Overview
1StopBedrooms has a rating of 4.7 stars from 4,855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1StopBedrooms most frequently mention customer service, white glove and perfect condition. 1StopBedrooms ranks 1st among Furniture sites.
Instant Feedback
I have been looking for a bed for almost a year. I found the one I have been wanting at 1 Stop. It was delivered in a very timely manner. The gentleman that delivered it was extremely careful with getting it in and setting it up. He cleaned up everything after setting my new bed up, and I truly could not be more pleased with the service or my beautiful new bed. I am one HAPPY customer. Sincerely,
Janet Sanders
Gardendale, Alabama
Outstanding service very knowledgeable about their product and the quality of their product is really good. I would recommend to anyone to shop at this place online very helpful, knowledgeable and concerning people thank you so much for your support and thank you so much for your product.
Dear Dexter,
Thank you for your glowing feedback! We truly appreciate your time spent sharing your shopping experience with us.
Your kind words affirm the commitment we have to our high standards of customer service. Our team is passionate about our products and we take pride in being able to share our knowledge with our valued customers like you. It's our goal to consistently provide the best service and quality products that meet our customers' needs.
Your recommendation is the highest compliment we could receive. We are immensely grateful for your support and look forward to continually serving you with the same level of excellence that you've experienced.
Thank you once again, Dexter, for being a valued customer and for sharing your positive experience.
Best regards,
Customer Experience Team
I have bought two rugs from you recently -both were shipped promptly and wrapped professionally and both received without any damage and as pretty as their pictures. I will certainly buy more from you when I need more., thank you for your promptness and great products.
Dear Nancy,
We're thrilled to hear from you and appreciate the time you've taken to share your positive feedback.
Your satisfaction is our utmost priority and we're delighted that the prompt delivery and quality of our rugs met your expectations. Our team is committed to providing exceptional service and quality products, ensuring that each purchase is as seamless and satisfying as yours.
As we continue to uphold these high standards of service, we look forward to providing you with more beautiful rugs in the future. Your words affirm the effort we put into every customer interaction and we're thankful for your trust in us.
In our commitment to consistently excellent service, we will continue to work tirelessly to exceed your expectations every time.
Thank you once again, Nancy, for your kind words and we look forward to serving you again soon.
Best Regards,
Customer Experience Team
It was ok furniture was easy to put together delivery guy was fun polite and careing furniture ame with its on tools everything was boxed wrapped and well protected
Dear Adrian,
We're truly delighted to hear from you and greatly appreciate your time spent providing feedback. Your insights are valuable in helping us continue to create the best experience for our customers.
Our team is fully dedicated to maintaining a high standard of service, from the moment you place your order to the second it arrives at your doorstep. Our aim is to ensure a seamless shopping process, filled with positive interactions along the way.
We consistently strive to deliver excellence in our service, making it a cornerstone of our business. Your satisfaction is our ultimate goal, and we're committed to ensuring this is reflected in every interaction you have with us.
Thank you once again for your contribution. We look forward to serving you in the future.
Best regards,
Customer Experience Team
Furniture delivered in time promised with quality care. I am so pleased with the bedroom furniture that I continued the same quality Kincaid Portolone into other rooms in the house. Very pleased and will be purchasing more pieces.
Dear Karl,
We sincerely appreciate your kind words and the time you've taken to share your experience. Your feedback is instrumental in helping us maintain the high standards we set for ourselves.
At our company, we take immense pride in ensuring every piece of furniture is delivered promptly and with utmost care. We strive to provide the best quality products that not only meet but exceed our customer's expectations, and we are delighted to hear that you're pleased with your purchases.
Our commitment to consistent excellence in service is unwavering, and it brings us immense satisfaction when this is recognized by our valued customers like yourself. We look forward to continuing to serve you with the same level of quality and care in the future.
Thank you once again for your trust and support.
Warm regards,
Customer Experience Team
Recent delivery experience of my order, placed on 4/3/24. While I am highly satisfied with the product itself, the service surrounding its delivery was deeply disappointing and requires your immediate attention.
Firstly, the order was promised to arrive within two weeks. However, after this period elapsed without any communication, I reached out to inquire about the status. I was informed that the delivery was delayed due to a damaged item, a fact that was not proactively communicated to me. As a customer, I expect to be promptly notified of any issues affecting my order, including delays, to avoid unnecessary inconvenience and uncertainty.
Secondly, during the delivery on April 24,2025, the delivery team failed to adhere to basic standards of care. Despite my explicit request for the team to wear shoe gloves to protect my carpet, I observed them disregarding this instruction. More concerning, their handling of the items resulted in significant damage to my property, including scratches on multiple walls and a dent in one wall. This negligence has caused me considerable inconvenience, as I now face the additional burden and cost of repairing the damage.
While I remain pleased with the quality of the product, the lack of communication regarding the delivery delay and the unprofessional conduct of the delivery team have significantly marred my experience
I placed my order online, there were some conflicting emails. The customer service center was closed for the night. I was transferred multiple times the next day and the final person was condescending regarding my irritation due to this. Every other person I dealt with after that was very helpful, so I'm hoping that day was not the norm. The delivery men were extremely respectful and made sure to call ahead of time to let me know when to expect them. I am extremely happy with my items and my experience after the first calls, which is why I'm still giving the 5 stars. The other employees made up for the misstep.
Dear Paula,
Firstly, we would like to extend our sincerest appreciation for taking the time to share your feedback with us. Your engagement is vital and we value the insights it provides us immensely.
As a company, we are staunchly committed to delivering an exceptional level of service that meets and exceeds our customers' expectations. We strive to provide smooth and enjoyable experiences, ensuring that every interaction is marked by respect, professionalism, and efficiency.
Your satisfaction is our utmost priority and we are delighted to hear that our dedicated team members and delivery personnel were able to exemplify the high standards we set for ourselves. We strive to ensure these positive encounters are the norm and not the exception.
Once again, thank you for your valuable input. We are thrilled to know that despite initial hurdles, your overall experience resonates with the excellence in service we aim to consistently provide. We look forward to serving you again soon.
Best Regards,
Customer Experience Team
This is the way to shop, I had the best experience hands down, customer service was Very professional and helpful in handling all of my needs.
Dear Customer,
We appreciate you taking the time to share your wonderful shopping experience with us. Your feedback is incredibly valuable and we're thrilled to hear that you had a great experience.
Your commendation of our customer service affirms our commitment to providing top-notch service. It is our steadfast standard to make every customer interaction as professional, helpful, and enjoyable as possible.
We take pride in our consistency in delivering excellent service, and it's heartening to know that this reflects in your experience. We look forward to continuing to serve you and all our customers with the same high level of service in the future.
Thank you once again for your kind words.
Best Regards,
Customer Experience Team
Love this Ashley Furniture Sophie Sectional & Hayesler Swivel Accent Chair In Cocoa, perfect match, great color, great pieces, beautiful & comfortable. Easy to order via 1 stop bedrooms!
Dear James,
We're truly delighted to read your review about your new furniture.
Thank you for taking the time to share your positive experience with us. Your engagement is invaluable and provides us with the encouragement to strive for excellence.
We pride ourselves on our unwavering commitment to delivering high-quality products and superior customer service. It's our goal to ensure that every interaction you have with us is seamless, from browsing to ordering and beyond.
Your satisfaction and delightful experience reflect our relentless pursuit of perfection in service. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
I bought a Barcalounger Recliner from 1stop. Chair arrived in a timely manner, well packaged and undamaged. White glove installation was professionally handled by two skilled and very nice installers. I was happy with the purchase and would buy from them again.
Dear Robert,
We're delighted to hear about your positive experience with us. Your engagement and feedback truly brighten our day.
At our company, we take pride in maintaining a consistently high standard of service. From the moment you choose our product, through delivery and installation, we strive to ensure your experience is as seamless and satisfying as possible.
Your review reaffirms the dedication we have towards achieving excellence in all aspects of our service. We're thrilled to have exceeded your expectations and look forward to the opportunity to provide you with our exceptional service again in the future.
Thank you for choosing us and sharing your experience. We appreciate your trust and will always strive to uphold it.
Best Regards,
Customer Experience Team
Love my bedroom set. It is pretty, comfortable, like the light on the bed. Charging ports at side table.
Dear Malti,
We are delighted to hear about your positive experience with our bedroom set. Your feedback is sincerely appreciated, and we thank you for taking the time to share it with us.
At our company, we are firmly committed to ensuring that all our customers enjoy the highest standard of service and quality in each product. We are pleased to know that your new bedroom set has become your comfort zone, embodying the comfort, style, and functionality we strive to deliver.
Thank you for helping us continue our tradition of service excellence. We look forward to maintaining and exceeding these standards in the future, providing you with products that transform your house into a home.
Best regards,
Customer Experience Team
From the moment I submitted my order everything was done in a timely manner. From shipping updates to delivery.
The products are as described. The purchase was easy to make. They were delivered much quicker than I expected.
Dear Jerri,
We're delighted to hear from you! Your insights and feedback are invaluable to us, and we truly appreciate your time in sharing your positive experience.
At our company, we are committed to maintaining an exceptional standard of service, always ensuring that the purchasing process is seamless and delivery is prompt. Your satisfaction is our utmost priority, and we're thrilled to know that we have met your expectations.
In closing, we strive to consistently deliver excellence in service across all aspects of our operations. Thank you once again for your kind words, Jerri, and for being a valued part of our community.
Best Regards,
Customer Experience Team
Joe was awesome, give him a raise. Very polite, shipped immediately. Made the buying experience worth buying here again.
Dear Cameron,
We appreciate your kind words and the time you took to share your positive experience with us. Your feedback truly warms our hearts.
As a company, we hold ourselves to the highest standards of customer service, and it is always gratifying to hear that we are succeeding. Joe is indeed a wonderful asset to our team, and your acknowledgement of his hard work and dedication reflects the ethos we strive to uphold in every interaction.
We assure you that this level of service is not the exception, but the rule. It's our continuous commitment to making each purchase a delightful experience for our customers.
Thank you again for your positive review, Cameron. We look forward to serving you with the same excellence in the future.
Best Regards,
Customer Experience Team
My headboard fits perfectly looks beautiful, and arrived within a very reasonable time. I'm very happy with the purchase.
Dear Peggy,
We are thrilled to hear from you! Your engagement and feedback are immensely valuable to us.
Thank you for taking the time to share your positive experience. We're elated to know that your beautiful blue headboard fits perfectly and that you're happy with your purchase. Your satisfaction is our prime focus and it's encouraging to see it reflected in your review.
Our team is steadfast in maintaining the highest quality standards, from the craftsmanship of our products to the speed and efficiency of our delivery. We strive to create delightful shopping experiences, each and every time.
Thank you once more for your kind words, Peggy. We remain committed to providing our customers with an exemplary service that consistently meets and exceeds expectations.
Best Regards,
Customer Experience Team
Sofa came looking exactly like the picture and absolutely beautiful. Rep also gave me the option to upgrade mattress which I did for my overnight guests.
Dear Sadia,
Thank you so much for taking the time to share your wonderful experience with us. We truly appreciate your enthusiasm and positive feedback.
Our team is dedicated to providing the highest quality products, coupled with personalized service to ensure customer satisfaction. We are thrilled to hear that your new sofa meets your expectations, as we strive to offer options that enhance the comfort and beauty of your home.
We take pride in ensuring our offerings consistently exceed expectations, and your satisfaction is the best testament to our unwavering commitment to excellence. Your review serves as a reminder of why we do what we do. Thank you for helping us continue our tradition of service excellence.
Best Regards,
Customer Experience Team
Easy ordering, great communication, offered upgrade at an excellent price, friendly & knowledgeable staff!
Had hard time w website but calling in was able to get everything I wanted included in 1 order would recommend this company to anyone
Dear John,
We truly appreciate your kind words and the time you took to share your experience with us. Your feedback is invaluable as it propels us to continue striving for excellence.
Our team is deeply committed to delivering a seamless and efficient experience for all our valued customers, just as you described. We believe in the power of exceptional service, and we're dedicated to making every interaction memorable and satisfying.
Your recommendation affirms the hard work we put in every day to uphold our promise of quality customer service. It's customers like you who inspire us to maintain our commitment to excellence.
Again, thank you for your endorsement. We look forward to serving you in the future, always aiming to exceed your expectations with our unwavering high standards.
Best Regards,
Customer Experience Team
Great to deal with them I would recommend them to anyone don't waste your time at local stores a five star experience
Great product, as well as customer service. I ordered a bed as well as nightstands, the furnitures were all exactly as described. The delivery team coordinated the process smoothly. They were great professionals.
Dear Sid,
We're delighted to hear from you and we appreciate you taking the time to share your positive experience with us. Your kind words are truly encouraging.
At our company, we consistently strive to uphold the highest standards in customer service. We believe in making every interaction with our customers an enjoyable and memorable one, from the moment you choose our products to the final delivery. Our dedicated team is committed to ensuring a seamless experience for you, and we're glad to hear that we met your expectations.
Your satisfaction is our top priority, and we're thrilled that we could deliver just that. We hope to continue providing excellent service and high-quality products that you can trust and enjoy.
Thank you once again, Sid, for your stellar review. It's always wonderful to hear such positive feedback from our valued customers.
Best Regards,
Customer Experience Team
It took a little bit due to backorder. Thre bed and dresser are very nice and were put together by the delivery staff... I would order again.
Dear Branden,
We greatly appreciate you taking the time to share your experience with us. Your feedback is invaluable and we're delighted to hear that you've had a positive experience.
Our team is committed to providing the highest quality products along with exceptional service. We take pride in our dedicated professionals who always ensure that our customers' needs are met, and it's wonderful to know that their efforts made a positive impact on your experience.
In conclusion, we strive to maintain our standard of excellence in every aspect of our service, and your positive review is a testament to that commitment. Thank you once again for choosing us and we look forward to serving you in the future.
Best Regards,
Customer Experience Team
Over all a good expierience simon my salesperson was a joy to work with and niel helped me resolve a few minor issues and was able to replace a severly damaged unit... at no cost to me... would reccomend y'all to others.
Dear Tony,
We sincerely appreciate your positive feedback and are thrilled that you had a satisfying experience with us. It's our valued customers like you who make our work rewarding and enjoyable.
Our team is dedicated to providing top-notch service, and it's encouraging to hear that Simon and Niel were able to assist you effectively. Their actions reflect our company's commitment to ensuring all customers receive excellent service and have their needs met with utmost efficiency and professionalism.
We always strive to uphold our reputation for superior customer service, and your endorsement means the world to us. We look forward to serving you, and many others, with the same high level of dedication and excellence in the future.
Thank you again for your kind words and recommendation. Here's to many more positive experiences with us!
Best Regards,
Customer Experience Team
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for your unique spaces, you can enjoy fast, white glove deliveries that handle the heavy lifting and assembly on your behalf.
Whether you’re furnishing for the first time or looking to upgrade your spaces, 1StopBedrooms offers thousands of items for every room in the house. To streamline your search, simply add filters based on your budget, style, brand preferences, and more. Along the way, you can take peace of mind knowing that 1StopBedrooms is always up-to-date with the latest looks, such as designer sofas https://www.1stopbedrooms.com/living/living-room-furniture/sofas that bring the whole family together. See what’s in store today at 1StopBedrooms.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Janet,
It's wonderful to hear from you and your experience with us. Your kind words and the time you've taken to share them is greatly appreciated.
At 1 Stop, we take immense pride in providing impeccable service to our customers. Ensuring the delivery and setup process is smooth, and leaves you with a smile, is part of our commitment to excellence. We're delighted to hear that our team lived up to this standard during your recent purchase.
Your satisfaction and happiness with our service are the best rewards we could ask for. Stories like yours inspire us to strive continually for excellence, delivering not just beautiful beds but also an outstanding service experience every time.
Thank you for being a valued customer. We look forward to serving you again in the future.
Best Regards,
Customer Experience Team