1StopBedrooms has a rating of 4.7 stars from 4,856 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1StopBedrooms most frequently mention customer service, white glove and perfect condition. 1StopBedrooms ranks 1st among Furniture sites.
The online purchase was super easy. Customer service was great. Shipping was fast and the delivery was seamless. I already referred my sister who made a purchase today too!
Simon was courteous and very helpful and answered all my questions and concerns I an anxiously awaiting delivery of both desks! Simon assured me I will be pleased!
Dear Glossie,
We're delighted to hear about your positive experience with Simon! Your feedback is highly appreciated and it truly makes our day.
Thank you for taking the time to share your thoughts with us. We take immense pride in our team and their unwavering commitment to delivering superior customer service. We understand that a seamless office renovation process is paramount, and our team is dedicated to ensuring your satisfaction at every step.
We are grateful for your trust in us and look forward to exceeding your expectations consistently. Your experience is a testament to our commitment to providing top-notch service, and we promise to continue this tradition of excellence.
Thank you again, Glossie, for your wonderful review. Here's to many more successful projects together!
Best Regards,
Customer Experience Team
Great product built well comes all together except for legs. Color scheme works perfectly with the new furniture I just purchased
Dear Alan,
We greatly appreciate you taking the time to share your positive experience. Your feedback is vital in our commitment to maintaining the highest quality of service and products for our valued customers.
At our company, we strive relentlessly to provide superior quality, innovative designs, and practical solutions that not only meet but exceed our customers' expectations. It's wonderful to hear that our coffee end table with drawers and power strip on top has seamlessly complemented your new furniture.
Our company's unwavering standard for customer service is reflected in the satisfaction of customers like you, who inspire us to continue our commitment to excellence. Thank you again for your kind words and for being a part of our journey towards providing exceptional service and products consistently.
Wishing you many happy moments with your new furniture,
Best,
Customer Experience Team
Simon was a pleasure to work with. Very cordial, professional, and accommodating. He was extremely knowledgeable and familiar with the products that I was ordering.
Dear Monica,
We appreciate you taking the time to share your positive experience with us. Your engagement is invaluable and helps us to continually elevate our service.
At our core, we strive to deliver exceptional customer service, and it's fantastic to hear that Simon embodied this during your interaction. Every team member is trained to be professional, knowledgeable, and accommodating, just as you experienced.
In conclusion, your review is a testament to the consistency of our high-standard service. We are committed to providing this level of excellence to every customer, every time. Thank you for recognizing our efforts and we look forward to serving you again soon.
Best regards,
Customer Experience Team
Ordered our furniture during president day sale, excellent pricing. Website made it easy to track our order. Received our furniture in less than month and was set up for us. Would highly recommend.
Dear Denise,
We are thrilled to hear about your positive experience with us! Your feedback is greatly appreciated and we thank you for taking the time to share your thoughts.
Our commitment to providing top-notch service is unwavering, and it is always our goal to make the process as seamless and enjoyable for you as possible. From the moment you browse through our website until you have your new furniture arranged in your home, we strive to ensure your journey is smooth and satisfactory.
We take pride in consistently exceeding our customers' expectations, and your review reaffirms the dedication we have to our service excellence. We look forward to continuing to provide the high level of service that you've come to expect from us.
Thank you once again, Denise, for your glowing review!
Best Regards,
Customer Experience Team
The website and ordering process was a breeze and the customer service excellent when I had to call to verify my shipping address was even better. Hoping the delivery goes just as smoothly.
Dear Beth,
We are truly pleased to hear from you and appreciate your time spent sharing your experiences with us. Your feedback is incredibly valuable to us.
Thank you for acknowledging the ease of our website and ordering process, as well as the professionalism of our customer service team. We are deeply committed to providing an outstanding experience at every step of your journey with us, and we are glad to know we hit the mark for you.
Your experience is not an exception, but rather a testament to our unwavering dedication to maintaining the highest standards in customer service. We continuously strive to ensure that every interaction you have with our team leaves you feeling satisfied and valued.
In conclusion, your positive review further strengthens our belief in the consistent excellence of our services. We look forward to serving you again in the future, delivering the same level of seamless and exceptional service that you have come to expect from us.
Warm Regards.
Customer Experience Team
So easy! The browsing was simple, the customer service outstanding, and the shipping / delivery was seamless with regular communications. I absolutely plan on purchasing from 1StopBedrooma again!
Dear Julie,
We truly appreciate your kind words and your decision to share your experience with us. Your engagement is a vital part of our community, and we thank you for taking the time to leave this review.
At our core, we believe in maintaining an exceptional level of customer service that simplifies the shopping experience for our valued customers, from browsing to delivery. Your feedback affirms the hard work we put in every day and we're thrilled to hear that we hit the mark for you.
It's delightful to know that our dedication to seamless processes and outstanding communication has resonated so positively with you. We promise to consistently deliver this level of service that you've experienced, and will always strive to exceed your expectations.
Thank you once again, Julie. We look forward to serving you in the future.
Best Regards,
Customer Experience Team
Absolutely love the sofa and loveseat! The delivery guys were awesome! Very happy with the whole experience.
Dear Todd,
We truly appreciate you taking the time to share your positive experience with us. Your enthusiastic feedback brings joy to our hearts.
Here at our company, we strive to ensure every customer's journey is marked with exceptional service and quality products. We believe in going the extra mile to make sure your experience is nothing short of amazing.
We are thrilled that your encounter with us was a reflection of our unwavering commitment to excellence. We strive to consistently deliver superior service and products, and we're glad we hit the mark for you.
Thank you again for your kind words. Your satisfaction is a testament to our team's dedication and passion for what we do.
Warm Regards,
Customer Experience Team
I like the furniture because it's beautiful and good material. They will make sure get it when you want it. I got a dining table and it looks good so keep up the good work. A plus.
Dear Teresa,
We're absolutely delighted to hear from you and appreciate your positive feedback. Your words of praise mean a lot to us.
Our team consistently strives to ensure high quality and service standards that our customers can rely on. It's our unwavering commitment to deliver excellent products, like your new dining table, in a timely manner without compromising on quality.
Your satisfaction and continued trust in our services truly reflect the persistent efforts we put into maintaining our service excellence. Thank you again for your kind words. We look forward to serving you in the future.
Best Regards,
Customer Experience Team
The sofa we purchased was several hundred dollars cheaper than other places. The communication we one stop was easy and they answered my questions. Delivery and set up was quick and efficient.
Dear Barbara,
We appreciate the time you've taken to share your positive experience with us. Your feedback is invaluable in maintaining the high-quality service we strive to provide to all our customers.
Thank you for recognizing our efforts in ensuring seamless communication, quick delivery, and efficient setup. We take pride in offering not only exceptional products at competitive prices but also unparalleled service that meets and exceeds expectations.
Your satisfaction is our greatest achievement and serves as a testament to our unwavering commitment to excellence in service. We look forward to continually providing you with the high standard of service you've come to expect from us.
Best Regards,
Customer Experience Team
Customer service was excellent. Everything on the site was very easy to use. Had a great experience. Look forward to doing business in the future. Love you guys.
Dear Charmaine,
We're thrilled to hear your positive feedback! Your kind words truly brighten our day and we're grateful for your time in sharing your experience.
At our company, we take immense pride in providing top-notch customer service. It's our mission to make sure every interaction you have with us is seamless, enjoyable, and leaves you feeling well taken care of. We're committed to maintaining these high standards you've come to expect from us.
Thank you again, Charmaine. We look forward to continuing to deliver the excellent service you've highlighted in your review. It's customers like you who inspire our continuous pursuit of excellence.
Best Regards,
Customer Experience Team
Simon was the best thing to happen for my purchase. Very polite and understandable person. Waiting for my sofa and love seat. Let's see the product. Very happy with the transaction. Thank you Simon!
Dear Jayesh,
We are delighted to read your positive review and truly appreciate you taking the time to share your experience. Your feedback plays a crucial role in our commitment to delivering exceptional service.
Our team is dedicated to providing not just good, but outstanding service, and it's wonderful to hear that Simon was a shining example of this. We pride ourselves on our attentive and knowledgeable staff, who always go the extra mile to ensure our customers are not just satisfied, but delighted with their shopping experience.
In conclusion, it's reviews like yours that motivate us to maintain our high standards of service. We believe that every interaction should leave a lasting, positive impression, and we are thrilled to hear that this was your experience.
Thank you once again, Jayesh, for your kind words and for placing your trust in us.
Best Regards,
Customer Experience Team
2nd time ordering. I love the chairs. Well packaged. Ordered 2 last year and so happy they are still available
Dear Randy,
Firstly, we're absolutely delighted to know that you've returned to us for a second time and continue to enjoy our white chairs. Your continued trust and loyalty mean the world to us.
We want to extend a heartfelt thank you for your engagement and for taking the time to share your positive experience. Your satisfaction is our main priority and we're thrilled to know we've met your expectations.
Our team is committed to maintaining the high standards of service that you've come to expect from us. We strive to ensure that every interaction you have with our company is as seamless and satisfactory as possible, from the moment you place your order to the moment it arrives at your door.
In conclusion, we take pride in the consistent excellence of our service and are dedicated to providing superior products and experiences to all our valued customers, just as we have for you, Randy. We look forward to continuing to serve you in the future.
Thank you once again!
Warm regards,
Customer Experience Team
Received the order in a timely manner. Love the chairs. They are exactly what I was looking for.
I ordered a bedroom set and it is gorgeous. Quality is great and delivery was good. The local dispatching service could have been better. Overall a good experience
Dear Visalakshi,
We are truly delighted to hear from you. Your feedback is invaluable and we appreciate the time you took to share your experience with us.
Your kind words echo the commitment we have towards maintaining top-notch quality and providing superior service. We always strive to ensure our customers are met with the highest standards, from the beauty and quality of our products to the efficiency of our delivery process.
We want to thank you once again for acknowledging our efforts and we're proud to have lived up to your expectations. Your satisfaction is our driving force, and we look forward to serving you again with the same level of excellence that you've come to expect.
Warm regards,
Customer Experience Team
The only negative of the experience so far is the speed of the process of receiving the items. Customer service has been very prompt with responding and that has been nice.
Dear Kate,
We are truly appreciative of your time and effort in sharing your experience with us. Your feedback is highly valuable as it helps us continuously deliver the best service possible.
Our team is dedicated to offering superior customer service, ensuring that every interaction is met with promptness and professionalism. This commitment to quality is deeply ingrained in our core values and is something we strive to uphold every day.
In conclusion, we want to assure you that our consistent excellence in service is something we take immense pride in. We are dedicated to creating positive experiences for all our customers, and we are delighted to know that you have noticed our efforts.
Thank you once again, Kate, for your valuable input.
Best regards,
Customer Experience Team
Easy purchase options with the same variety you can find at any furniture store only way cheaper with same quality. Plus no haggling at the store and convenient shipping and delivery.
Dear Kris,
We sincerely appreciate your thoughtful feedback. Your positive experience and satisfaction are the heart of our mission, and we are truly grateful for your engagement with us.
As a company, we are unwavering in our dedication to providing top-tier service to all our customers. We are committed to maintaining the highest quality standards, from our wide range of furniture selections to our streamlined purchasing process, and convenient shipping and delivery.
Your endorsement underscores our continuous strive for excellence in every facet of our service. Thank you again, Kris, for your kind words and for choosing us for your furniture needs.
Best regards,
Customer Experience Team
So far my experience has been pleasant. I'm looking forward to completing my room. I have ordered the dresser and mirror. I would like the chest and nightstands.
Dear LaRhonda,
We are thrilled to hear about your positive experience with us. Your satisfaction is of utmost importance and we're glad you've taken the first steps towards completing your room.
We would like to express our sincere gratitude for your engagement. Your feedback plays a significant role in inspiring us to maintain our commitment to delivering top-tier service.
Our team is devoted to consistently providing unparalleled customer service. We stand by our high standards and unwavering commitment to ensure every interaction leaves a lasting impression of excellence.
We look forward to continuing to exceed your expectations and delivering a service that is nothing short of exceptional. Thank you for choosing us and placing your trust in our commitment to excellence.
Best regards,
Customer Experience Team
The quality so far have been great. The only complaint is if you spend a few thousands of dollarson furniture, you to assemble the furniture yourself. Only complaint.
Dear Kenneth,
We greatly appreciate your valuable feedback and the time you've taken to share your experience with us.
Your engagement is truly appreciated and helps us in our ongoing endeavor to provide our customers with exceptional service. We are committed to maintaining the highest standards in everything we do, ensuring that each customer interaction is nothing short of excellent.
We are proud of the dedication we have towards delivering top-notch service consistently, and we're thrilled to hear that you've found the quality of our offerings to be great. It's customers like you that inspire us to strive for perfection each day.
Thank you again for your feedback, Kenneth. We look forward to continuing to serve you with our unwavering commitment to excellence.
Best Regards,
Customer Experience Team
The selection is good. I was an easy transaction. Customer service needed to verify my Address that was it.
Dear Musa,
We appreciate you taking the time to share your positive experience with us. Your engagement is instrumental in our pursuit to maintain an exceptional level of service.
Thank you for acknowledging our efficient transaction process and diligent customer service. We strive to ensure that every interaction with our team is of the highest standard, embodying both professionalism and precision. Your trust in us to validate important details like your address is a testament to this commitment.
In conclusion, we take great pride in consistently delivering excellent service. Your satisfaction is our greatest reward. We look forward to serving you with the same unwavering quality in the future.
Best Regards,
Customer Experience Team
The furniture was exactly what I hoped for and the colors were perfect for our needs. Seems to be of good quality.
Dear Kathryn,
We're so delighted to see your positive feedback. Your time and effort in sharing your experience is truly appreciated.
We take immense pride in providing our customers with top-quality furniture, meticulously crafted to meet their expectations. It's heartening to know that we were able to meet yours. Our team is constantly committed to maintaining high standards of customer service, ensuring that each and every customer has a seamless and satisfying experience.
Your endorsement serves as a testament to our consistent excellence in service. We look forward to continuing to provide you, and all our valued customers, with the same high-quality products and customer service that you've come to expect from us.
Warm Regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.
Dear Chrissy,
Thank you for taking the time to share your positive experience with us. We appreciate your enthusiastic endorsement and the trust you've placed in our company.
Your satisfaction is our top priority and we're thrilled to hear that our easy online purchasing process, attentive customer service, and efficient shipping exceeded your expectations. We strive to uphold these high standards consistently, to ensure a seamless shopping experience for all our customers.
We're delighted to have not only met but surpassed your expectations, and we're equally pleased to hear that your sister has also chosen to shop with us. Our commitment to excellence in service remains unwavering, and we look forward to continuing to serve you and your family with the same level of dedication and quality.
Warm Regards,
Customer Experience Team