On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Bought 3 colognes from yall all came in good condition, good price, and shipped reasonable time last time came faster but was still not bad wait.
I made a purchase through Jomashop with order number M40AH0V2. I was able to buy the luxury fragrance I wanted at a very reasonable price compared to the market price.
Since Jomashop is a well-established retailer, I felt reassured and didn't have to worry about purchasing a counterfeit product. Their customer service was friendly, and it was easy to contact the support team whenever needed.
Highly recommended!
I've been using Jomashop for about 2 years now to purchase fragrances. My latest order number was M40AH88S. In my experience, you get the best discount at Jomashop while ensuring your product is authentic. Shipping is fairly good. Some products may take a bit to be shipped, but Jomeshop provides adequate notice prior to placing an order.
Used Jomashop for the very first time in November 2025. My experience was flawless. The prices I got my items were unmatched by all the other stores I checked. The delivery was super quick.
My experience was so good, I had to come back to make more purchases in December.
They were helpful when I needed a commercial invoice for customs also. (Thanks Aleeya)
Great discounts and great service.
It offers the best shopping experience; it's super secure. From my first purchase to my last, I never had any problems. Plus, they keep you updated on your shipment until you receive it, without any waste. I recommend it 100%.
I've had a great experience buying fragrances off of Jomashop. They almost always have the best prices and ship pretty fast. M40AGULS
I already wrote a review im just adding the order number now M40AGHFC
M40AFCW4
Me encantò el perfume, el envío fue bastante rápido!
I recently purchased a Tissot PRX Powermatic 80 from Jomashop and had an excellent experience. The price was very competitive compared to authorized retailers, and the website was easy to navigate with clear product details. Shipping was fast and the watch arrived well-packaged and exactly as described. Overall, a smooth and reliable buying experience—I would not hesitate to purchase from Jomashop again.
Love it and trust everything that I got is real quality that is why I will still coming to you site to purchase and get great information about all products I am looking to buy thanks you
At first I was pretty unsure of the service quality but since using jomashop I can tell they're pretty much among the best fragrance discounters
Jomashop has never failed to fill an order promptly, communicate consistantly, and stand behind their products. These days that level of reliability is especially refreshing. Great products, amazing selection, careful packaging and good communication. I couldn't ask for more.
They ship so slowly and have over an hour wait time to talk to a customer service rep. I don't recommend this company if you care about customer service.
I ordered 3 fragrances. Two of them shipped decently quick and were delivered as expected. Good quality, no issues. The third one was taking a little while longer to deliver and I had not received any tracking updates in several days. I contacted Jomashop and through my Extend package protection they sent the last fragrance with overnight/next day shipping and refunded me the cost of that one fragrance. I could not ask for better customer service as a resolution to this issue. I will stick with Jomashop for my fragrance needs.
Swift and quality experience, no complaints. I received my fragrance in a timely manner (5 days) and was able to track it during its entire shipping process.
M40ADQDY
I bought many perfumes from Jomashop. It was great. I liked. Every items were authentic and quality. Thanks for giving us that opportunity.
Watch defective. Also refund policy also meant you have to pay for shipping if you don't like the watch.
I've shopped with JOMASHOP a few times in the past for watches. They always have better prices.
The shopping experience is easy and the watches were quickly shipped. I think the flat rate shipping cost is a nice idea too.
I enjoy the smell and prices of the colognes I bought. I've been getting alot of compliments from people saying i smell good 👀.
I have made multiple purchases this year and I must compliment your personel and your selection of men's watches.
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members