We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

Why are my emails not been answered? Seems like Jomashop is a scam

asked by Raphael S. on 9/14/18

5 Answers
It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Helpful (1)
Seems like Jomashop is a scam? Not really. You can trust in this website 100000000% yes it is
Helpful (0)
Answered very promptly to me. Were very helpful and relevant.
Helpful (0)
My expierence is that I get a response within 48 hours, which, granted is like a year in customer time. One email regarding stock was answered with in twelve hours, and another, again about stock, answered within 48, and the sub-sequential emails on same issue were very fast and included a refund, an instant refund.
Helpful (0)
I've sent plenty of emails regarding a return and the only response I got was "sorry we don't offer replacement parts" I am still within the 14 day return period.  
Helpful (0)

Add your answer

Posting guidelines

Ask a question

Get answers from the JomaShop staff and other customers.

Posting guidelines
Have a question about
Post Review