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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
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I've placed several orders of fragrances from this website and never have been disappointed. All 100% deal as described for amazing prices. I got a $500 fragrance for $200! Great deals especially on my last order. Order number M40AZI0M. Thanks joma shop!
Jomashop is hands-down one of the best online stores for luxury and everyday finds at unbeatable prices. Their fragrance selection alone is incredible—everything from high-end designer scents to more affordable options, all clearly authentic and significantly discounted compared to retail stores.
Beyond fragrances, Jomashop truly feels like a one-stop luxury shop. They carry an impressive range of luxury handbags, sunglasses, watches, jewelry, and accessories—basically anything you can think of. The variety is massive, and the pricing consistently feels like a steal for the quality you're getting.
Shipping has been fast and reliable in my experience, packaging is secure and professional, and customer service has been responsive and helpful when needed. It's refreshing to find a retailer that combines trust, quality, and value so well in one place.
M40AZRWU
If you're looking to save money without sacrificing authenticity or selection, Jomashop is absolutely worth bookmarking. I wouldn't hesitate to recommend them to anyone looking for luxury at smart prices.
This is my go-to online store for buying great items and unique gifts.
I tried everything, luxury watches, bags and perfumes and glasses and all were great and authentic.
Shipping was super fast and items arrived always on time.
Since I had discovered JomaShop it is been the #1 site for me to buy apparel, perfumes, accessories, and footwear for any occasion. Like my last purchase order#M40AY85W has been a not a though on whether I should buy it. It is the best site hands down.
Jomashop has the best prices, best clearance items with good quality. Shipping can run alittle late with items but the quality is will worth the wait.
I bought a watch for my daughter. I was a bit concerned because the price felt too good to be true, but it arrived and was exactly as described. I will 100% buy from them again
I recently purchased a great Marathon watch for my son's graduation present and was not pleased with the size of the watch I had chosen. Jomashop made the return and repurchase process simple, and I still had the watch in time to present to him. This is the 3rd or 4th time I've purchased from Jomashop and I will definitely will again!
I ordered 300$ worth of stuff, they lost my package made me wait 45 days, just to tell me that they will do reshipment, but then they found out that the item was out of stock and couldn't deliver it anymore. So they offered a store credit and 10$ coupon after 45 days!
Also do not forget they need 3-5 days to answer each mail.
Tara P was the person talking to me.
I always order the fragrance from JOMASHOP because I know they have the best price. Moreover, I shop with Jomashop several times, never disappointed. I received a fast shipping and product always in good condition. They wrap the package very well. I am very happy that I know Jomashop.
Not my first watch from jomashop and definitely wont be my last. Everything I have ordered so far including my recent seiko automatic watch have came in the time frame listed and in excellent condition. So far so good!
Jomashop prices are fantastic, and their shipping, and packing is equally as great! They have great deals often as well. I will keep buying from them, and highly recommend them. M40AT9TW
All my purchases have arrived without issue. In some cases I believe the fulfilment process could be quicker but the shipping time is clear on each product.
M40AQH3C
I've recently purchased a Tissot watch and I was really impressed that the product is genuine at a really good price. The shipping process was quick and precise. I'll definitely buy another product from Jomashop without any doubt.
Order # M40AMC9K.
Jomashop has been a blessing and God sent. The pricing is unmatched and the service is topnotch. Ships with in a few days of purchase and the customer service is the best. To all reading this review, take comfort in that they sell authentic items at a great price.
Fresh, clean, and smooth. It's light enough for daily wear but still noticeable. One of those scents that just smells good on anyone.
Bought 3 colognes from yall all came in good condition, good price, and shipped reasonable time last time came faster but was still not bad wait.
I made a purchase through Jomashop with order number M40AH0V2. I was able to buy the luxury fragrance I wanted at a very reasonable price compared to the market price.
Since Jomashop is a well-established retailer, I felt reassured and didn't have to worry about purchasing a counterfeit product. Their customer service was friendly, and it was easy to contact the support team whenever needed.
Highly recommended!
I've been using Jomashop for about 2 years now to purchase fragrances. My latest order number was M40AH88S. In my experience, you get the best discount at Jomashop while ensuring your product is authentic. Shipping is fairly good. Some products may take a bit to be shipped, but Jomeshop provides adequate notice prior to placing an order.
Used Jomashop for the very first time in November 2025. My experience was flawless. The prices I got my items were unmatched by all the other stores I checked. The delivery was super quick.
My experience was so good, I had to come back to make more purchases in December.
They were helpful when I needed a commercial invoice for customs also. (Thanks Aleeya)
Great discounts and great service.
It offers the best shopping experience; it's super secure. From my first purchase to my last, I never had any problems. Plus, they keep you updated on your shipment until you receive it, without any waste. I recommend it 100%.
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members