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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I ordered 300$ worth of stuff, they lost my package made me wait 45 days, just to tell me that they will do reshipment, but then they found out that the item was out of stock and couldn't deliver it anymore. So they offered a store credit and 10$ coupon after 45 days!
Also do not forget they need 3-5 days to answer each mail.
Tara P was the person talking to me.
I always order the fragrance from JOMASHOP because I know they have the best price. Moreover, I shop with Jomashop several times, never disappointed. I received a fast shipping and product always in good condition. They wrap the package very well. I am very happy that I know Jomashop.
Not my first watch from jomashop and definitely wont be my last. Everything I have ordered so far including my recent seiko automatic watch have came in the time frame listed and in excellent condition. So far so good!
Jomashop prices are fantastic, and their shipping, and packing is equally as great! They have great deals often as well. I will keep buying from them, and highly recommend them. M40AT9TW
All my purchases have arrived without issue. In some cases I believe the fulfilment process could be quicker but the shipping time is clear on each product.
M40AQH3C
I've recently purchased a Tissot watch and I was really impressed that the product is genuine at a really good price. The shipping process was quick and precise. I'll definitely buy another product from Jomashop without any doubt.
Order # M40AMC9K.
Jomashop has been a blessing and God sent. The pricing is unmatched and the service is topnotch. Ships with in a few days of purchase and the customer service is the best. To all reading this review, take comfort in that they sell authentic items at a great price.
Fresh, clean, and smooth. It's light enough for daily wear but still noticeable. One of those scents that just smells good on anyone.
Bought 3 colognes from yall all came in good condition, good price, and shipped reasonable time last time came faster but was still not bad wait.
I made a purchase through Jomashop with order number M40AH0V2. I was able to buy the luxury fragrance I wanted at a very reasonable price compared to the market price.
Since Jomashop is a well-established retailer, I felt reassured and didn't have to worry about purchasing a counterfeit product. Their customer service was friendly, and it was easy to contact the support team whenever needed.
Highly recommended!
I've been using Jomashop for about 2 years now to purchase fragrances. My latest order number was M40AH88S. In my experience, you get the best discount at Jomashop while ensuring your product is authentic. Shipping is fairly good. Some products may take a bit to be shipped, but Jomeshop provides adequate notice prior to placing an order.
Used Jomashop for the very first time in November 2025. My experience was flawless. The prices I got my items were unmatched by all the other stores I checked. The delivery was super quick.
My experience was so good, I had to come back to make more purchases in December.
They were helpful when I needed a commercial invoice for customs also. (Thanks Aleeya)
Great discounts and great service.
It offers the best shopping experience; it's super secure. From my first purchase to my last, I never had any problems. Plus, they keep you updated on your shipment until you receive it, without any waste. I recommend it 100%.
I've had a great experience buying fragrances off of Jomashop. They almost always have the best prices and ship pretty fast. M40AGULS
I already wrote a review im just adding the order number now M40AGHFC
M40AFCW4
Me encantò el perfume, el envío fue bastante rápido!
I recently purchased a Tissot PRX Powermatic 80 from Jomashop and had an excellent experience. The price was very competitive compared to authorized retailers, and the website was easy to navigate with clear product details. Shipping was fast and the watch arrived well-packaged and exactly as described. Overall, a smooth and reliable buying experience—I would not hesitate to purchase from Jomashop again.
Love it and trust everything that I got is real quality that is why I will still coming to you site to purchase and get great information about all products I am looking to buy thanks you
At first I was pretty unsure of the service quality but since using jomashop I can tell they're pretty much among the best fragrance discounters
Jomashop has never failed to fill an order promptly, communicate consistantly, and stand behind their products. These days that level of reliability is especially refreshing. Great products, amazing selection, careful packaging and good communication. I couldn't ask for more.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...