1StopBedrooms has a rating of 4.7 stars from 4,856 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1StopBedrooms most frequently mention customer service, white glove and perfect condition. 1StopBedrooms ranks 1st among Furniture sites.
Great Company and sales Rep, delivered as scheduled with Super White Glove Delivery, beautiful quality furniture!
Excellent service and quality furniture with quick delivery
Mike's service was so very helpful! Great support, super friendly!
The delivery was fast, chairs are perfect and would recommend this company
My experience with 1StopBedrooms has been excellent so far.
Great product. Easy to order and the delivery service was awesome! I would use them again, for sure
Hi Linda,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
Service@1stopbedrooms.com
866-456-8823
Mark helped me order my item quickly and efficiently.
Hi Naomi,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know Mark shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
Service@1stopbedrooms.com
866-456-8823
I am now a dedicated Ashley shopper because of Adams willingness/helpfulness in customer service
Purchase process, informing me of all the details and delivery was great...
Hi Evelyn,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we are happy to hear that we lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
Service@1stopbedrooms.com
866-456-8823
Very impressed with service, quality and price
From sales staff to white glove delivery. Excellent!
Hi Sallyann,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are happy to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
Service@1stopbedrooms.com
866-456-8823
Great experience good service and we loved the items.
Hi Esmirna,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable representatives made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
1StopBedrooms Customer Care Team
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Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
No son especificos con los precios, todo venden por separado y no lo especifican.aparte la entrega fue un completo desorden queriendome culpara ami de la ineptitud de sus empleados! Terrible experiencia.
Muy bueno, bonito y a precio razonable, entrega a tiempo, saludos y gracias a todos
Querida Rosalía,
Realmente apreciamos que se haya tomado el tiempo para compartir su experiencia positiva con nuestra empresa. Sus amables palabras nos animan y alegran a nuestro equipo.
Nuestro compromiso de brindar un servicio y valor de primer nivel a nuestros clientes es inquebrantable. Creemos en mantener un alto estándar de excelencia en todos los aspectos de nuestras operaciones, lo que se refleja en la calidad de los productos que ofrecemos y la puntualidad de nuestras entregas.
Estamos encantados de saber que su experiencia se alinea con este estándar, ya que nos esforzamos por brindar constantemente un nivel excepcional de servicio que supere las expectativas de nuestros clientes.
Gracias una vez más por tu maravillosa reseña, Rosalía. Prometemos continuar brindando el mismo nivel de excelencia que usted espera de nosotros.
Atentamente,
Equipo de experiencia del cliente
Muy amable el servicio de atención al cliente, muy buena experiencia
Dear Gabriela,
First and foremost, thank you for taking the time to share your experience. Your engagement is truly appreciated.
We are thrilled to hear your positive feedback. Our team strives to provide the highest level of customer service, ensuring that all interactions are handled with utmost professionalism and proficiency. Your satisfaction is a reflection of our unwavering commitment to these standards.
In conclusion, we take pride in maintaining a consistently high level of service. Your positive feedback serves as a testament to the excellence we aspire to deliver each and every time.
Thank you again for your kind words. We look forward to serving you in the future.
Regards,
Customer Experience Team
Excelente experiencia, trato adecuado, y la orden llego antes del tiempo previsto.
Dear Gloria,
We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is truly valuable to us.
Thank you for recognizing our commitment to providing top-notch customer service. We believe in upholding the highest standards of service and exceeding expectations, and your review reaffirms the hard work we put in every day.
In our commitment to excellence, we continuously strive to make every interaction with our team a memorable one. We are thrilled to hear that your experience was an embodiment of this dedication.
Once again, thank you for your kind words. We look forward to serving you again in the future, consistently delivering the exceptional service you have come to appreciate.
Best regards,
Customer Experience Team
Exelente es la segunda conpra con ustedes y son increíbles espero aser mas compras en un futuro
Querida Maria,
Nos alienta ver su evaluación y apreciamos su continuo compromiso con nosotros. Sus comentarios alimentan nuestro compromiso de brindar un servicio excepcional.
Tenga la seguridad de que nuestro equipo está dedicado a mantener los más altos estándares de servicio al cliente. Nos apasiona garantizar que cada interacción con nosotros sea excelente, como usted lo ha experimentado de primera mano.
En conclusión, queremos reafirmar nuestro compromiso con la excelencia constante en el servicio. Esperamos ansiosamente poder servirle nuevamente en el futuro. Gracias María por ser parte integral de este viaje.
Atentamente.
Equipo de experiencia del cliente
Atencion excelente, buen trato, y productos bellos.
Dear Diana,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.
Hi Charles,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
Service@1stopbedrooms.com
866-456-8823