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Abraham A.

Boca Raton Florida

Contributor Level

Total Points
87

1 Review by Abraham

  • Everything But The House

3/5/23
Verified purchase

I have purchased over 75 pieces of jewelry from EBTH. I had a big problem with Samantha the executive. She closed my account. I asked to return a couple diamonds I purchased. As I did not agree with the description. All I asked for was a credit towards a future purchase. She said absoutly no refunds no credits. We had some words and she closed my account. I contacted Gia laboratory they said they can't change the gradings. I have been in the Diamond business business since 1964. I sell on eBay. Over 1 million in sales. Perfect feedback for 22 years. Then I ran into Samantha. And what a horrible experience. Now I understand Why EBTH has such a bad reputation. With people like Samantha as managers. It's no wonder they have so much problems.

Tip for consumers:
Be careful dealing with Samantha at EBTH. She made big problems for our company.

Products used:
Purchased over 75 items. Wanted to return 2 lots for credit towards a future purchase. Samantha said no refunds no credits. Unless if Gia changes the reports Gia said they will not lower the grading

Service
Returns

Abraham Has Earned 7 Votes

Abraham A.'s review of Everything But The House earned 7 Very Helpful votes

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