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Why are my emails not been answered? Seems like Jomashop is a scam
asked by Raphael S. on 9/14/18
3 Answers
It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
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My expierence is that I get a response within 48 hours, which, granted is like a year in customer time. One email regarding stock was answered with in twelve hours, and another, again about stock, answered within 48, and the sub-sequential emails on same issue were very fast and included a refund, an instant refund.
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I've sent plenty of emails regarding a return and the only response I got was "sorry we don't offer replacement parts" I am still within the 14 day return period. 
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