DressLinkReviews 476

I had ordered dresses and despite having confirmation of return through the post office they refused to refund me my money. Jumped thrrough all the hoops of taking pics of each dress. Got return authorization, Kept saying they did not get return. Got the run around for over a month. Out +$300.00. WOULD NEVER RECOMMEND THEM!

I ordered UGG boots for a Christmas present. From Dress Inn. I was sent one size 6 and one size 3 boot! They agreed to give me a refund and sent me a returns label. I posted the item back on the 30th December 2021. It was received by them on the 4th January 2022. I have a Royal Mail Tracked Delivery to prove this. I have asked for my refund numberous times, and I get the same answer every time " We have not received you parcel'. I paid £129 for the boots. I want my money back, but cannot get anyone to answer me. Just ' We have not received your parcel'.
Im at my wits end.

Fake site, fraudulent services, customer service is the worst, no traceability, if you want to burn your money then this site is the best one... this is my third review for dressinn... my order never came it's been almost 3 months now, they sent me a form asking me to fill in so that they will either expedite or make a refund but till to this date nothing happend. Some one needs to address the issue. The below is my tracking and order no. Listed for reference.

RU*******NL
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I purchase clothing online did not get anything back, even though their site looked professional. The business is a scam to get rich off American money. Only purchase from America, no more international orders. I did not get my orders and could not get refunded. They have a bogus set up system where you can't call no one and your emails get directed back to you. Tracking numbers are bogus. The logistic business bogus, too. Only trust in American made and bought items, never opt for something better than from America. At least, you have a fighting chance when something goes wrong.

Buyers beware! This is a terrible company! Customer service is beyond horrible. They sent me a product that was not true to size and then they refused to cover the shipping charges on the return. I wrote to customer service numerous times to express my frustration and no one seemed to care one bit. Horrible experience. If you have an issue, they simply give you the runaround and they copy/paste generic replies explaining their policy even though they are at fault. Luckily I sold the shoes to a buyer locally. Do not buy from this site. Avoid them like the plague. Easily the worst customer service experience I've ever had online. Bad, bad, bad! Do not be fooled by their lower priced sneakers. It's not worth the headache. Buy from reputable sites only. Reported them to Better Business Bureau who already had a file on them!

So luckily I remembered that I paid for those dresses via PayPal so I logged into my PayPal account and submitted a claim regarding this purchase. They ask for a general description of what happened and ask for you to upload any documents you have to support your claim. I sent screenshots of all of my email convos with Dresslink, along with a pic of my tracking number showing the date and time my return was received by Dresslink, and a screenshot of their F rating with the Better Business Bureau. A couple of days later PayPal let me know that they are siding with me and promptly returned the funds to my account! They were really fast and really easy. Even though it wasn't a ton of money ($70) I am mostly relieved that Dresslink didn't get away with scamming another person this time. If this happened to you and you paid with PayPal, contact them!

Warning, DO NOT purchase anything from dresslink.com. Ordered $50 worth of clothing (small order because I was worried the clothing would be too small since it's an overseas company). Well what I wasn't expecting was for them to take my money and NOT EVEN SHIP product, then lie about it repeatedly. It's been two weeks since i first emailed them, they've told me 4 times it's been delivered to the post office, it has not. I even asked them to check around to see if maybe it was there and just misplaced, the package is NOT there. I finally emailed the company to refund my money or show PROOF OF DELIVERY and received a message back that the proof of delivery isn't available and probably just hasn't been updated in the system yet and asked me to give it a few days. Their basically just talking people's money and then going around in circles till the customer gets fed up or forgets. Don't order from them, they're thieves!