attempts to contact someone, did I finally get a response from their representatives. Even then the communication wasn't clear and several attempts had to be made to get my issue resolved.
Sorry for the inconvenience that caused to you.
After checking, we have arranged a full refund for your order and no need to return the item back, we will contact with you through email.
I am please with this company they have exceptional business and customer service, good quality goods and product, excellent logistic speed, two day shipping to the United States and affordable products that can meet your product needs.
Dear Customer, thank you for shopping with Yaheetech. Yaheetech is a next-generation cross-border trading company with research & development, online retailing, overseas warehousing, and big data marketing all under one roof. We have seven international subsidiaries across the United States, United Kingdom, Canada, Germany, France, Italy, and Japan.
Our mission is to make your life more comfortable. Feel free to contact us at email info@yaheetech.shop or just send us a message to our FB page: Yaheetech, our customer service will help you out.
Box got damaged during shipping. Some of the parts were slightly damaged. Given the excellent quality and how nice this product looks, I didn't want a credit, I wanted a replacement. The box was too big, heavy, and now damaged to send back, so I called customer service to see what can be done. Very good and attentive rep offered to replace damaged parts. I am super happy now with this chair. The cushions are perfectly padded, the construction is solid, and the level of craftsmanship is remarkable. Overall great outcome for something that clearly was not their fault.
A fantastic company! Great customer service support from beginning to end of the process. I'm really happy with your products and services. Quick response when asked a question. I like your products very much.
Dear Customer, thank you for shopping with Yaheetech. We devote ourselves to the business of making your life more comfortable and we always develop products that are aesthetic and quality-assured. Yaheetech aims to offer the best after-sale service to our customers in terms of return & refund policies. Our customer service team normally replies to emails within 48 business hours and there will be a delay on weekends and holidays. It is our pleasure to know that our customers are enjoying Yaheetech products very much. Thank you for your patience and we look forward to more feedback from you in the future. If there are any inquiries about after-sale service, please contact us via email info@yaheetech.shop or just send us a message to our FB page: Yaheetech, our customer service will help you out.
This is a great shop with such a variety of products and top notch customer service. They are very responsive to any issues or questions you have. Love the fast shipping and you cant beat their prices! The quality of the products isn't lacking either, and I am very particular when it comes to my furniture being well made. I have gotten some gorgeous pieces of furniture from them. Definitely recommend.
Dear Customer, thank you for shopping with Yaheetech. Yaheetech is a next-generation cross-border trading company with research & development, online retailing, overseas warehousing, and big data marketing all under one roof. We have seven international subsidiaries across the United States, United Kingdom, Canada, Germany, France, Italy, and Japan.
Our mission is to make your life more comfortable. Feel free to contact us at email info@yaheetech.shop or just send us a message to our FB page: Yaheetech, our customer service will help you out.
I purchased a cat tree for my 5 cats. They love it. What I really like is that its made from eco friendly materials. That is really important to me as resources are slowly vanishing away. The cat tree came really well packaged and arrived way sooner then i imagined it took only 2 days. Came already assembled. All I had to do was open the box shu away my cats. Whisky wanted to keep the box he jumped right in it as soon as i took the cat tree out. I would highly recommend them.
Bought a bed and some dining Stools. I love the look and they are really good quality. In their description it also mentions that these are made with eco-friendly material so that's a plus on top. Also love how quickly it arrived very fast shipping
Thanks for taking time to leave this valuable review.
We are very glad to hear that Yaheetech products could satisfy our customers. We will try our best to provide high quality products.
First I was skeptical to purchase a nesting table set from this store but afyer my purchase I was satisfied. I think it is beautiful and matches with my living room really well. The product was as described with accurate measurements. In real the tables looked even prettier than in the pictures. Everything for assembly came with the package and didn't take me more than 10 mins from start to finish, no help needed which was the best part. The package arrived in time and in good condition.
The fire pit came earlier than expected and was so easy to assemble that my 14 yr old son did it without even reading the instructions lol. I love my new fire pit and will be ordering another one for my mothers yard.
Dear Customer, thank you for shopping with us. We devote ourselves to the business of making your life more comfortable and we always develop products that are aesthetic and quality-assured. It is our pleasure to know that our customers are enjoying Yaheetech potting bench very much. Thank you for your patience and we look forward to more feedback from you in the future. If there are any inquiries about after-sale service, please contact us via email info@yaheetech.shop or just send us a message to our FB page: Yaheetech, our customer service will help you out.
Answer: Please search yaheestore.co.uk and use the keyword 'bathroom cabinet'
Answer: Hi, may I have the link to these 4 drawer units? I will check if they sell in the UK. Or please visit our shop here at: https://yaheestore.co.uk/
Yaheetech has a rating of 4.4 stars from 151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yaheetech most frequently mention customer service, cat tree and good quality. Yaheetech ranks 4th among Department Store sites.
Dear Customer, sorry for unpleasant experience happened on you, Please accept our sincere apology. Could you please kindly reply to this message and provide us with your reference platform and order number? And then our customer service team will get back to you within 48 business hours. Thank you for your patience.
In case we could not reach your email, feel free to contact us via email: info@yaheetech.shop or FB: Yaheetech.