Package arrived. Perfect garden bed for my herb garden, easy to assemble can't wait to add more plants!
We ordered a large bird cage, and it arrived quickly. Took a bit to set it up, but it turned out beautiful. Our cockatiels love it!
Company has been contacted with photos of stool that won't accept screws for tightening and a drawer with what looks like razor slits. We are disappointed and awaiting a slow response.
We sincerely apologize for this unpleasant experience you met.
Our customer serivce has contacted you to solve your problem, please check.
Product went together easily and just waiting for weather to cooperate
Thanks for taking time to leave this valuable review.
We are very glad to hear that Yaheetech products could satisfy our customers. We will try our best to provide high quality products.
This entity still has not addressed my request for an opportunity to return their product or receive a refund. In the process of trying to assemble and mount this large ceramic and metal Christmas wreath that I purchased, the glitter from the wreath ended up all over my front door and my garage door. The glitter applied to this product was not sealed properly so that it continues to leak glitter everywhere. I have contacted the company with my concerns several times and have yet to get a response. I have yet to speak to a real person. I am extremely frustrated.
We are sorry to hear that the item did not meet your needs.We always hope to meet or exceed our customers' expectations. We have contacted you via email to address your problem. Please check it out.
Customer service was great + Product was great = Satisfied customer!
Thank you so much for this review, it means a lot to the team. The team is delighted to hear that their hard work has been recognized. Thank you for shopping at Yaheetech.
Cat seats are not very well supported and could use large washers to secure seats to particle board to keep them from coming loose and breaking particle board.
We sincerely apologize for this unpleasant experience you met.
Our customer serivce has contacted you to solve your problem, please check.
Or please contact us at info@yaheetech.shop or FB: Yaheetech for assistance.
I just love Yaheetech! The cat tree, all the toys, food and the convenience of everything arriving together is fabulous! Rhonda Farley
Thanks for taking time to leave this valuable review.
We are very glad to hear that Yaheetech cat tree could satisfy our customers. We will try our best to provide high quality products.
Nothing is worse than getting something you need to put together and there is missing parts, hardware and a box torn open and re-taped. I contacted Yaheetech and they got back with me rapidly. I was able to take parts from an old tree to rig, I mean fix the new one. The cat tree is sturdier than I thought and my cats like it. I feel they are a reputable, honest and caring company who care about their product and customers.
Thank you for taking the time to share your feedback. We sincerely apologize for the initial inconvenience caused by missing parts and the damaged packaging. We’re glad to hear that our team was able to assist you promptly and that you were able to resolve the issue.
Wishing you all the best!
We love this bouncy house! My friend has the 4 kid Yaheetech bouncy house and loves it. We bought the 3 kid version and think it's perfect! Easy to inflate, deflate, and fold away. My 2 yr old plays in it for 2-3 hours straight, and I can even go down the slide with her (I'm 145 lbs). If it breaks in the near future, we will buy this exact same bouncy house again. We inflate it inside the house so we can enjoy the A/C. If I had to complain, I would prefer the Velcro dart board was on the inside net part, bc I think my toddler would like that more. Otherwise this bouncy house is absolutely worth the money.
Thank you so much for the fantastic 5-star review! We're thrilled to hear that your family loves the bouncy house and that it's been a perfect fit for your home. It's great to know it's easy to set up and that it provides hours of fun for your little one—and that you can join in too! We appreciate your feedback about the Velcro dart board; customer suggestions are invaluable for improving our products. Should you ever need a replacement, we're here to help. Thanks again for choosing our bouncy house, and we hope you continue to enjoy many more fun and cool afternoons with it!
Ordered an item on 30th Sept but no tracker sent till 7-Oct
You can send multiple emails and calls they really don't give a $#*!.
Horrible company. Don't buy
Sorry for the inconvenience that caused to you.
After checking, your package was delivered on time. The tracking number: 280054057539, the tracking shows:
2024-10-02 14:27 US, TX, Austin, Delivered, Left on porch. Signature Service not requested.
In this case, could you please confirm if you have received the package or not? And we will contact you via email to solve your problem, please check.
The product is really durable. There was a miss on the powder coding in a 1×1 1/2" spot which was a bummer. Dont want to be spray painting new products to avoid issues, but other than that I am saving to order another one
Thank you so much for taking the time to provide such great feedback. Your satisfaction is our pursuit. Thank you for shopping at Yaheetech.
They shipped a recliner that didnt lock into place. 1 side locked, the other didnt. Then they refused to pick it up after it was already assembled and wouldnt ship a replacement
Thanks for your review and sorry for keeping you waiting.I'm sorry to hear that you were dissatisfied with the product. Please provide us your order number,we will help address your issue immediately.
Or please email us at info@yaheetech.shop or FB: Yaheetech for assistance.
Just what I expected, thankfully. Item arrived in a timely manner, easy to use, very compact. Sets up in a minute. Very versatile. Sturdy. Money well spent. Wise purchase
Thank you so much for your wonderful 5-star review! We're delighted to hear that the item met all your expectations and that you found it easy to use, versatile, and sturdy. It’s great to know that it sets up quickly and fits well into your space. We're thrilled you consider your purchase a wise investment. Your satisfaction is our top priority, and we look forward to providing you with more great products in the future!
Used it for a month and a half so far. Solid bed frame, quite affordable. There is ample storage space beneath. Takes awhile to build because there are many parts to put together, but instructions are pretty simple. Color selection was limited (I would have preferred an antique bronze), but neutral white was acceptable. It does not creak a lot, but it is noticable in a quiet bedroom. Any suggestions to fix that would be welcome.
Thank you for sharing your feedback with us! We're glad to hear that you're enjoying the solid build and affordability of the bed frame, as well as the ample storage space it provides. We appreciate your patience with the assembly process and are happy the instructions were helpful.
Regarding the color selection, we'll definitely keep your preference for an antique bronze option in mind as we continue to expand our product range. As for the creaking noise, this is often due to the natural settling of new furniture or slight imbalances in floor leveling. We recommend double-checking that all screws are tightened properly and that the frame is level. Additionally, placing furniture pads or felt pads under the legs can sometimes help reduce noise.
Thank you once again for your valuable feedback, and please don't hesitate to reach out to our customer service team if you need further assistance or have any more suggestions.
I purchased an impressive hammock from the shop. The products are quality made. This hammock was so nice I couldn't believe it after it was put together I was like wow this is so nice. The colors are bright and the material seems strong and quality made. The hammock is wide enough to fit two people. The frame is black and it is strong metal. It is put together with chains and rope. I just want to lay in it all day it is so comfortable.
Thank you for taking the time to leave such a wonderful 5-star review. We are thrilled to hear that you are enjoying your new hammock from our shop.
Your detailed description of the hammock's quality and comfort is truly appreciated. We take pride in offering products that meet our customers' expectations in terms of both durability and design.
If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us.
This makeup case is very well constructed. It's aluminum and metal. It is very durable. I love all the compartments there is so much to put all my makeup to take to work. It's easy to move around even though it's large. It protects my products very well. It also moves very quietly and effortlessly.
I was looking for an end table to add to my gaming room. It had to be neutral and something that would match with various wood finishes. The height and width are as listed. End table is flushed well against the wall, so it does no stick out. The drawer is great to put away the remote controls and other items, so they are not all over the room messy. It has a nice big drawer and can fit lots of stuff. The middle part is good for the remotes and to charge the phones in a discreet manner. Then the top is great for a nice decoration. As you can see in my pictures, the top I have some gold ornaments, in the middle I have a mid to dark wooden tray and my floors are natural wood. I am loving the contrast of the different wood finishes and accent gold tones with its gray finish.
The setup was easy. I built it myself in under an hour; all tools are included. Just follow the instructions and you are good to go. Material is well made, and it is great for the price.
I am please with this company they have exceptional business and customer service, good quality goods and product, excellent logistic speed, two day shipping to the United States and affordable products that can meet your product needs.
Dear Customer, thank you for shopping with Yaheetech. Yaheetech is a next-generation cross-border trading company with research & development, online retailing, overseas warehousing, and big data marketing all under one roof. We have seven international subsidiaries across the United States, United Kingdom, Canada, Germany, France, Italy, and Japan.
Our mission is to make your life more comfortable. Feel free to contact us at email info@yaheetech.shop or just send us a message to our FB page: Yaheetech, our customer service will help you out.
The instructions were simple, I only liked about 15 minutes. All parts are very well wrapped and protect the product from any scratches or dents that I really like,
I also bought a huge pet play pen which we love a lot.
Dear Customer, thank you for shopping with us. We devote ourselves to the business of making your life more comfortable and we always develop products that are aesthetic and quality-assured. It is our pleasure to know that our customers are enjoying Yaheetech products including the pet play pen very much. Thank you for your patience and we look forward to more feedback from you in the future. If there are any inquiries about after-sale service, please contact us via email info@yaheetech.shop or just send us a message to our FB page: Yaheetech, our customer service will help you out.
Box got damaged during shipping. Some of the parts were slightly damaged. Given the excellent quality and how nice this product looks, I didn't want a credit, I wanted a replacement. The box was too big, heavy, and now damaged to send back, so I called customer service to see what can be done. Very good and attentive rep offered to replace damaged parts. I am super happy now with this chair. The cushions are perfectly padded, the construction is solid, and the level of craftsmanship is remarkable. Overall great outcome for something that clearly was not their fault.
Overview
Yaheetech has a rating of 4 stars from 156 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yaheetech most frequently mention customer service, cat tree and good quality. Yaheetech ranks 5th among Department Store sites.
Our slogan of “Make your life comfortable” is paramount to everything we manufacture, from the design & aesthetic to the enhanced functionality of our products. We are a creative, down-to-earth, and ambitious team who place a reverence for integrity, professionalism and quality above all else. We are now one of the top e-commerce brands within our sector and sell to customers across the globe.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review and for choosing Yaheetech! I am so happy to hear that you received your product quickly. It is our pleasure to provide the best service for you.