Here’s what buyers have asked with answers from DressLink staff and previous consumers.
55
questions answered
0%
answered within 1 day
Answer:
Directly from China. Be prepared to receive items with holes or stains. I have stopped ordering from this company.
By Monica S., over a year old
Answer:
I don't recall the process, but they are not consistent. I would advise you against ordering from them as they are disreputable. If you read the reviews you will see that they have some shady business practices.
By kimberly p., over a year old
Answer:
I've still been ordering on a regular basis. I am just a fan of their clothing and prices and have no incentive other than that to say positive things about them. I do think that 85% of items I purchase are really good and the other 15% will not be as expected, so I agree that some items can be not what I expect, but for all the good items, it's worth it to have the odd thing that isn't right. So maybe for some people when they've ordered two items and one isn't right, they feel really disappointed, but overall, I am happy with most of the things I buy and have been ever since. I am in Australia and maybe cos China is closer to me than the USA, postage has less issues, so there could be different post issues depending where you live. I do also try to pick items that are gonna work if they are a bit smaller or bigger than I expect, like shirts, or posh type tops and items like bags, so I could also have better luck because of what I choose. And like any online clothing shopping, it can be hard to get just the right size, so I do expect a little variation and when something is just too small, I have friends and family I have given items to, so that works for me and some have loved the items. So I have still been ordering regularly, such as I order an item or a few items together from there about once a month and have still been really happy and have received ever order I have placed. For me they take a month on average to arrive, but I am fine with that.
By Rachael P., over a year old
Question:
how long do items take to ship?
Answer:
Dear customer,
Thanks for your message and purchase from us, glad to serve you here.
I am terribly sorry for the delivery problem and delay of the reply, also thanks for your patient.
The Peak Season will cause the delay of shipment,
We help for track the package and got the reply from the carrier.
The package has been arrived in your destination already, but the tracking information still not update due to the Xmas Peak Season.
Carrier's tracking access is temporarily disconnected.
Normally it will be dispatched in 2-4 days to your home,
Wish you could get it ASAP.
Yours Sincerely,
Echo Peng
Customer Service Department
By Sunny L., over a year old
Answer:
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