1StopBedrooms has a rating of 4.7 stars from 4,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1StopBedrooms most frequently mention customer service, white glove and perfect condition. 1StopBedrooms ranks 1st among Furniture sites.
Ordered my Ashley Top Tier sectional and recliner on Dec 30. Original delivery date was was pushed back a couple weeks due to being out of stock but received them on Dec 28. Delivery company was outstanding. The furniture itself it the most comfortable recliner and section I have ever had. Very happy with my purchase.
Ordering and delivery were great. Delivery date kept getting moved out. First the arrival time when it would reach the local warehouse extended a couple of weeks. Then the scheduled delivery was rescheduled for another week later. The delivery men were fantastic getting the chest upstairs.
Dear Scott,
We truly appreciate your time in sharing your experience with us. Your feedback serves as a testament to our commitment to providing excellent customer service.
We pride ourselves on our unwavering standards, always aiming to exceed expectations at every turn. Our team, from the warehouse to the delivery personnel, is dedicated to ensuring the smoothest possible process for our valued customers.
Thank you once again for your kind words, Scott. We're continuously working to uphold our reputation for excellence in service, and we're delighted to hear that we've succeeded in your case.
Warm regards,
Customer Experience Team
Quick, Fast, and easy. The website was user friendly, and it allowed me to add my purchase and hold it in the cart for weeks. The delivery and set up process was smooth and seamless. Quality furniture at an affordable price. Highly recommend
Dear Ashley,
We appreciate you taking the time to share your experience with us. Your kind words are a testament to the commitment we have for our valued customers.
Thank you for your engagement, it's wonderful to hear that you found our website user-friendly and the whole process, from browsing to delivery, efficient and seamless.
Our team works tirelessly to maintain high standards in customer service, ensuring that we provide not only quality furniture but also an exceptional shopping experience. From holding your chosen items in the cart for weeks to facilitating a smooth delivery and set-up process, we pride ourselves on making every interaction with us quick, fast, and easy.
Your recommendation speaks volumes about the consistent excellence of our service. As we move forward, you can expect us to continue delivering the same level of service that earned your trust. Thank you once again, Ashley, for your stellar review.
Best Regards,
Customer Experience Team
I found exactly what we were looking for at 1Stopbedrooms. It was easy and I picked out a matching small table to the end tables we wanted. The price was discounted and our items were delivered quickly.
Dear Joseph,
Firstly, we would like to extend our heartfelt gratitude for taking the time to share your feedback. Your engagement with us means the world.
Your experience is a testament to our unwavering commitment to providing top-tier service and ensuring customer satisfaction. We take immense pride in offering high-quality products at unbeatable prices, and we're thrilled to hear that you found exactly what you needed with ease.
In conclusion, your review reaffirms the very essence of our mission - to consistently deliver excellence in service and exceed customer expectations. We look forward to serving you again in the future.
Warm Regards,
Customer Experience Team
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Dear Customer,
We would like to extend our heartfelt appreciation to you for taking the time to leave a review. Your engagement and feedback are valuable to us.
Our team is committed to delivering unmatched service standards, and your recognition of our effort is very encouraging. We pride ourselves on consistently providing top-notch service, ensuring every experience meets the highest benchmark.
In conclusion, we promise to continue our tradition of excellence in service, setting the gold standard in our industry. Thank you once again for your positive review and for being a part of our journey towards perfection.
Best Regards,
Customer Experience Team
See above aaaaaaaaaaaaaaaaaaaaaaAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaBbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
GgghhhfggghhhjjjjhhhggggggggggggggggggghhggggggggggghggHhhhhjnnnjjjbnbb
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.
Dear Jason,
We truly appreciate your kind words and the time you took to share your experience. Your feedback is a testament to our enduring commitment to our valued customers.
At our company, we are dedicated to providing exceptional service that stands out. Our team is relentlessly passionate about ensuring each interaction is memorable, and your review confirms we're on the right track.
We are humbled by your recognition and remain committed to delivering the same level of service excellence consistently. Thank you once again for your glowing endorsement, and we look forward to serving you again in the future.
Best Regards,
Customer Experience Team