Jessica B.

I needed a 1920s dress for a party I was going to last month and I found the Dresslink website. I tend to have fit issues these days so I ordered 3 different dresses to try. Knowing that I would probably return 2 of the dresses I purchased the "return insurance" for an extra $2.99. The only good thing I can say is that the package arrived pretty quickly, especially coming from China. I was excited to open It only to be quickly disappointed when I saw that only 2 out of 3 dresses were there, jammed into the smallest package possible. I contacted the company right away to figure out why I didnt receive all 3 dresses and the response was along the lines of "oh sorry, it's out of stock" Thanks for telling me this AFTER you took my money and didn't even let me know you didn't have the item. I had to email them and find out what the deal is rather than them contacting me like most (honest) companies do. As I looked at the dresses it was pretty evident that the quality is very cheap and looks way better online. I followed the size chart but the dresses were giant in the armholes but fit everywhere else which was pretty strange. Some of the fringe on one of them pulled off as soon as I touched it pretty much. All of this wouldn't have been a huge deal to me because the prices are low and you get what you pay for BUT like everyone else that has posted here before me, the problem is trying to get a refund. It started with asking me if I wanted a partial refund and to keep them items which I said no to because why would I want to keep dresses that don't fit? I said that I wanted to return them so I waited a few days for them to email me the return label and then shipped my items back to their "warehouse" in the US. It was over a week before I checked on it and saw that it had been delievered and received by the warehouse on August 10th. No confirmation from them of course so I emailed the company again. The response was that they have still not received confirmation from the warehouse. It's literally been almost 3 weeks since it was delivered now, and over a month since I initiated the return process. After reading these reviews I realize that they really have no intention of giving a refund, even after collecting the extra money I payed to insure an easy return process. This is the most sketchy, dishonest company I've ever dealt with and I hope they go out of business. All they care about is money and they don't care who they screw over. It's a pretty pitiful existence and they can't sustain a business that way. I wanted to leave reviews on their website to discourage people from buying from them before they realized it too late like me, except it wouldn't allow me to leave a review. I tried to click on the items I purchased but it said I have to purchase the item to leave a review, even though I already did and I was logged into my account so they should know that. Pretty much every review on their site is positive and I'm suspecting that they're probably not even real at this point. I think my next step will to be to dispute the charge with my credit card company and see if they can do anything to get my money back from these terrible excuse for a company.