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JomaShopReviews 6,582

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
641
value
677
shipping
680
returns
329
quality
661
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Georgia
1 review
0 helpful votes
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I ordered 300$ worth of stuff, they lost my package made me wait 45 days, just to tell me that they will do reshipment, but then they found out that the item was out of stock and couldn't deliver it anymore. So they offered a store credit and 10$ coupon after 45 days!

Also do not forget they need 3-5 days to answer each mail.

Tara P was the person talking to me.

Date of experience: December 1, 2025
Illinois
1 review
0 helpful votes
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Great experience 👍
January 19, 2026

I always order the fragrance from JOMASHOP because I know they have the best price. Moreover, I shop with Jomashop several times, never disappointed. I received a fast shipping and product always in good condition. They wrap the package very well. I am very happy that I know Jomashop.

Date of experience: January 19, 2026
New Mexico
1 review
0 helpful votes
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Recent seiko automatic purchase
January 19, 2026

Not my first watch from jomashop and definitely wont be my last. Everything I have ordered so far including my recent seiko automatic watch have came in the time frame listed and in excellent condition. So far so good!

Date of experience: January 19, 2026
Sri Lanka
1 review
0 helpful votes
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Unbeatable prices! M40AT9TW
January 19, 2026

Jomashop prices are fantastic, and their shipping, and packing is equally as great! They have great deals often as well. I will keep buying from them, and highly recommend them. M40AT9TW

Date of experience: January 19, 2026
Jamaica
1 review
0 helpful votes
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Good service
January 15, 2026

All my purchases have arrived without issue. In some cases I believe the fulfilment process could be quicker but the shipping time is clear on each product.

M40AQH3C

Date of experience: January 12, 2026
El Salvador
1 review
0 helpful votes
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Excellent service and product!
January 15, 2026

I've recently purchased a Tissot watch and I was really impressed that the product is genuine at a really good price. The shipping process was quick and precise. I'll definitely buy another product from Jomashop without any doubt.

Date of experience: November 28, 2025
Virginia
1 review
0 helpful votes
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Great experience
January 13, 2026

Order # M40AMC9K.
Jomashop has been a blessing and God sent. The pricing is unmatched and the service is topnotch. Ships with in a few days of purchase and the customer service is the best. To all reading this review, take comfort in that they sell authentic items at a great price.

Date of experience: January 13, 2026
California
1 review
0 helpful votes
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Loved it for my man
January 9, 2026

Fresh, clean, and smooth. It's light enough for daily wear but still noticeable. One of those scents that just smells good on anyone.

Date of experience: November 28, 2025
Georgia
1 review
0 helpful votes
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Review on cologne I bought
January 8, 2026

Bought 3 colognes from yall all came in good condition, good price, and shipped reasonable time last time came faster but was still not bad wait.

Date of experience: January 2, 2026
KR
1 review
0 helpful votes
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I made a purchase through Jomashop with order number M40AH0V2. I was able to buy the luxury fragrance I wanted at a very reasonable price compared to the market price.
Since Jomashop is a well-established retailer, I felt reassured and didn't have to worry about purchasing a counterfeit product. Their customer service was friendly, and it was easy to contact the support team whenever needed.
Highly recommended!

Date of experience: January 9, 2026
Maine
1 review
0 helpful votes
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I've been using Jomashop for about 2 years now to purchase fragrances. My latest order number was M40AH88S. In my experience, you get the best discount at Jomashop while ensuring your product is authentic. Shipping is fairly good. Some products may take a bit to be shipped, but Jomeshop provides adequate notice prior to placing an order.

Date of experience: January 8, 2026
South Africa
1 review
0 helpful votes
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Excellent experience
January 8, 2026

Used Jomashop for the very first time in November 2025. My experience was flawless. The prices I got my items were unmatched by all the other stores I checked. The delivery was super quick.

My experience was so good, I had to come back to make more purchases in December.

They were helpful when I needed a commercial invoice for customs also. (Thanks Aleeya)

Great discounts and great service.

Date of experience: November 26, 2025
DO
1 review
0 helpful votes
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It offers the best shopping experience; it's super secure. From my first purchase to my last, I never had any problems. Plus, they keep you updated on your shipment until you receive it, without any waste. I recommend it 100%.

Date of experience: January 7, 2026
Pennsylvania
1 review
0 helpful votes
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Mohammad's Jomashop Review
January 6, 2026

I've had a great experience buying fragrances off of Jomashop. They almost always have the best prices and ship pretty fast. M40AGULS

Date of experience: January 7, 2026
Louisiana
1 review
0 helpful votes
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Great quality poor shipping
January 6, 2026

I already wrote a review im just adding the order number now M40AGHFC

Date of experience: January 6, 2026
Nicaragua
1 review
0 helpful votes
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Excelente compra
January 6, 2026

M40AFCW4
Me encantò el perfume, el envío fue bastante rápido!

Date of experience: January 6, 2026
District of Columbia
1 review
0 helpful votes
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I recently purchased a Tissot PRX Powermatic 80 from Jomashop and had an excellent experience. The price was very competitive compared to authorized retailers, and the website was easy to navigate with clear product details. Shipping was fast and the watch arrived well-packaged and exactly as described. Overall, a smooth and reliable buying experience—I would not hesitate to purchase from Jomashop again.

Date of experience: January 5, 2026
Virginia
1 review
0 helpful votes
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Love it and trust everything that I got is real quality that is why I will still coming to you site to purchase and get great information about all products I am looking to buy thanks you

Date of experience: January 3, 2026
Haiti
1 review
0 helpful votes
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Finest fragrance on the market
January 2, 2026

At first I was pretty unsure of the service quality but since using jomashop I can tell they're pretty much among the best fragrance discounters

Date of experience: January 2, 2026
Georgia
1 review
0 helpful votes
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RELIABITY IS EVERYTHING
January 2, 2026

Jomashop has never failed to fill an order promptly, communicate consistantly, and stand behind their products. These days that level of reliability is especially refreshing. Great products, amazing selection, careful packaging and good communication. I couldn't ask for more.

Date of experience: January 2, 2026

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+207