FirstClassWatches.co.uk Reviews - 376 Reviews of Firstclasswatches.co.uk

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How would you rate FirstClassWatches.co.uk?

Top Positive Review

“simply the best(best of the very best)”

ivan v.

7/12/19

one of the best online stores to purchase jewellery and watches with superb customer service(before purchase and after purchase both inclusive)recommended.

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Top Critical Review

“I receive the faulty watch!!!”

Yurii C.

1/11/16

I receive the faulty watch, I send it back for refund money, and they change the battery and send it back. They say the item is scratch and in a worn condition a refund is not possible! Realy??? If the item has a scratch this you send to me used watch!!!

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Reviews (376)

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Reviews that mention popular keywords

excellent service (26) customer service (24) great service (21) first class service (15) fast delivery (31) web site (11) great price (23) 48 hours (4) royal mail (4) wrist size (4) 2 days (3) use website (3)

ivan v.

12 reviews

64 helpful votes

“simply the best(best of the very best)”

July 12th, 2019

one of the best online stores to purchase jewellery and watches with superb customer service(before purchase and after purchase both inclusive)recommended.

Helpful (2)

Thank you

Faye G.

3 reviews

0 helpful votes

“Great!”

November 15th, 2019

So happy with this purchase. Will shop again. Good value for a great item, and I'm normally very wary about shipping online since a bad experience with Amazon.

Helpful (0)

Thank you

Harold l.

2 reviews

2 helpful votes

“Amazing Online Store”

May 16th, 2019

I have purchased from First Class Watches but definitely won't be the last. Their customer service was exceptional and the item was dispatched immediately. It was a real pleasure to deal with such a courteous and efficient company.

Helpful (0)

Thank you

Alan M.

1 review

3 helpful votes

“service”

July 9th, 2016

i ordered a watch which had a big discount . it arrived promptly by post , but i had ordered the wrong one in error. they could not have been more helpful. i posted it back , and the correct one was delivered by courier the next day. never had better service.

Helpful (3)

Thank you

Alan B.

1 review

1 helpful vote

“A couple of Rotarys”

March 6th, 2016

Verified purchase

My wife and I recently decided to treat ourselves in darkest late February to new watches. We're comfortably off but like to save money where we can.
We chose our watches and the sought to find them at the optimum price.
First Class Watches provided the best deals and delivered the goods quickly and efficiently.
Well done to them. We will recommend FCW to friends and family.

Helpful (1)

Thank you

jake h.

1 review

1 helpful vote

“excellent valvue”

March 10th, 2016

Verified purchase

The watch was better than the photos showed and the ease of buying and the speed of delivery would make me consider buying from you again

Helpful (1)

Thank you

Dan A.

1 review

1 helpful vote

“Fantastic all around.”

March 9th, 2016

Verified purchase

We bought our father of bride/groom watches at a great price. Super fast delivery, great customer service and updated the whole time on delivery.

Helpful (1)

Thank you

Richard W.

1 review

2 helpful votes

“Anniversary gifts”

February 2nd, 2016

Verified purchase

Exactly the watches we were looking for, excellent prices, communications and delivery. We highly recommend.

Helpful (2)

Thank you

Edward S.

1 review

0 helpful votes

“Nothing to add, nothing to take away”

March 4th, 2016

Verified purchase

I have been collecting watches for 42 years. A friend asked me to buy a discreet dress watch for him, as his watch-buying record is awful. His business leaves him too little time for dealing with deliveries or answering questions. I bought him the exact right watch from the exact right people. I have recommended FirstClass watches numerous times, but this is the first time I made the purchase myself. Every experience has been extremely simple and completely faultless.

Helpful (0)

Thank you

Neil R.

1 review

1 helpful vote

“My watch”

February 15th, 2016

Verified purchase

Quick and easy to deal with fast delivery ,thanks.

Helpful (1)

Thank you

Agi F.

1 review

0 helpful votes

“Gshock watch”

March 22nd, 2016

Verified purchase

Fast delivery

Helpful (0)

Thank you

ANNA R.

1 review

1 helpful vote

“GREAT BUY”

February 11th, 2016

Verified purchase

Bought this watch for my husband. He is so pleased with them:scratch resistant crystal glass, excellent watch at a very reasonable price

Helpful (1)

Thank you

Chris L.

1 review

1 helpful vote

“No issues”

February 13th, 2016

Verified purchase

Great ..

Helpful (1)

Thank you

Dave B.

1 review

0 helpful votes

“First Class Service”

March 2nd, 2016

Verified purchase

The whole process from order to purchase was simple and easy, quick delivery was able to contact customer service and have my delivery changed to next day late in the day.I ordered on a Friday had my purchase on Saturday morning. I will be looking at using them again for my next purchase. I also had a possible warranty issue which was dealt with very quickly staff were very helpful and courteous.

Helpful (0)

Thank you

John E.

1 review

0 helpful votes

“First Class Watches...First Class Company”

March 10th, 2016

Verified purchase

This is the first time I have purchased from First Class Watches but definitely won't be the last. Their customer service was exceptional and the item was despatched immediately. It was a real pleasure to deal with such a courteous and efficient company.

Helpful (0)

Thank you

Loraine J.

1 review

1 helpful vote

“Excellent service”

February 10th, 2016

Verified purchase

Very easy to order, very fast delivery. The watch we purchased is excellent quality

Helpful (1)

Thank you

ronald h.

1 review

1 helpful vote

“first class service too”

February 9th, 2016

Verified purchase

orderd a watch at midday the watch was in Ålesund mid norway the next day 22hrs now thats what i Call service

Helpful (1)

Thank you

Donald W.

1 review

1 helpful vote

“purchase of Seiko titanium kinetic watch”

February 7th, 2016

Verified purchase

from the accurate description through the purchase procedure late on thursday evening to delivery by GPO on saturday morning was quite exceptional
Many thanks

Helpful (1)

Thank you

Teresa N.

1 review

1 helpful vote

“Barbour men's watch”

February 9th, 2016

Verified purchase

Price very nice & delivered next day, what more can we ask for as long as no problems !

Helpful (1)

Thank you

Francois K.

1 review

0 helpful votes

“EXCELLENT AS ALWAYS”

March 10th, 2016

Verified purchase

I was once again amazed at the professionalism and efficiency of First Class Watches. My order was delivered to my work address in Cape Town, South Africa within 3 days of my order being placed! Better is not possible. FCW is the best.

Helpful (0)

Thank you

James D.

1 review

0 helpful votes

“Grim reaper dodger”

March 11th, 2016

Verified purchase

First class watches first class products first class service.pulsar watch met my poor eyesight needs in terms of watch face size without having the appearance of a magnifying glass.delighted customer.

Helpful (0)

Thank you

Ken W.

1 review

0 helpful votes

“Very happy customer”

March 14th, 2016

Verified purchase

A good price Delivered the following day using standard delivery,and my wife absolutely luves it

Helpful (0)

Thank you

Alison F.

1 review

0 helpful votes

“Great purchase, easy website, fast delivery”

March 12th, 2016

Verified purchase

Never ordered a watch online before, but this was a great experience - easy to do, fast delivery, well packaged and great looking watch!

Helpful (0)

Thank you

Neal s.

1 review

0 helpful votes

“Lotus Watch”

March 14th, 2016

Verified purchase

It arrived very quickly and the whole process was slick and thorough

Helpful (0)

Thank you

Gabor B.

1 review

1 helpful vote

“Huge stock, best prices”

February 8th, 2016

Verified purchase

Very fast shipping, reliable site!

Helpful (1)

Thank you

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Q&A (4)

Question:

Is it real watches? or fake?

Answer:

Hello, we are an authorised UK retailer for all the brands listed on our website. All our watches are brand new and 100% genuine. We also have a high street jewellery store (James Moore & Co) based at the same address where you can come and view our products if you wish. If you would like to discuss this further or have any other questions please do not hesitate to contact us directly on info@firstclasswatches.co.uk Kind Regards Scott

By Scott L., over a year old

Question:

Hi.. i wanna buy movado smartwatch through your website.. will you sent it from uk? i wanna sent it to my friend in us actually.

Answer:

Hello, yes we are based in the UK and all items are shipped from our UK based store. I would recommend that you check our website for international shipping options on any product you are considering by changing the shopping country to US on the shopping basket page. Thanks, Scott.

By Scott L., over a year old

Question:

I have seen bering ladies watch on ebay (stock item reference 10725-751 for £165. can this be matched

Question:

So when i order my watch on thursday, i got an email asking me for my card and an identification due to high levels of fraud. i did so yesterday (friday), i did not get any response. i understand it is the weekend but will i get a response anytime soon? and my watch's estimated arrival was on tuesday this week. how will that happen if i have not received a response yet and my order has not been updated? i hope my watch reaches me safely, i spent quite a load of bread on that!

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About the business

Find a perfect watch at the UK's best watch retailer. Why not make us an offer? Brand authorised retailer and Google Certified Shop with free UK delivery.

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#5 in Watch
Kenilworth, Warwickshire, United Kingdom
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Scott L.

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Overview

What reviewers want you to know

Positive highlights

Critical highlights

“simply the best(best of the very best)”

“I receive the faulty watch!!!”

Reviews (376)

Rating

Timeframe

Other

Q&A (4)

Is it real watches? or fake?

Hi.. i wanna buy movado smartwatch through your website.. will you sent it from uk? i wanna sent it to my friend in us actually.

I have seen bering ladies watch on ebay (stock item reference 10725-751 for £165. can this be matched

Can’t see your question? Ask to get answers from the FirstClassWatches.co.uk staff and other customers.

Sitejabber for Business

About the business

Company Representative

How do I know I can trust these reviews about FirstClassWatches.co.uk?

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FirstClassWatches.co.uk

FirstClassWatches.co.uk

Overview

What reviewers want you to know

Positive highlights

Critical highlights

“simply the best(best of the very best)”

“I receive the faulty watch!!!”

Reviews (376)

Rating

Timeframe

Other

Q&A (4)

Is it real watches? or fake?

Hi.. i wanna buy movado smartwatch through your website.. will you sent it from uk? i wanna sent it to my friend in us actually.

I have seen bering ladies watch on ebay (stock item reference 10725-751 for £165. can this be matched

Can’t see your question? Ask to get answers from the FirstClassWatches.co.uk staff and other customers.

Sitejabber for Business

About the business

Company Representative

How do I know I can trust these reviews about FirstClassWatches.co.uk?

Related articles and tips

6 Prom Dress Disasters

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